User:SignpostMarv Martin/Alert Request System Overview and Instructions - Revision history

SignpostMarv Martin: updated notes

2007-12-02T00:20:41Z

updated notes

← Older revision		Revision as of 17:20, 1 December 2007
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	~~== SignpostMarv Martin's "Alert Request System" ==~~		Feedback? Questions? Post them [[{{TALKPAGENAME}}\|here]].
	~~''Documentation rev 0.1 by Don Misfit'' ----~~ Feedback? Questions? Post them [[{{TALKPAGENAME}}\|here]].

	== Overview ==		== Overview ==
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	=== Opera ===		=== Opera ===
	The Opera web browser seems to have issues with floating-point co-ordinates.		The Opera web browser seems to have issues with floating-point co-ordinates.

			=== Browsers that won't load redirected secondlife:// URLs ===
			Until an alternative is found that works in all browsers, the best option seems to be to either use a different browser, or use the Help > In-World Help tool

Don Misfit: added link to discussion page for feedback

2007-12-01T19:30:28Z

added link to discussion page for feedback

← Older revision		Revision as of 12:30, 1 December 2007
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	== SignpostMarv Martin's "Alert Request System" ==		== SignpostMarv Martin's "Alert Request System" ==
	''Documentation rev 0.1 by Don Misfit''		''Documentation rev 0.1 by Don Misfit'' ---- Feedback? Questions? Post them [[{{TALKPAGENAME}}\|here]].

	== Overview ==		== Overview ==

SignpostMarv Martin: /* Notes */

2007-12-01T18:45:17Z

Notes

← Older revision		Revision as of 11:45, 1 December 2007
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	== Notes ==		== Notes ==
			=== Forgetting Your Password ===
			MN:SL is built around WordPress- if you're concerned about losing or forgetting your password and you're okay with MN:SL having your email address on file, you can add your email address to your [http://secondlife.network.marvulous.co.uk/wp-admin/profile.php WordPress profile], allowing you to use WordPress' built-in [http://secondlife.network.marvulous.co.uk/wp-login.php?action=lostpassword password reset feature].

	=== Group Lookup Kiosk ===		=== Group Lookup Kiosk ===
	The "My Groups" section of the Alert Request website needs to know what groups you're in, so it can make sure you can only see requests meant for your groups. For Second Life Mentors, this is done by jumping back to Volunteer HQ at Tenera once per week, and clicking the "Click Here - Once weekly..." sign.		The "My Groups" section of the Alert Request website needs to know what groups you're in, so it can make sure you can only see requests meant for your groups. For Second Life Mentors, this is done by jumping back to Volunteer HQ at Tenera once per week, and clicking the "Click Here - Once weekly..." sign.

SignpostMarv Martin: /* Group Lookup Kiosk */

2007-12-01T18:37:56Z

Group Lookup Kiosk

← Older revision		Revision as of 11:37, 1 December 2007
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	== Notes ==		== Notes ==
	=== Group Lookup Kiosk ===		=== Group Lookup Kiosk ===
	The "My Groups" section of the Alert Request website needs to know what groups you're in, so it can make sure you can only see requests meant for your groups. ~~This~~ is done by jumping back to Volunteer HQ at Tenera once per week, and clicking the "Click Here - Once weekly..." sign.		The "My Groups" section of the Alert Request website needs to know what groups you're in, so it can make sure you can only see requests meant for your groups. For Second Life Mentors, this is done by jumping back to Volunteer HQ at Tenera once per week, and clicking the "Click Here - Once weekly..." sign.
			Other groups may receive a copy of the group lookup script from [[User:SignpostMarv Martin\|SignpostMarv Martin]]

	This requirement will be removed when group listings are made available on Linden Lab's web profiles.		This requirement will be removed when group listings are made available on Linden Lab's web profiles.

