Marketplace/Selling: Difference between revisions

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<noinclude>{{KBmaster}}</noinclude> {{Navbox/Marketplace}}
#REDIRECT [[Marketplace/Get started selling]]
== How do I start selling stuff on the Marketplace? ==
 
<font size="4">'''There are three basic steps explained further below:'''</font>
 
# <font size="4">'''[[#Create a store|Create a store]]'''</font> - Accept the Marketplace ToS and customize your storefront.
# <font size="4">'''[[#List your products|List your products]]'''</font> - Setup a Magic Box and customize your listings.
# <font size="4">'''[[#Promote yourself|Promote yourself]]'''</font> - Use the onsite "Featured Items" ads and other tools to attract customers.
 
{{KBtip|If you already have an existing Xstreet store, [[Marketplace/Migrating|see "Migration help for Xstreet SL merchants"]].}}
 
== Create a store ==
 
=== Before you get started ===
 
Are you a brand-new merchant? You can dive right in and [[#Create a store|create a store]] in just a couple of steps; however, if you're brand new to selling in Second Life, there there are a few things you should know and some preparations you'll want to make.
 
# Make sure your store name is unique!  Establishing a brand is important, so it's a good idea to search the Marketplace before you start, to see if someone else is already using the name you have in mind.
# [https://marketplace.secondlife.com/listing_guidelines Read the Fee and Listing Policies] to be sure your products and listings will meet Linden Lab requirements.
# Get your products ready inworld. Currently, that includes putting them in a "[http://wiki.secondlife.com/wiki/Xstreet_listing_items Magic Box]". Magic Boxes will eventually be obsolete, at which point products will need to be moved from the Magic Box to a to-be-determined special folder in your inventory.
# Have your store information and graphics handy (logo, banner, store policies, inworld and out-of-world links, etc.) and make sure they meet the [[#How do I edit my store info?|requirements defined below]].
 
=== Accepting the Terms of Service ===
 
{{KBcaution|Make sure to do this first or you can't list your items (as explained further down the page)!}}
 
Now, you can create a web storefront. This may be in addition to an inworld store you already have setup (and there are ways to connect the two).
 
# On any Marketplace page, click '''My Marketplace''' in the upper-right and click '''Create a Store'''.
#: [[File:Marketplace-Create-a-Store.png|link=]]
# If you've never done this before, you'll be asked to agree to the Marketplace Terms of Service. Read it carefully so you're aware of what you're agreeing to, then scroll down to the bottom and click '''Accept'''.
 
=== [[Marketplace/Edit_Store_Information|How do I edit my store info?]] ===
 
^ Click the question and learn how to customize your storefront.
 
=== How do I view my store? ===
 
So you've listed at least one item and setup your store info... ''you are awesome''. Bask in the glow, then preview your store for all to behold (that almost rhymes):
 
# Go back to '''My Marketplace''' > '''My Store''' (which you should be familiar with now... wash, rinse, repeat).
# On the left-hand side, click '''View my Store'''. This is how your customers see it — but it also helps to browse the Marketplace as an {{xref|alt}} to really walk in your customers' shoes.
 
== List your products ==
 
=== How do I add a new item to my Marketplace listings? ===
 
{{KBcaution|If the following sounds more confusing than it needs to be, you're right. Due to various complications with using Magic Boxes, they'll will eventually be obsolete and replaced by the Marketplace directly reading your inventory for item listings. Stay tuned for details.}}
 
You use a special object called a "Magic Box" that connects to the Marketplace website. Basically, you drag objects into the box so the Marketplace recognizes them. Then, you can enable their listings and start selling. You can have multiple Magic Boxes, but for the sake of simplicity, start with one.
 
Here's how you add a new item:
 
====Set up your Magic Box====
 
# Login to the [http://marketplace.secondlife.com Marketplace] website and [https://marketplace.secondlife.com/p/Xstreet-SL-Magic-Box/36791 get a Magic Box].
# In the Second Life Viewer, go to a land parcel you own or can reliably rez objects on. The Magic Box ''must'' stay inworld or your items can't be sold.
# Open the sidebar, click the '''My Inventory''' button (the suitcase icon), and {{xref|rez}} the Magic Box.
# Right-click the Magic Box and choose '''Edit'''.
# In the build tools, click the '''Contents''' tab.
# Drag an object from your inventory into the '''Contents''' area. You should see it appear.
# Wait for the Magic Box to finish uploading the new inventory.
 
====Add the item on Marketplace====
 
# On the Marketplace, choose '''My Marketplace''' > '''Merchant home''' (upper-right).
# Click '''Manage Inventory''' (left-hand side).
# Click the '''Sync Marketplace with Magic Boxes''' button.
# Click '''Create''' on the right of the listing and complete at least the required fields. [[Marketplace/Edit_Item_Listing|What do all those fields mean?]]
 
You can also watch this video, which may be easier because it shows you what's going on:
 
: {{KBvideo|wX8iEa7hvm0|640|385|type=youtube}}
 
=== How do I remove an item from my Marketplace listings? ===
 
First, the inworld part:
 
# In the Second Life Viewer, right-click your Magic Box and choose '''Edit'''.
# In the build tools window, click '''Content''' tab.
# Click the item you want to remove, and press the {{k|Delete}} key. Alternatively, right-click the item and choose '''Delete'''.
# Wait for the Magic Box to refresh.
 
Then, the web part:
 
# Login to the Marketplace and choose '''My Marketplace''' > '''My Store''' (upper-right).
# Click '''Manage inventory'''. The item should have a status of "Item unavailable", like this:
#: [[File:Marketplace_-_Item_unavailable.png|640px]]
#* If the item's status isn't showing that, click the '''Sync Marketplace with Magic Boxes''' button.
# Next to the item listing you want to remove, click '''Delete'''.
 
If you intend to update an item listing rather than delete it, [[Marketplace/Selling#How_do_I_update_the_listing_of_an_item_I.27m_selling.3F|see "How do I update the listing of an item I'm selling?".]]
 
=== How do I update the listing of an item I'm selling? ===
 
# In the upper-right, click '''My Marketplace''' > '''My Store'''.
# On the left-hand side, click '''Manage inventory'''.
#: [[File:Marketplace-Manage-inventory.png|link=]]
# Here, you see all the items you're selling. Towards the right, click '''Edit''' next to the item you want to update.
#* You can also '''Preview''' how an item listing looks to potential customers, or click '''Unlist'''/'''List''' to hide/show an item (this can be changed whenever you want).
 
{{KBtip|Are you upgrading a product to a newer version and want to update the listing, so you can retain reviews and other historical info? '''[[Marketplace/Migrating|Learn how.]]'''}}
 
{{KBtip|'''[[Marketplace/Manage_inventory|Get more help with managing your Marketplace inventory]]''', including bulk-editing items.}}
 
=== [[Marketplace/Edit_Item_Listing|What do all the fields mean on the Edit Item Listing page?]] ===
 
^ Click the question to get your answers.
 
== Promote yourself ==
 
Now that you have a store well-stocked with items, what's next? You need to get some eager shoppers looking at and buying your wares!
 
'''[[Marketplace/Sellers_guide|Check out the Seller's Guide for tips and tricks on how to do exactly that.]]'''

Revision as of 20:02, 10 November 2010

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