Difference between revisions of "Linden Lab Official:Billing Support"

Latest revision as of 14:55, 21 March 2012

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-<noinclude>{{KBmaster}}</noinclude>
+{{#Widget:Redirect|url=/t5/English-Knowledge-Base/Billing/ta-p/700037#Section_.9}}
-{{Billing Nav}}
-== Contacting billing support  ==
-See '''[https://support.secondlife.com/billing-support/ Billing Support]''' to:
-* Report problems with payment
-** To/from Linden Lab&reg;
-** To/from other Residents
-* Request LindeX™ tier reviews
-* Ask for access to the RiskAPI (please keep in mind the RiskAPI's issuance is at Linden Lab's sole discretion and is not assured).
-== Opening a support case for a billing issue ==
-{{KBcaution| When filing a support case, plesae  supply as much relevant information as possible, to better enable us to help you.}}
-To open a support case for a billing issue, go to the [https://support.secondlife.com/create-case/ Submit a Case] page.
-# Under What type of problem are you having?, choose Billing
-# Then select either
-#* LindeX Billing and Trading Limits Review Request
-#* Second Life and Marketplace Account balance Payout Issues
-=== Premium accounts ===
-If you have a Premium account or qualify for Concierge-level service, you can submit tickets for  additional types of billing issues.   Select the description that best fits your problem, and then fill in additional information.
-[[Category:Customer Support]]