Difference between revisions of "Linden Lab Official:Maturity ratings and inworld search"

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{{KBwarning|Parts of this page don't reflect user interface changes in the new [[Viewer 2 Help|Viewer 2]]. We hope to update it soon.}}
 
Second Life&reg; content can be located through either our [http://search.secondlife.com/search.php website] or the Viewer. In both locations, there are multiple options for locating content, searchable by keyword or browse, to help you find just what you need. Beginning with Viewer 1.23 and higher, results are filtered by maturity, to help you narrow down the type of content that you are searching for. For more information about maturity ratings, see [[Linden Lab Official:Maturity ratings: an overview|Maturity ratings: an overview]].
 
===Web Search Options===
 
Locate content in Second Life without logging into the Viewer, from any one of these three Second Life web pages:
 
====[http://search.secondlife.com/search.php Second Life Search]====
 
Use '''Second Life Search''' to find results by keyword in:
 
* Events
* Groups
* People
* Places
* Second Life Wiki
* Secondlife.com
 
Select '''All of Second Life''' from the dropdown to search all categories at once. Results are ranked on both relevance to your search terms and on popularity of the item. Only {{mrg}} results are available through '''Second Life Search'''. If you'd like to search for {{mrm}} and {{mra}} content, you will need to [http://secondlife.com/support/downloads.php download the latest Viewer]. See, [[Linden Lab Official:Setting your maturity preferences|Setting your maturity preferences]] for more information about how to view additional types of content in Second Life.
 
====[http://secondlife.com/community/classifieds.php Community: Classifieds]====
 
Browse through the Classified Ad listings in Second Life. You can narrow your results list by category:
 
# Click '''+More Options'''
# Select a category from the dropdown
# Click '''Submit'''
 
Anyone can view classifieds that are listed as General. However, you will need to log into the website to be able to browse through Mature or Adult listings. The ability to filter based on maturity is located under '''More Options''' &gt; '''Rating'''. You also need to have set your maturity preferences in the Viewer to '''General, Moderate, Adult''' to view adult Classified listings.  See [[Linden Lab Official:Setting your maturity preferences|Setting your maturity preferences]] for information.
 
====[http://secondlife.com/events/ Community: Events]====
 
Second Life events are created on the Events website. In addition to creating events, this site can be used to search for inworld events. By default, the event listings are ordered by the current date, starting with in-progress events up to upcoming events. Use the calendar to search for future events by clicking a calendar date. The event search tool includes a dropdown. Select a category from the menu to narrow your search selection.Anyone can view events that are listed as General, but you will need to log into the website to be able to browse through Mature or Adult listings. The ability to filter based on maturity is located under '''More Options''' &gt; '''Rating'''. You also need to have set your maturity preferences in the Viewer to '''General, Moderate, Adult''' for access to Moderate or Adult events.  See [[Linden Lab Official:Setting your maturity preferences|Setting your maturity preferences]] for information.
 
===Viewer Search Options===
 
====All tab====
 
[[Image:kb_AllSearch.png]]
 
'''All''' Search provides results for '''Events''', '''Groups''', '''People''', '''Places''', and '''Wiki'''. The search category dropdown provides the ability to search through any one of these categories, or all of them by using the '''Any Category''' option. Results on this tab are ranked according to relevance to the keyword, and popularity of the item. This is the same search used on the [http://search.secondlife.com/search.php website], but also includes Mature and Adult content.  Beginning with the latest [http://secondlife.com/support/downloads.php Viewer], search results can also be sorted by content rating. Residents who are adult verified have the option to search for Adult content in addition to General and Moderate content.
 
==== General Content====
 
If your preferences are set for '''General and Moderate''' or '''General, Moderate, Adult''', you can still search for General-only search results. Check the box next to '''General content''' on the '''All''' tab search window. Type your search into the '''Find:''' box and click the '''Search''' button.
 
{{KBnote|General search results are anything listed on a General or Moderate region that is not set to Moderate, and which does not contain adult keywords.}}
 
'''Moderate Content''' Include Moderate content in your search results by checking the box next to '''Moderate content''' in the search window.
 
{{KBnote| Moderate search results are anything listed on a General or Moderate region that's been flagged as containing mature content (in the '''Options''' tab of the About Land window, select the '''Moderate Content''' checkbox) and does not contain Adult keywords.}}
 
'''Adult Content''' Similarly, checking the '''Adult content''' box adds Adult content to your search results.
 
