Difference between revisions of "How do I fully uninstall and reinstall Second Life?"
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# Select '''Show Hidden Files and Folders'''. | # Select '''Show Hidden Files and Folders'''. | ||
# Click '''OK'''. | # Click '''OK'''. | ||
=== Mac OS === | |||
# Open Your Macs applications folder and find The Second Life viewers Icon | |||
# Drag and Drop the Icon from the applications folder into the trash bin | |||
[[Category:Troubleshooting]] | [[Category:Troubleshooting]] |
Revision as of 00:00, 28 September 2011
It's important to clear out temporary Second Life files (such as the cache) when reinstalling. Here's the process:
Windows Vista
Tip: If you have can't find these folders, go here for more help. |
- Open
C:\Users\<username>\AppData\Local
and delete the contents of yourTemp
folder. - Open
C:\Users\(yourusername)\AppData\Roaming\SecondLife
and delete the contents of thecache
folder. - Uninstall Second Life using the Programs and Features tool in the Windows Control Panel.
- Go to secondlife.com/download to download and install the latest release.
If you can't see the files or folders described above:
- In Windows Explorer, choose Organize > Folder and Search Options.
- Click the View tab.
- Select Show Hidden Files and Folders.
- Click OK.
Windows XP
- Open
C:\Documents and Settings\<username>\Local Settings
and delete the contents of yourTemp
folder. - Open
C:\Documents and Settings\<username>\Application Data\Second Life
and delete the contents of thecache
folder. - Uninstall Second Life using the Add/Remove Programs tool in your Windows Control Panel.
- Go to secondlife.com/download to download and install the latest release.
Tip: Some computers need to be rebooted between steps 3 and 4 in the above procedure. |
If you can't see the files or folders described above:
- In Windows Explorer, choose Tools > Options.
- Click the View tab.
- Select Show Hidden Files and Folders.
- Click OK.
Mac OS
- Open Your Macs applications folder and find The Second Life viewers Icon
- Drag and Drop the Icon from the applications folder into the trash bin