Difference between revisions of "How do I fully uninstall and reinstall Second Life?"
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<noinclude>{{KBmaster}}</noinclude> | <noinclude>{{KBmaster}}</noinclude> | ||
It's important to clear out temporary Second Life files (such as the cache) when reinstalling. | It's important to clear out temporary Second Life files (such as the cache) when reinstalling. | ||
{{KBnote| This procedure will delete your chat and IM logs. If you want to keep them, save the files. See [http://community.secondlife.com/t5/English-Knowledge-Base/Text-chat-and-instant-messages/ta-p/700155#Section_.3 Chat and IM logs] for more information.}} | |||
=== Windows 7 === | === Windows 7 === |
Revision as of 11:43, 9 February 2012
It's important to clear out temporary Second Life files (such as the cache) when reinstalling.
Note: This procedure will delete your chat and IM logs. If you want to keep them, save the files. See Chat and IM logs for more information. |
Windows 7
Add procedure for Windows 7.
Windows Vista
Tip: If you have can't find these folders, go here for more help. |
- Open
C:\Users\<username>\AppData\Local
and delete the contents of yourTemp
folder. - Open
C:\Users\(yourusername)\AppData\Roaming\SecondLife
and delete the contents of thecache
folder. - Uninstall Second Life using the Programs and Features tool in the Windows Control Panel.
- Go to secondlife.com/download to download and install the latest release.
If you can't see the files or folders described above:
- In Windows Explorer, choose Organize > Folder and Search Options.
- Click the View tab.
- Select Show Hidden Files and Folders.
- Click OK.
Windows XP
- Open
C:\Documents and Settings\<username>\Local Settings
and delete the contents of yourTemp
folder. - Open
C:\Documents and Settings\<username>\Application Data\Second Life
and delete the contents of thecache
folder. - Uninstall Second Life using the Add/Remove Programs tool in your Windows Control Panel.
- Go to secondlife.com/download to download and install the latest release.
Tip: Some computers need to be rebooted between steps 3 and 4 in the above procedure. |
If you can't see the files or folders described above:
- In Windows Explorer, choose Tools > Options.
- Click the View tab.
- Select Show Hidden Files and Folders.
- Click OK.
Mac OS
- Open Your Macs applications folder and find The Second Life viewers Icon
- Drag and Drop the Icon from the applications folder into the trash bin
- Open
~/Library/Caches/SecondLife
and delete all of the cache files