Bug triage/2008-06-18/Transcript

• [15:20] Bridie Linden: wb Alexa
• [15:20] Connecting to: in-world Voice Chat...
• [15:20] Connected undefined:
• [15:20] Alexa Linden: ty ty
• [15:20] Cummere Mayo: i state import... im tryign to repo it now though my sytem is differant
• [15:21] Saiki Spirt: I can repo without anti-lasitng, but then again I have intel lol
• [15:21] Bridie Linden: let's import 7760 and ask QA to try and repro
• [15:21] Alexa Linden: ok
• [15:21] Saiki Spirt: wb alexa
• [15:21] Bridie Linden: Ty
• [15:21] Alexa Linden: thanks :D
• [15:21] Saiki Spirt: yw
• [15:21] Zen Linden: hehe, the code we use to find a point to rotate around when in cam look mode is very flaky on certain GL drivers
• [15:21] Bridie Linden: Saiki, feel free to add comments to 7760
• [15:21] Bridie Linden: should we suggest updating the drivers ZEn?
• [15:21] Cummere Mayo: ooh i can repo it on 16x
• [15:21] Zen Linden: couldn't hurt
• [15:22] Zen Linden: if it repros with 8.5
• [15:22] Zen Linden: , then we should take a look
• [15:22] Alexa Linden: will do :)
• [15:22] Bridie Linden: Got all that Alexa?
• [15:22] Bridie Linden: thx
• [15:22] Entering god: mode, level 150
• [15:22] Bridie Linden: What did we decide w/VWR-7421?
• [15:22] Saiki Spirt: cept I'm not using ATI
• [15:22] Viridian Exonar: Sounds like a drives issue.. *thinks* From the view of a former tech student.. have them try that..
• [15:22] Saiki Spirt: Graphics Card: Intel 945GM
• [15:23] Saiki Spirt: I'll omment anyway though
• [15:23] Cummere Mayo: i cant find a dupe for that unless it was already imported and deleted bridie
• [15:23] Cummere Mayo: votes import
• [15:24] Bridie Linden: Thx Cummere - let's import and ask QA to try and repro 7421 as well
• [15:24] Alexa Linden: ok
• [15:24] Bridie Linden: Next up...
• [15:24] Bridie Linden: VWR-7431[c
• [15:24] Bridie Linden: https://jira.secondlife.com/browse/VWR-7431
• [15:25] Alexa Linden: ahh the 2 login issue
• [15:25] Harleen Gretzky: Dup of 7069 is it not?
• [15:25] Bridie Linden: I think Gellan's already on it :)
• [15:25] Alexa Linden: yup
• [15:25] Gellan Glenelg: "Second attempt always works" ... that's why I thought it was a dupe of 7069
• [15:25] Cummere Mayo: eeps thats a dupe i missed
• [15:25] Gellan Glenelg: but reporter thinks otherwise
• [15:25] Bridie Linden: Let's resolve as dupe
• [15:25] Bridie Linden: Gold Sart to Gellan!
• [15:25] Gellan Glenelg: I already did - and they reopened
• [15:26] Saiki Spirt: lol
• [15:26] Bri Gufler: I think this was fixed in RC10 as well
• [15:26] Alexa Linden: I'll do it ;)
• [15:26] Bridie Linden: nods
• [15:26] Alexa Linden: muahaha
• [15:26] Garn Conover: great there goes my chat :S
• [15:26] Bridie Linden: Go Alexa, go!
• [15:26] Saiki Spirt: alexa ftw?
• [15:26] Harleen Gretzky: Never been reopened or resolved
• [15:26] Saiki Spirt: lol
• [15:26] Bridie Linden: Next up...
• [15:26] Bridie Linden: Harleen FTW
• [15:26] Gellan Glenelg: oh no - getting confused again - I left it open for them to confirm
• [15:26] Bridie Linden: VWR-7490[c
• [15:27] Gellan Glenelg: that's gotta be a dupe
• [15:27] Harleen Gretzky: Is this the lossless texture error?
