Difference between revisions of "Old Knowledge Base"

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[[Image:Books-lens-flare.jpg|320px|right]] {{postit|''Current status:'' we're mid-transition of articles from the '''[http://secondlife.com/kb old Knowledge Base]'''. If you can't find something here yet via '''[[:Category:Knowledge Base]]''' or '''[http://bit.ly/3BSlXn Google search]''', please go to the old spot.}}
{{#vardefine:baseurl|http://community.secondlife.com}}
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<font size="4">'''Welcome to the Knowledge Base, the official source for Second Life help & related information.'''</font>
These articles are from the old Knowledge Base and were not moved to the '''[http://community.secondlife.com/t5/English-Knowledge-Base/tkb-p/English_KB%40tkb Knowledge Base on the Community Platform]'''.  In general, they address  more advanced, specialized, obscure and technical content.


This Wiki is our new home, so pardon us while the dust settles.
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== Quick Questions & Answers ==
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'''Q:''' Why did you move the Knowledge Base to this Wiki? What is this all about?
: '''A:''' [[KB2Wiki|See KB2Wiki for background info.]]


'''Q:''' What's the difference between the Knowledge Base and other Wiki help?
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: '''A:''' The Knowledge Base contains articles that are quality-reviewed by Linden Lab and Resident Reviewers. The Wiki has long-thrived as Resident-powered help, and it stands to benefit from documentation which wields the dual advantages of being: (1) officially approved by Linden Lab while at the same time (2) is updated quicker by having more eyes on editable content.
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'''Q:''' How does this change existing Wiki content?
: '''A:''' It doesn't really, but articles can [[KB_article_graduation|graduate]] into the KB and get our seal of approval.


'''Q:''' How do I tell an article is part of the Knowledge Base?
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: '''A:''' All official KB articles are in [[:Category:Knowledge Base]], as shown at the bottom of an article.


'''Q:''' Does that mean that everything that's ''not'' in [[:Category:Knowledge Base]] is unofficial?
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: '''A:''' Not necessary. There's a lot of stuff, such as the [[LSL Portal]], which is based on official sources, but has since been usefully expanded by Residents. Also, since the KB strives to be objective, there's a wealth of ''subjective'' pages out there which are beneficial, but ''not'' included. Again, see the [[KB_article_graduation|graduation process]] for further details.
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'''Q:''' Doesn't the KB overlap with the [[Help Portal]] and other help?
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: '''A:''' Yes, but in time we'll merge articles and reduce unneeded redundancy. Our ongoing mission is to provide the most comprehensive-yet-elegant help possible for our Residents.
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'''Q:''' How do I search the Knowledge Base in Second Life?
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: '''A:''' In the Viewer, click '''Search''' button, then click the '''All''' tab. You can change the '''Any Category''' dropdown to '''Wiki''', limiting search results to this Wiki, including the KB. Stay tuned to [http://secondlife.com/tnt SLTNT] for a forthcoming Torley tip!
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'''Q:''' Where do I find policy articles?
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: '''A:''' In the [http://wiki.secondlife.com/w/index.php?title=Special%3AAllPages&from=&to=&namespace=100 Linden Lab Official namespace]. These can't be edited by Residents but we'll be reviewing them and reclassifying as-appropriate.


'''Q:''' Who do I talk to if I have a question?
[[Category:Old Knowledge Base]]
: '''A:''' Come ask Linden Lab's [[Documentation Team]]. We hold live inworld office hours so you can meet us in-avatar. We're friendly and awesome.
 
== Near-future plans ==
Incomplete, but to give you foresight into what we're up to:
 
* The convenient short address, '''secondlife.com/kb''', will redirect here.
* Lots of style cleanup and link-fixing to do.
* Integrated Google Search for better search.
 
[[Category:Knowledge Base]] [[Category:Knowledge Base policy]]

Latest revision as of 14:56, 13 February 2012

These articles are from the old Knowledge Base and were not moved to the Knowledge Base on the Community Platform. In general, they address more advanced, specialized, obscure and technical content.


Retrieved from "https://wiki.secondlife.com/w/index.php?title=Old_Knowledge_Base&oldid=1162814"