Difference between revisions of "System info"

Latest revision as of 11:52, 6 September 2012

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-Getting your system info is important to diagnose problems and answer questions like:
-* What Viewer version am I running?
-* What graphics card do I have?
-* My connection feels laggy, am I experiencing bad packet loss?
-Here's how to do it:
-# In the Viewer, go to '''Help''' menu > '''About Second Life'''.
-#* You can do this from the login screen, before logging into Second Life, although certain info like present region and packet loss is only shown when you're inworld.
-# Click the '''Info''' tab (if it isn't already selected).
-# Click '''Copy to Clipboard''' button at the bottom.
-# Paste the info into a text field (like on the Bug Tracker, forum post, support ticket and so on) by using '''Edit''' menu > '''Paste'''. Or use a shortcut: {{k|Ctrl|V}} (PC) or {{k|Cmd|V}} (Mac).
-This video shows you the above steps:
-: {{KBvideo|Z7gXHF9JD4I|640|505|type=youtube}}
-== See also ==
-* '''[[Supported Viewers]]'''
-Operating systems also have [http://en.wikipedia.org/wiki/System_profiler their own tools for getting your system info].