SignpostMarv Martin: /* Notes */ wiki-fu

2007-12-01T18:32:51Z

Notes: wiki-fu

← Older revision		Revision as of 11:32, 1 December 2007
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	== Notes ==		== Notes ==
	~~Once per week, Mentors must~~ "~~confirm~~" ~~that they are still members~~ of the ~~Mentor group. The~~ Alert Request website needs to ~~restrict access to the Pending Request lists to Mentors~~ only ~~(which, of course, makes sense)~~. ~~Confirmation~~ is done by jumping back to Volunteer HQ at Tenera once per week, and clicking the "Click Here - Once weekly..." sign~~. Hopefully, a mechanism will be put in place at some point that will remove this requirement~~.		=== Group Lookup Kiosk ===
			The "My Groups" section of the Alert Request website needs to know what groups you're in, so it can make sure you can only see requests meant for your groups. This is done by jumping back to Volunteer HQ at Tenera once per week, and clicking the "Click Here - Once weekly..." sign.

	~~Only ONE Mentor may respond to each request. As soon as you click the SLURL~~ on ~~the Pending Requests page, that request is removed from the list. If you click a link that has already been clicked by another Mentor, the~~ web ~~page will inform you that the Request has already been met~~.		This requirement will be removed when group listings are made available on Linden Lab's web profiles.

	The Pending Request web page does not auto-refresh... so be sure to manually refresh the page to view the active requests.		=== Limited Responders ===
			Only '''one''' Resident may respond to each request. As soon as you click the location link on the Pending Requests page, that request is removed from the list. If you click a link that has already been responded to, the web page will inform you that the request has already been met.

			=== Auto-refresh ===
			The Pending Request web page does not yet auto-refresh... so be sure to manually refresh the page to view the active requests. Javascript enhancements will be made soon.

			=== Opera ===
			The Opera web browser seems to have issues with floating-point co-ordinates.

SignpostMarv Martin: /* How-To */ wiki-fu

2007-12-01T18:15:36Z

How-To: wiki-fu

← Older revision		Revision as of 11:15, 1 December 2007
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	Three steps for Mentors to follow, to take advantage of this system:		Three steps for Mentors to follow, to take advantage of this system:

	1) Create an account on the Alert Request website.		# Create an account on the Alert Request website.
	:*Go to the Volunteer HQ at ~~Tenera -~~ http://slurl.com/secondlife/Tenera/187/104/71		#*Go to the Volunteer HQ at [http://slurl.com/secondlife/Tenera/187/104/71 Tenera]
	:*Just outside the landing point, to the left, you will see a sign "Click Here - The Mentor Call Alert System requires an account on MN:SL"		#*Just outside the landing point, to the left, you will see a sign "Click Here - The Mentor Call Alert System requires an account on MN:SL"
	:*Click the sign, wait a moment, and you will receive a Password via IM (it will show in your chat history)		#*Click the sign, wait a moment, and you will receive a Password via IM (it will show in your chat history)
	:*You will also see a sign "Click Here - Once weekly to continue use of the Mentor Call Alert System"		#*You will also see a sign "Click Here - Once weekly to continue use of the Mentor Call Alert System"
	:*Click this sign after you have received your Password		#*Click this sign after you have received your Password
			#Check the Pending Requests web page.
	2) Check the Pending Requests web page.		#*Open your web browser, and go to: http://svc.sl.net.marvulous.co.uk/alert-requests/list/my-groups/
	:*Open your web browser, and go to: http://~~services~~.~~secondlife~~.~~network~~.marvulous.co.uk/alert-requests/list/my-~~lists~~/~~index.xhtml~~		#*Log in to that web page with your SL Firstname, Lastname and the Password given to you by the account creation kiosk.
	:*Log in to that web page with your SL Firstname, Lastname and the Password given to you by the account creation ~~sign~~.		#* '''DO NOT TRY TO LOG IN WITH YOUR REGULAR SECOND LIFE PASSWORD !!!!'''
	:* '''DO NOT TRY TO LOG IN WITH YOUR REGULAR SECOND LIFE PASSWORD !!!!'''		#*Click on the "My Groups" link on the left side of the page
	:*Click on the "My Groups" link on the left side of the page		#*If there are any Pending Requests, they will be listed, including:
	:*If there are any Pending Requests, they will be listed, including:		#**Name of the Resident requesting help
	:**Name of the Resident requesting help		#**Language button clicked
	:**Language button clicked		#**Location of Kiosk
	:**Location of Kiosk ~~(SLURL hyperlink)~~		#**Elapsed time since the request was made
	:**Elapsed time since the request was made		#**Date/Time stamp when request was made (PST/SLT)
	:**Date/Time stamp when request was made (PST/SLT)		# Respond to a Resident's request for help.
			#*To respond to a request, click the location link in the Pending Requests list
	3) Respond to a Resident's request for help.		#*Assuming you already have SL running, you will see the Place Information window popup within SL
	:*To respond to a request, click the ~~SLURL~~ link in the Pending Requests list		#*Click the Teleport button to go to that location, find the person who made the request, and give 'em some Help!
	:*Assuming you already have SL running, you will see the Place Information window popup within SL
	:*Click the Teleport button to go to that location, find the person who made the request, and give 'em some Help!

