Difference between revisions of "KB Article Survey for Community Platform Migration"
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These are the labels defined so far in new community platform : | |||
{| cellpadding=5 | |||
|-- | |||
| | |||
*Abuse and Griefing | |||
*Account | |||
*Avatar | |||
*Billing | |||
*Buying and Selling | |||
*Communication | |||
* Community platform | |||
| | |||
*Content Creation | |||
*Controls | |||
* Customer support | |||
*Getting Started | |||
*Groups | |||
*Inventory | |||
*Knowledge Base | |||
| | |||
*Land | |||
*Linden dollars (L$) | |||
*Maturity | |||
*Navigation | |||
*Reference | |||
*Search | |||
*Social | |||
|} | |||
Candidates for new labels: | |||
* '''[[KB_Article_Survey_for_Community_Platform_Migration#Media.2C_music.2C_and_sound|Media, music, and sound]]''' - too specific? | |||
* '''[[KB_Article_Survey_for_Community_Platform_Migration#Troubleshooting|Troubleshooting]]''' - this doesn't seem terribly useful as a label. Some of this can go into Answers. | |||
* '''[[#Technical|Operating system, hardware, and network]]''' | |||
* [[#Performance|Performance]] | |||
== Existing labels == | == Existing labels == | ||
===Abuse and | === Abuse and griefing === | ||
* [[Someone is making a whole region run slowly]] | |||
* [[Stopping notecard spam]] | |||
* [[I got stuck in a box or a cage or something. How do I get out?]] | |||
===Account=== | ===Account=== | ||
| Line 12: | Line 49: | ||
* [[My account was cancelled and I'd like to reactivate it. What should I do?]] | * [[My account was cancelled and I'd like to reactivate it. What should I do?]] | ||
* [[ | * [[Changing your email address]] | ||
* [[When I log into Second Life, it gets to "Connecting to Region" and stops.]] | |||
* [[When I log into Second Life, it gets to "Contacting User Server" and stops.]] | * [[Login problems]] - This article transcludes all of the following: | ||
* [[When I log into Second Life, it gets to "Entering Login Queue" and stops.]] | ** [[Login error: "Despite our best efforts, something has gone wrong..."]] | ||
* [[When I log into Second Life, it gets to "Preparing Inventory" and stops.]] | ** [[When I log into Second Life, it gets to "Connecting to Region" and stops.]] | ||
* [[When I log into Second Life, it gets to Precaching or Initializing World, then it crashes.]] | ** [[When I log into Second Life, it gets to "Contacting User Server" and stops.]] | ||
* [[When I log into Second Life, it returns an error saying "The system is logging you out right now. Your account will not be available until..."]] | ** [[When I log into Second Life, it gets to "Entering Login Queue" and stops.]] | ||
* [[When I start Second Life, the crash logger comes up briefly, then it disappears. Second Life never loads. What do I do?]] | ** [[When I log into Second Life, it gets to "Preparing Inventory" and stops.]] | ||
** [[When I log into Second Life, it gets to Precaching or Initializing World, then it crashes.]] | |||
** [[When I log into Second Life, it returns an error saying "The system is logging you out right now. Your account will not be available until..."]] | |||
** [[When I start Second Life, the crash logger comes up briefly, then it disappears. Second Life never loads. What do I do?]] | |||
===Avatar=== | ===Avatar=== | ||
* [[Avatar Impostors]] | * [[Avatar Impostors]] | ||
* [[Fixing avatar appearance]] | * [[Fixing avatar appearance]] | ||
* [[How do I attach a body part to my avatar?]] | * [[How do I attach a body part to my avatar?]] | ||
| Line 30: | Line 69: | ||
* [[How to change your appearance - Video Tutorial]] | * [[How to change your appearance - Video Tutorial]] | ||
* [[Create a Custom Avatar (Video Tutorial Sequence)]] | * [[Create a Custom Avatar (Video Tutorial Sequence)]] | ||
===Communication=== | ===Communication=== | ||
| Line 54: | Line 89: | ||
* [[Bump Mapping]] | * [[Bump Mapping]] | ||
* [[Particle editing - Video Tutorial]] | * [[Particle editing - Video Tutorial]] | ||
* [[Why trees can't be linked]] | |||
===Controls=== | ===Controls=== | ||
| Line 67: | Line 103: | ||
* [[Three useful "Show" options in the Tools menu - Video Tutorial]] | * [[Three useful "Show" options in the Tools menu - Video Tutorial]] | ||
* [[What do the numbers at the top of my viewer screen represent?]] | * [[What do the numbers at the top of my viewer screen represent?]] | ||