{{KBnote| Anything on an Adult region is Adult content. Refer to the "Transition" section below for further information.}}
 
====Classifieds, Events, Land Sales, Places====
 
Adult content search is available on these tabs when:
 
# An account is verified
# Adult Preferences are enabled
# Adult content box is checked on the search tab.
 
If an Adult keyword is entered in search without account verification, Adult preferences set, and the Adult content box checked, the Adult keyword will be filtered from the search query, providing results using the remaining keywords entered.'''Classified and Events Tabs''' New classifieds and events created in Viewer 1.23 or higher will be filtered for maturity content. Residents attempting to create a classified or event using Adult terms on non-Adult land, will receive an error message. There may be Classifieds and Events that were created before the release of Viewer 1.23 that could turn up in non-Adult search results. During the transition phase, these listings should be edited by Residents who created them to show in the appropriate maturity rating. They will also phase out once the classified term or event expires. These types of classifieds and events will not show in the All search results. If you find a classified or event listing in an inappropriate maturity category through search, please file an Abuse Report.'''Land Sales Tab'''On this tab:
 
* General only search results in General region listings
* Moderate search results in Moderate region listings
* Adult search results in Adult region listings.
 
Parcels on Adult regions show in Land Sales search results only if the region they are in is Adult.'''Places Tab''' Similar to the Land Sales tab, parcels on Adult Regions show in Places search results only if the Region they are in is Adult.
 
{{KBnote| During the transition period, the Adult checkbox is listed as part of the About Land settings. Once the transition period ends, this option will no longer be part of the About Land window.}}
 
====Showcase====
 
The Showcase tab includes sortable links of the Showcase listings found on our [http://secondlife.com/showcase/ website]. All listings have a maturity rating of Moderate.
 
====People tab====
 
We do not filter keywords when searching for avatar names or profiles. Information in Resident profiles should be General. Please refer to our [http://secondlife.com/corporate/cs.php Community Standards] to review our policy.
 
====Groups tab====
 
Searches conducted in the '''Groups''' tab will filter the same way as with '''All''' search. Groups can be marked as Moderate or left unchecked for non-Moderate groups. Use of Adult keywords in the group's name or '''Group Charter''' will cause the result to be filtered and only show up in Adult searches.
 
====Transition====
 
There will be a transition period while Adult content is moved to Adult regions. During this transition some Adult listings may still show up in General and Moderate searches, however the maturity ratings policy is still in effect.  If you have mature content objects set to show in search, check the '''Mature Content''' box on the '''About Land''' &gt; '''Options tab''' on the parcel where the object is rezzed. If your parcel is Adult-themed, you will want to make sure you are located on an Adult region. You can help us refine our Adult filtering by submitting a [http://secondlife.com/support/ support request] if your listing is showing up or is blocked incorrectly. If you find search results listing objects that do not match General or Moderate search filters, please submit an Abuse Report. If you have objects on General or Moderate land that use adult keywords, those objects should not be shown in search to avoid Abuse Reports filed for your objects.
 
===FAQs===
 
==== I can't access all of the content checkboxes. Why are they unavailable? ====
 
By default, each Resident account on Second Life "main grid" has access to General and Moderate content. If you have verified your account, Adult content is available after you [[Linden_Lab_Official:Setting_your_maturity_preferences|set your preferences ]] to view Adult content.
 
==== I'm getting an error and can only access General content. What do I do? ====
 
If you're seeing the word "Error" on the search page next to the maturity checkboxes, and only the General checkbox is enabled, your Viewer may not have sent the correct authorization token. To reset your authorization, close the Viewer and log back in. If you continue to receive the error, make sure you're using the latest version of the Second Life Viewer before filing a [http://secondlife.com/support support request].
 
{{KBnote|[[Alternate_viewers#Third-party_Viewers|Third-party viewers]] may not support Moderate and Adult searching. For best results, use the [http://secondlife.com/download official Second Life Viewer published by Linden Lab].}}
 
====I want to make sure my objects show up in search with the correct maturity rating. What can I do?====
 
Information about the region you're in, including region name, coordinates, maturity, and parcel name are located at the top of your Viewer.
 
[[Image:kb_regioninfo.png]]
 
If your region is listed as General, make sure any objects you set to show in search are also General. If your region is listed as Moderate and you'd like to show Moderate objects in search, check the '''Mature Content''' box in the '''About Land''' window's '''Options''' tab.
 
[[Image:kb_AboutLandMaturebox.png]]
 
==== I don't see the Adult option in my Preferences. How do I add that option? ====
 
Using [http://secondlife.com/download Viewer 1.23] or above ''and'' [[Linden_Lab_Official:What_are_the_different_types_of_Account_Verification%3F|account verification]] are necessary to access the '''Adult''' setting.
 
[[Category:Policies]] [[Category:Menus and Controls]] [[Category:Knowledge Base]]

Latest revision as of 10:25, 2 March 2011

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