	== Notes ==		== Notes ==

Don Misfit at 17:50, 1 December 2007

2007-12-01T17:50:20Z

← Older revision		Revision as of 10:50, 1 December 2007
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	2) Check the Pending Requests web page.		2) Check the Pending Requests web page.
	:Open your web browser, and go to :http://services.secondlife.network.marvulous.co.uk/alert-requests/list/my-lists/index.xhtml		:*Open your web browser, and go to: http://services.secondlife.network.marvulous.co.uk/alert-requests/list/my-lists/index.xhtml
	:*Log in to that web page with your SL Firstname, Lastname and the Password given to you by the account creation sign.		:*Log in to that web page with your SL Firstname, Lastname and the Password given to you by the account creation sign.
	:* '''DO NOT TRY TO LOG IN WITH YOUR REGULAR SECOND LIFE PASSWORD !!!!'''		:* '''DO NOT TRY TO LOG IN WITH YOUR REGULAR SECOND LIFE PASSWORD !!!!'''

Don Misfit: /* Overview */

2007-12-01T17:45:22Z

Overview

← Older revision		Revision as of 10:45, 1 December 2007
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	Mentors check the Pending Requests web page, and click location SLURL links to respond to the calls.		Mentors check the Pending Requests web page, and click location SLURL links to respond to the calls.

	Note: Use of this system is not a new requirement for Mentors... it is simply a new way to try and increase the effectiveness of the Volunteer program, and to help improve the new-resident experience.		Note: Use of this system is '''not''' a new requirement for Mentors... it is completely voluntary, and is simply a new way to try and increase the effectiveness of the Volunteer program, and to help improve the new-resident experience.

	== How-To ==		== How-To ==

Don Misfit: /* Overview */

2007-12-01T17:43:20Z

Overview

← Older revision		Revision as of 10:43, 1 December 2007
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	== Overview ==		== Overview ==
			I'm sure we have all, at one time or another, wondered which Orientation Island, Help Island or Welcome Area is most in need of help. Now there is a way to find, not only ''where'' to go, but specifically ''who'' is seeking help.

	Kiosks have been placed on the Newbie-Only Help Islands, plus a few of the mainland Welcome areas.		Kiosks have been placed on the Newbie-Only Help Islands, plus a few of the mainland Welcome areas.
	The kiosks say, in various languages (currently English, German, French and Spanish):		The kiosks say, in various languages (currently English, German, French and Spanish):
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	Mentors check the Pending Requests web page, and click location SLURL links to respond to the calls.		Mentors check the Pending Requests web page, and click location SLURL links to respond to the calls.

			Note: Use of this system is not a new requirement for Mentors... it is simply a new way to try and increase the effectiveness of the Volunteer program, and to help improve the new-resident experience.

	== How-To ==		== How-To ==

Don Misfit: /* How-To */

2007-12-01T16:38:22Z

How-To

← Older revision		Revision as of 09:38, 1 December 2007
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	3) Respond to a Resident's request for help.		3) Respond to a Resident's request for help.
	:*To respond to a request, click the SLURL link in the list		:*To respond to a request, click the SLURL link in the Pending Requests list
	:*Assuming you already have SL running, you will see the Place Information window popup within SL		:*Assuming you already have SL running, you will see the Place Information window popup within SL
	:*Click the Teleport button to go to that location, find the person who made the request, and give 'em some Help!		:*Click the Teleport button to go to that location, find the person who made the request, and give 'em some Help!