• [15:27] Saiki Spirt: [1] <link to my cooment
• [15:27] Bridie Linden: Not sure...
• [15:27] Saiki Spirt: comment*
• [15:27] Bridie Linden: we resolved VWR-7352 as 'cannot repro'
• [15:28] Bridie Linden: But maybe Harleen...
• [15:28] Bridie Linden: tries to remember if Qarl fixed that - i think so...
• [15:29] Cummere Mayo: maybe ask for more info after the next release?
• [15:29] Harleen Gretzky: In RC10
• [15:29] Bridie Linden: Can we ask Stewart to try w/latest RC and report back
• [15:29] Alexa Linden: ok
• [15:29] Bridie Linden: great minds...
• [15:29] Bridie Linden:  :)
• [15:29] Cummere Mayo: jinx bridie
• [15:29] Harleen Gretzky: https://jira.secondlife.com/browse/VWR-2404
• [15:29] Saiki Spirt: 7352 even I can't reproduce, and the machine is nearly identical to mine
• [15:29] Bridie Linden: Gold Sarts to Harleen!
• [15:29] Harleen Gretzky:  :)
• [15:29] Bridie Linden: Next up
• [15:29] Bridie Linden: VWR-6623[c
• [15:29] Bridie Linden: https://jira.secondlife.com/browse/VWR-6623
• [15:30] Viridian Exonar: Sounds like a windows erro in the installer to me.. but that's just me..
• [15:30] Bridie Linden: This is related to or possibly a dupe of 7378 (which has been imported)
• [15:30] Harleen Gretzky: There's an RC18?
• [15:30] Bridie Linden: I think they meant RC8
• [15:30] Bridie Linden:  :)
• [15:30] Alexa Linden: want me to resolve as dup?
• [15:30] Bridie Linden: So let's leave this one for now, mark as last triaged
• [15:30] Saiki Spirt: the belogs to a windows pc?
• [15:30] Alexa Linden: ok
• [15:30] Bridie Linden: I pinged Bambers about it
• [15:31] Saiki Spirt: I got thea similar error on Ubuntu Linux
• [15:31] Bridie Linden: o rly?
• [15:31] Bridie Linden: Pls add comments Saiki
• [15:31] Bridie Linden: Next up
• [15:31] Bridie Linden: VWR-7585[c
• [15:31] Bridie Linden: https://jira.secondlife.com/browse/VWR-7585
• [15:31] Bridie Linden: looks @ Zen
• [15:32] Garn Conover: that sounds like card cant handle it almost
• [15:32] Saiki Spirt: to 623?
• [15:32] Saiki Spirt: 6623*
• [15:32] Viridian Exonar: Maybe a driver issue again?
• [15:32] Bridie Linden: nods
• [15:32] Alexa Linden: request updating them?
• [15:32] Zen Linden: yeah
• [15:32] Alexa Linden: k
• [15:32] Bridie Linden: nods
• [15:33] Cummere Mayo: ild think drivers, but then again, i dunno. i dont have that card at all
• [15:33] Bridie Linden: Next up from our very own Cummere...
• [15:33] Bridie Linden: VWR-7399[c
• [15:33] Bridie Linden: (oops i skipped one s'ok)
• [15:33] Saiki Spirt: 6623 is vista premium, it doesn't suprise me
• [15:33] Bridie Linden: https://jira.secondlife.com/browse/VWR-7399
• [15:34] Bridie Linden: was it a one time event Cummere? or can you repro (not now)?
• [15:34] Alexa Linden: not all urls will open externally
• [15:34] Alexa Linden: internally*
• [15:34] Cummere Mayo: can still repo it
• [15:35] Garn Conover: so is it liek torley vid links that crash it?
