Difference between revisions of "Unusually restrictive firewalls block teleporting"

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#REDIRECT [[Configuring your firewall]]
 
If your [http://en.wikipedia.org/wiki/Firewall_(networking) firewall] is blocking outbound TCP port 12043, the following activities won't work:
 
* Teleporting
* Viewing the World Map
* Crossing regions
* Related activities
This is because in Second Life 1.13.2, we've enabled Capabilities, which require outbound traffic to communicate with our servers.
 
So far, we've found this to be a very rare occurrence involving unusually restrictive firewalls, and should ''not'' affect the majority of Residents. So chances are this does ''not'' apply to you, but in the event that it does:
 
To resolve this issue, what you need to do is allow traffic on outbound TCP port 12043.
 
Some corporate firewalls that restrict all outgoing TCP connections need to either:
 
# Open outgoing connections to this port on our nets.
# Handle these connections the same way they do other HTTP and HTTPS traffic (in theory, by redirecting it to a proxy).
 
For more info on firewalls, see:
 
* [[How do I configure my software firewall (such as Norton Internet Security, McAfee Personal Firewall, or ZoneAlarm)|How do I configure my software firewall?]]
* [[How do I configure my hardware firewall (such as a router)|How do I configure my hardware firewall?]]
and for specific instructions not covered here, consult your firewall's manual.
 
Further technical details about Capabilities, also known as "Sim-Caps", can be found in the Official Linden Blog post "[http://blog.secondlife.com/2006/12/21/a-big-change-youll-barely-notice/ A big change you'll barely notice]" by Zero Linden.
[[Category:Moving Around]]
[[Category:Inworld Issues]]
[[Category:Using External Applications]]
[[Category:General Second Life Software Information]]
[[Category:Inworld]]
[[Category:I'm having navigation issues]]
 
[[Category:Knowledge Base]]

Latest revision as of 07:38, 7 September 2011

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