Instant Messaging (IM) FAQ

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This article answers some frequently asked questions about IM communication inworld.

Is there a cap or limit on IMs?

There are two that you might find yourself concerned with:

• The number of IMs an object can send in one hour is 5000.
• The number of incoming IMs we store for each Resident is 25. This number includes inventory transfers, group invitations, and group notifications as well as instant messages.

What happens if I'm offline and I get more than 25 IMs?

Incoming IMs over the 25-message limit are bounced; you won't be able to read or retrieve them inworld. If you have IM to Email forwarding turned on, however, incoming IMs will be forwarded to your email regardless of whether you've hit the cap.

Note: The sender will not receive a special notification when the recipients IMs were discarded due to this 25-message limit.

Is there a way to get rid of a backlog of IMs without going inworld?

Currently, there is not. You'll have to log in and clear them out by hand.

What happens to inventory transfers when I reach the limit?

If another avatar dropped the inventory on your profile or IM window, the overflow will land in your inventory's Trash folder and you can rescue it when you return. If a scripted object sent the inventory, it will be deleted immediately.

How long are my IMs stored?

IMs are retained for 31 days. If you have not logged into your account within 31 days to view your IMs they will no longer be available.

Are IMs encrypted?

IMs between Residents inworld aren't encrypted. Text chat is not encrypted, either.