• [15:35] Cummere Mayo: if i set it to oopen links to extermnnal, on my laptop it crashes, if i se it to internal, then from there hit open in external, it crashes
• [15:35] Alexa Linden: hmmmm
• [15:35] Cummere Mayo: pretty much most links
• [15:35] Alexa Linden: do you have the link
• [15:35] Bridie Linden: Let's import it - but just curious to know what happens if pref is set to open externally
• [15:35] Alexa Linden: ahhh
• [15:35] Viridian Exonar: Maybe the code in the site is causing it to bug out.. some HTML isn't make for some browsers..
• [15:35] Bridie Linden: reads up
• [15:35] Bridie Linden: Pls add that in comments Cummere
• [15:35] Cummere Mayo: I HAVENT tried it on my desktop yet. waiting for the next rc before i reinstall an rc on my desktop
• [15:35] Bridie Linden: kk
• [15:36] Bridie Linden: Back to the one I skipped
• [15:36] Bridie Linden: VWR-7330[c
• [15:36] Bridie Linden: https://jira.secondlife.com/browse/VWR-7330
• [15:36] Gellan Glenelg: that sounds familiar
• [15:36] Viridian Exonar: Makes sure they are on the appropriate language site? *thinks*
• [15:37] Gellan Glenelg: oh - it had several dupes
• [15:37] Bridie Linden: looks @ related link
• [15:37] Bridie Linden: I think close as dupe
• [15:37] Garn Conover: Ramzi has it linked to another- should be closed
• [15:37] Gellan Glenelg: Ramzi: "Tracked in the related task VWR-7345.
• [15:37] Alexa Linden: ok
• [15:37] Garn Conover: thinks Ramzi forgot to
• [15:37] Bridie Linden: Next up
• [15:37] Bridie Linden: viewer to freeze up (less than 1 fps) while playing fine on Mac (& PC) -
• [15:37] Cummere Mayo: I wasnt sure if i should hae clsoed that or not so i left it
• [15:38] Bridie Linden: let's try that again
• [15:38] Bridie Linden: VWR-7707[c
• [15:38] Bridie Linden: https://jira.secondlife.com/browse/VWR-7707
• [15:39] Viridian Exonar: Sounds like Cummere's a bit.. about youtube and all that..
• [15:39] Garn Conover: this one sems to effect 1.19 as well by the comment there
• [15:39] Saiki Spirt: I have no ssues in 1.19
• [15:39] Bridie Linden: So does file play fine outside of SL on PC?
• [15:39] Cummere Mayo: it affects rc10
• [15:40] Bri Gufler: I have seen a signifcant drop in frame rate with MP4 files as parcel media but never to < 1fps.
• [15:40] Garn Conover: graphic car needs to be updated but i dout that would help lol
• [15:40] Cummere Mayo: and for me it will play find outside but not inside but.... i cant guarnatee that its nto a qt issue anyways
• [15:40] Alexa Linden: put in this parcel media
• [15:40] Bri Gufler: Particularly if the encoding was H.264 - which is VERY expensive CPU wise.
• [15:40] Saiki Spirt: no, updating the driver wouldn't help much
• [15:40] Alexa Linden: not hearing anything
• [15:41] Saiki Spirt: I'm running an older 945 driver, it works better than the latest
• [15:41] Bridie Linden: hmms
• [15:42] Bridie Linden: thoughts Zen?
• [15:42] Zen Linden: nothing much to add
• [15:42] Zen Linden: doubting driver has anything to do to it
• [15:43] Zen Linden: might want to ask the parcel media folks
• [15:43] Garn Conover: same i just noticed the gl was old
• [15:43] Bridie Linden: nods
• [15:43] Garn Conover: lol
• [15:43] Bridie Linden: Alexa, let's import and give to Samuel
• [15:43] Saiki Spirt: can you update GL somehow?