* [[Handy user interface tips and shortcuts - Video Tutorial]] | * [[Handy user interface tips and shortcuts - Video Tutorial]] | ||
* [[Release Keys]] | * [[Release Keys]] | ||
===Getting Started=== | ===Getting Started=== | ||
* [[Getting started FAQ]] | |||
* [[How do I download and install Second Life on a Mac?]] | * [[How do I download and install Second Life on a Mac?]] | ||
* [[What is a bot?]] | * [[What is a bot?]] | ||
| Line 80: | Line 115: | ||
* [[I see someone wearing really cool clothes! Where, and how, can I get a great look like them?]] | * [[I see someone wearing really cool clothes! Where, and how, can I get a great look like them?]] | ||
* [[How can I use Second Life from a different computer?]] | * [[How can I use Second Life from a different computer?]] | ||
* [[What does "SLT" stand for?]] | |||
===Groups=== | ===Groups=== | ||
* [[ | * [[Creating and working with Groups]] | ||
===Inventory=== | ===Inventory=== | ||
| Line 105: | Line 140: | ||
* [[Default Private Region RAW Files]] | * [[Default Private Region RAW Files]] | ||
* [[Tips for Creating Heightfields and Details on Terrain RAW Files]] | * [[Tips for Creating Heightfields and Details on Terrain RAW Files]] | ||
===Navigation=== | ===Navigation=== | ||
| Line 125: | Line 156: | ||
* [[How do I fly higher? I want to see what's on top of this building.]] | * [[How do I fly higher? I want to see what's on top of this building.]] | ||
* [[How high can an object be to show up on the World Map?]] | * [[How high can an object be to show up on the World Map?]] | ||
* [[Troubleshooting teleporting]] | |||
===Reference=== | ===Reference=== | ||
* [[Limits]] | |||
* [[Graphics Preferences Layout]] | * [[Graphics Preferences Layout]] | ||
* [[Graphics preferences guide - Video Tutorial]] | * [[Graphics preferences guide - Video Tutorial]] | ||
| Line 139: | Line 172: | ||
* [[Guide to Jobs in Second Life]] | * [[Guide to Jobs in Second Life]] | ||
* [[Guide to Large Event Technical Considerations]] | |||
== New labels == | == New labels == | ||
=== Media, music, and sound === | === Media, music, and sound === | ||
| Line 152: | Line 182: | ||
* [[Sound sliders explained - Video Tutorial]] | * [[Sound sliders explained - Video Tutorial]] | ||
* [[Streaming Video in Second Life]] | * [[Streaming Video in Second Life]] | ||
* [[Troubleshooting streaming video]] | |||
* [[How to Locate Sound Sources]] | |||
=== Troubleshooting === | === Troubleshooting === | ||
| Line 158: | Line 190: | ||
* [[I can't rez objects]] | * [[I can't rez objects]] | ||
* [[I put on hair, but I want to take it off! + Video Tutorial]] | * [[I put on hair, but I want to take it off! + Video Tutorial]] | ||
* [[I'm using a dual core processor and my view jitters, especially when moving or turning]] | * [[I'm using a dual core processor and my view jitters, especially when moving or turning]] | ||
* [[Solutions to Common Annoyances - Video Tutorial]] | * [[Solutions to Common Annoyances - Video Tutorial]] | ||
* [[Something happened and now I'm bouncing all over the world like it's a trampoline. What do I do now?]] | * [[Something happened and now I'm bouncing all over the world like it's a trampoline. What do I do now?]] | ||
* [[Something that's attached to me keeps animating me and producing errors. How do I make it stop?]] | * [[Something that's attached to me keeps animating me and producing errors. How do I make it stop?]] | ||
* [[Why does a black window with text inside it open when I start Second Life?]] | * [[Why does a black window with text inside it open when I start Second Life?]] | ||
* [[Why is there a window with some crazy colored bars getting in my way when I start Second Life?]] | * [[Why is there a window with some crazy colored bars getting in my way when I start Second Life?]] | ||
* [[How To Locate Particle Sources]] | * [[How To Locate Particle Sources]] | ||
* [[Why do textures sometimes look messed up? - Video Tutorial]] | |||
Combine these: | |||
* [[I see blue, green, or red triangles coming from objects inworld that I think shouldn't be there.]] | |||
* [[About the Update Indicators]] | * [[About the Update Indicators]] | ||
=== | === Operating system, hardware, and network === | ||
New category: | |||
[[:Category:Operating system, hardware, and network]]. | |||
* [[Second Life and multiple monitors]] | * [[Second Life and multiple monitors]] | ||
