Difference between revisions of "Marketplace/Redelivering"

Latest revision as of 10:25, 2 March 2011

@@ Line 1: / Line 1: @@
-== How do I redeliver an item to a customer? ==
+{{#widget:Redirect|url=/t5/English-Knowledge-Base/Selling-in the Marketplace/ta-p/700193}}
-If a customer requests that an item be redelivered — perhaps they didn't receive it or lost their only copy — you can follow these steps:
-# When logged into the Marketplace, click '''My Marketplace''' > '''Merchant home''' in the upper right.
-# On the left-hand side, click '''Orders'''.
-#: [[File:Marketplace_redelivering_-_Orders.png|640px]]
-# Search for the order by '''Order #''' or '''Customer''' (the Resident's name).
-#: [[File:Marketplace_redelivering_-_Search.png|640px]]
-# Click '''View order''' (or the order #) you want to redeliver.
-# Click '''Redeliver item'''.
-#: [[File:Marketplace_redelivering_-_Redeliver_item.png|640px]]