Difference between revisions of "Old Knowledge Base"

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{{Help|Glossary=*}}__NOTOC__[[Image:Knowledge_Bear.jpg|thumb|200px|Knowledge Bear]][[Image:TNT_Bear.jpg|thumb|200px|TNT Bear]]
{{#vardefine:baseurl|http://community.secondlife.com}}
The Knowledge Base (KB) is [[Linden Lab]]'s official help resource and can be found at <font size="3">'''http://secondlife.com/kb'''</font>.
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KB articles are written and maintained by the '''Documentation Team''', currently consisting of '''[[User:Jon_Linden|Jon]], {{User2|Jeremy_Linden|Jeremy}}, [[User:Kate Linden|Kate]], & [[User:Torley Linden|<font color="#ff0080">Torley Linden</font>]]'''. The team has its own [[Linden Bear]], ''Knowledge Bear'', who gives links to the KB and [http://secondlife.com/video Video Tutorials].
These articles are from the old Knowledge Base and were not moved to the '''[http://community.secondlife.com/t5/English-Knowledge-Base/tkb-p/English_KB%40tkb Knowledge Base on the Community Platform]'''. In general, they address  more advanced, specialized, obscure and technical content.


<p>{{#widget:Vimeo|id=6182052|width=640|height=480}}</p>
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{{EKB Box|Avatar}}
{{EKB Box|Inventory}}
{{EKB Box|Land}}


We're also the lovely folks behind <font size="3">'''[http://tr.im/sltnt Second Life Tips & Tricks]'''</font> (TNT, like dynamite!), which is exactly what it sounds like. While we can't answer ''all'' questions, we reply regularly to comments, and focus on the freshest posts.
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We have a '''[[Office_Hours#Documentation_Team|weekly office hour]]''' where you can chat with us about Second Life tips & tricks at our '''[http://slurl.com/secondlife/Beaumont/26/165/34 "Doc dock" in Beaumont]'''. We may bring up specific topics of interest to discuss.
{{EKB Box|Media, music, and sound}}
{{EKB Box|Troubleshooting}}
{{EKB Box|Operating system, hardware, and network}}


[[Image:Doc office hour 2009-01-14.jpg|512px]]


== Follow us on Twitter! ==
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* '''[http://twitter.com/jon_linden Jon Linden]'''
* '''[http://twitter.com/jeremy_linden Jeremy Linden]'''
* '''[http://twitter.com/torley Torley Linden]'''
* '''[http://twitter.com/kate_linden Kate Linden]'''


== See also ==
{{EKB Box|Abuse and Griefing}}
=== Knowledge Base ===
{{EKB Box|Performance and stability}}
* [http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4366 Knowledge Base FAQ]
* [http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=5402 How to link to a Knowledge Base article]
* [http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=5100 Submitting a Knowledge Base Suggestion]
* [http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3993 How to search the Knowledge Base]


=== Wiki articles ===
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*[[KB Article of the Week]]
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*[[Solution Provider Support]]
{{EKB Box|Content creation}}
{{EKB Box|Scripting}}


=== Transcripts ===
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*[[:Category:Documentation Office Hours|Documentation Team Office Hour Transcripts]]
{{EKB Box|Reference}}
*[http://vteamblog.com/2008/10/16/qa-documentation-team-the-knowledge-base-transcript-101608-11am-pdt/ 2008-10-16 KB Q&A with the Documentation Team]
{{EKB Box|Controls}}
*[http://vteamblog.com/2008/03/24/qa-support-portal-with-maurice-linden/ 2008-03-24 KB Q&A with Maurice Linden]
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[[Category:Old Knowledge Base]]

Latest revision as of 14:56, 13 February 2012