• [15:43] Cummere Mayo: it could be a qt issue, it could jsut be sl and mp4 is overlaoding our comps... could be allot
• [15:43] Alexa Linden: ok
• [15:43] Bridie Linden: Next up
• [15:43] Bridie Linden: VWR-7559[c
• [15:44] Cummere Mayo: well i can repo not having a mac
• [15:44] Bridie Linden: https://jira.secondlife.com/browse/VWR-7559
• [15:44] Saiki Spirt: bad sim crossings in Windows too
• [15:44] Bridie Linden: Yeah, SVC-972 is still being worked on
• [15:45] Viridian Exonar: Someone provided a work around..
• [15:45] Garn Conover: hey Trini
• [15:45] Bridie Linden: Sadly it is neither simple nor easy to track down, but progrerss is being made
• [15:45] Trinity Coulter: hi Garn :))
• [15:45] Roman Osterham: hi people
• [15:45] Saiki Spirt: hopeyou liked my spikes when you sa in my lap!
• [15:46] Bridie Linden: Hey Trinity, Roman - we're still traigin' bugs...you're welcome to stay
• [15:46] Saiki Spirt: lol
• [15:46] Harleen Gretzky: Comment 2 is a workaround that fixed this for the OP
• [15:46] Bridie Linden: I think resolve 7559 as a dupe of 972, but let's ping Soft about it
• [15:46] Bridie Linden: nods
• [15:46] Alexa Linden: ok
• [15:47] Bridie Linden: And now one from Gellan!
• [15:47] Bridie Linden: VWR-7297[c
• [15:47] Bridie Linden: https://jira.secondlife.com/browse/VWR-7297
• [15:47] VWR7297: http//www.secondlife.com:
• THIS IS NOT PART OF THE URL
• [15:47] Gellan Glenelg: that should demo it :)
• [15:47] Bridie Linden: ha!
• [15:47] Saiki Spirt: get.. off...
• [15:47] Saiki Spirt: lol
• [15:47] Bridie Linden: https://jira.secondlife.com/browse/VWR-7297
• [15:47] Alexa Linden: lol Saiki
• [15:48] Saiki Spirt: permission to get voilent with a bow?
• [15:48] Saiki Spirt: :P
• [15:48] Saiki Spirt: oh wait, cant use the bow
• [15:48] Saiki Spirt: lol
• [15:48] Viridian Exonar: yay.. permission to watch?
• [15:48] Saiki Spirt: sowrd wil have to do
• [15:48] Bri Gufler: I was able to repro 7297 on both 1.19 and 1.20 RC10
• [15:48] Bridie Linden: Let's import and assign to Triage pls
• [15:48] Bridie Linden: Gold Sart to Gellan
• [15:48] Alexa Linden: ok
• [15:49] Cummere Mayo: destro please dont sit on others and please weopons away
• [15:49] Bridie Linden: next up
• [15:49] Bridie Linden: VWR-7797[c
• [15:49] Saiki Spirt: I can't ut mine awy, ckinda attached to my avi? :P
• [15:49] Garn Conover: souns liek the earlier one?
• [15:49] Cummere Mayo: probably related to the other but nto sure
• [15:49] Viridian Exonar: THat does sound like the earlier one..
• [15:50] Cummere Mayo: I try not to link things betwene macs and pcs without being really sure
• [15:50] Saiki Spirt: the ealire was windows though
• [15:50] Zen Linden: hmmm... weird. Just watched the video of that
• [15:50] Bridie Linden: iMac
• [15:50] Bridie Linden: Chipset Model: NVIDIA GeForce 7300 GT <<<< (P.O.S!!) LOL
• [15:50] Garn Conover: where is Torley? he would be happy
• [15:50] Zen Linden: lol
• [15:50] Bridie Linden: ha
• [15:50] Saiki Spirt: LMAO
• [15:50] Garn Conover: some1 actually used youtube to report a bug
• [15:51] Garn Conover: some1 should send him that link lol
• [15:51] Saiki Spirt: I tried to, but youtube wouldn't accept my vids :(
• [15:51] Cummere Mayo: ive seen it several times today garn
• [15:51] Cummere Mayo: some of the previous ones had youtube links too
• [15:51] Bridie Linden: Another 'update your drivers' issue?
