Difference between revisions of "Login problems"
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{{KBmaster}} | {{KBmaster}} | ||
== Login halts == | |||
When you login, the Second Life Viewer goes through a number of steps; you may be able to troubleshoot your issue | |||
based on the last step performed successfully. | |||
=== Connecting to region === | |||
{{:When I log into Second Life, it gets to "Connecting to Region" and stops.}} | |||
=== Connecting to user server === | |||
{{:When I log into Second Life, it gets to "Contacting User Server" and stops.}} | |||
=== Entering login queue === | |||
{{:When I log into Second Life, it gets to "Entering Login Queue" and stops.}} | |||
=== Preparing inventory === | |||
{{:When I log into Second Life, it gets to "Preparing Inventory" and stops.}} | |||
=== Precaching or Initializing World === | |||
{{:When I log into Second Life, it gets to Precaching or Initializing World, then it crashes.}} | |||
== Error messages == | |||
=== Despite our best efforts, something has gone wrong... === | |||
{{:When I log into Second Life, I receive an error message that says "Despite our best efforts, something has gone wrong..." and tells me to submit a log file to Support.}} | |||
=== The system is logging you out right now === | |||
{{:When I log into Second Life, it returns an error saying "The system is logging you out right now. Your account will not be available until..."}} | |||
=== Crash logger appears === | |||
{{:When I start Second Life, the crash logger comes up briefly, then it disappears. Second Life never loads. What do I do?}} | |||
Revision as of 16:46, 20 June 2011
Login halts
When you login, the Second Life Viewer goes through a number of steps; you may be able to troubleshoot your issue based on the last step performed successfully.
Connecting to region
When I log into Second Life, it gets to "Connecting to Region" and stops.
Connecting to user server
When I log into Second Life, it gets to "Contacting User Server" and stops.
Entering login queue
When I log into Second Life, it gets to "Entering Login Queue" and stops.
Preparing inventory
When I log into Second Life, it gets to "Preparing Inventory" and stops.
Precaching or Initializing World
When I log into Second Life, it gets to Precaching or Initializing World, then it crashes.