• [15:51] Viridian Exonar: Drivers could be the answer
• [15:51] Zen Linden: it's a mac... it should auto update
• [15:51] Alexa Linden: ok
• [15:51] Alexa Linden: really?
• [15:51] Zen Linden: well, prompt
• [15:52] Alexa Linden: I didn't know that :)
• [15:52] Alexa Linden: ahh ok
• [15:52] Zen Linden: i bet it's still 10.4
• [15:52] Ellla McMahon: how can you tell whichMac OS they are using ?
• [15:52] Bridie Linden: I'm on 10.4
• [15:52] Harleen Gretzky: IF DynamicRenderGlow is enabled black screens can happen like that: https://jira.secondlife.com/browse/VWR-4928
• [15:52] Saiki Spirt: 10.4 as tiger, wasn't it?
• [15:52] Zen Linden: Look at which darwin version or they'll say on pjira
• [15:53] Bridie Linden: Good find Harleen
• [15:53] Zen Linden: yeah, i'd find out which version of OS X they're using and if they have anything else turned on
• [15:54] Cummere Mayo: *would like to see us get through 5 more* say resolve need mroe info?
• [15:54] Zen Linden: Yeah, see if it occurs if they turn off basic shaders, too
• [15:54] Bridie Linden: nods
• [15:54] Alexa Linden: ok
• [15:54] Zen Linden: yep
• [15:54] Bridie Linden: link those issues too, pls
• [15:54] Alexa Linden: the 4838 one?
• [15:54] Alexa Linden: 4828*
• [15:54] Bridie Linden: 4928
• [15:54] Bridie Linden: Next
• [15:54] Bridie Linden: VWR-7566[c
• [15:54] Harleen Gretzky: lol
• [15:55] Bridie Linden: https://jira.secondlife.com/browse/VWR-7566
• [15:55] Trinity Coulter: gave you Paper Box Bunny.
• [15:55] Gellan Glenelg: If he's running 2 copies of the client (his reply suggests he was), CmdLineDisableVoice will be TRUE, so that's the message you get
• [15:55] Bridie Linden: nods
• [15:55] Saiki Spirt: but it wouldn't be on both viewers
• [15:56] Bridie Linden: So shall we resolve or import as feature req for Rx?
• [15:56] Viridian Exonar: Seems to have fixed itself..
• [15:56] Gellan Glenelg: his first was "crashing" when he started 2nd
• [15:56] Cummere Mayo: vote we ask him if its working now
• [15:56] Gellan Glenelg: a different message might be better, but it's not a "bug" imo
• [15:56] Cummere Mayo: if he answers yes, then resolve fixed
• [15:56] Alexa Linden: mni - still a problem?
• [15:57] Alexa Linden: will do
• [15:57] Bridie Linden: one more?
• [15:57] Bridie Linden: VWR-6838[c
• [15:57] Bri Gufler: I think thats a dupe we have covered that one before.
• [15:57] Cummere Mayo: darn.. was hoping weld make it all the way to the voice but oh well and yes i can repo that one bridie
• [15:58] Bri Gufler: but its definitely still a bug - it still happens in RC10
• [15:58] Battery Street: Irregulars whispers: Thanks for your interest in the Battery Street Irregulars. We'll be contacting you soon!
• [15:58] Bridie Linden: I see others that were resolves as dupes of this one...
• [15:58] Bridie Linden: so import, assign to triage?
• [15:58] Alexa Linden: ok
• [15:58] Cummere Mayo: asusming theres not one there ild say yes
• [15:59] Bridie Linden: Great work everyone, thx!