* [[Second Life says it needs to update, but when I launch the auto-update utility, it doesn't work.]] | * [[Second Life says it needs to update, but when I launch the auto-update utility, it doesn't work.]] | ||
* [[Configuring your firewall]] | |||
* [[False cache virus alerts]] | |||
* [[Windows 7 support]] | |||
* [[ | |||
* [[ | |||
* [[ | |||
==== Networking ==== | ==== Networking ==== | ||
| Line 198: | Line 220: | ||
* [[How do I configure my software firewall (such as Norton Internet Security, McAfee Personal Firewall, or ZoneAlarm)?]] | * [[How do I configure my software firewall (such as Norton Internet Security, McAfee Personal Firewall, or ZoneAlarm)?]] | ||
* [[Does Second Life support satellite Internet services?]] | * [[Does Second Life support satellite Internet services?]] | ||
* [[ | * [[Problems using a wireless network]] | ||
* [[Unusually restrictive firewalls block teleporting]] | * [[Unusually restrictive firewalls block teleporting]] | ||
* [[Is my firewall responsible for problems with Second Life?]] | * [[Is my firewall responsible for problems with Second Life?]] | ||
| Line 219: | Line 241: | ||
* [[I'm experiencing issues with Intel Extreme graphics]] | * [[I'm experiencing issues with Intel Extreme graphics]] | ||
* [[Second Life crashes on 3800 and 4800 series ATI cards when using ATI Catalyst 8.8]] | * [[Second Life crashes on 3800 and 4800 series ATI cards when using ATI Catalyst 8.8]] | ||
* [[Windows 7 support]] | |||
* [[I see Second Life in only 256 colors!]] (graphics card issue) | |||
===Performance=== | |||
* [[Guide to Improving Mac Performance]] | * [[Guide to Improving Mac Performance]] | ||
* [[Improving Region Performance]] | * [[Improving Region Performance]] | ||
| Line 229: | Line 253: | ||
* [[Reducing lag]] | * [[Reducing lag]] | ||
* [[What do I do if I experience poor performance on a dual-core computer?]] | * [[What do I do if I experience poor performance on a dual-core computer?]] | ||
=== Other technical topics === | |||
* [[Error messages]] | |||
* [[Command Line Options]] | |||
* [[Crash logs]] | |||
* [[Norton AntiVirus and the cache]] | |||
* [[How do I fully uninstall and reinstall Second Life?]] | |||
* [[Mono information for non-scripters]] | |||
* [[Mono information for scripters]] | |||
* [[Moving the cache]] | |||
* [[Installing Language Fonts]] | |||
* [[Issues using more than one computer]] | |||
=== Developer Info === | === Developer Info === | ||
| Line 244: | Line 280: | ||
Haven't found a good label for these yet. | Haven't found a good label for these yet. | ||
* [[How can I view more than 35 avatars at once?]] | * [[How can I view more than 35 avatars at once?]] | ||
| Line 250: | Line 285: | ||
* [[How can I find my avatar's UUID?]] | * [[How can I find my avatar's UUID?]] | ||
* [[Text chat macros - Video Tutorial]] | * [[Text chat macros - Video Tutorial]] | ||
* [[What is the Linden Prize?]] | * [[What is the Linden Prize?]] - '''Archived''' | ||
* [[Rolling restart]] | |||
* [[Information Resources]] | |||
[[Category:KB Migration to Community Platform]] | [[Category:KB Migration to Community Platform]] | ||
Latest revision as of 08:03, 8 November 2011
These are the labels defined so far in new community platform :
|
|
|
Candidates for new labels:
- Media, music, and sound - too specific?
- Troubleshooting - this doesn't seem terribly useful as a label. Some of this can go into Answers.
- Operating system, hardware, and network
- Performance
Existing labels
Abuse and griefing
- Someone is making a whole region run slowly
- Stopping notecard spam
- I got stuck in a box or a cage or something. How do I get out?
Account
This includes login issues.
- My account was cancelled and I'd like to reactivate it. What should I do?
- Changing your email address
- Login problems - This article transcludes all of the following:
- Login error: "Despite our best efforts, something has gone wrong..."
- When I log into Second Life, it gets to "Connecting to Region" and stops.
- When I log into Second Life, it gets to "Contacting User Server" and stops.
- When I log into Second Life, it gets to "Entering Login Queue" and stops.
- When I log into Second Life, it gets to "Preparing Inventory" and stops.
- When I log into Second Life, it gets to Precaching or Initializing World, then it crashes.
- When I log into Second Life, it returns an error saying "The system is logging you out right now. Your account will not be available until..."
- When I start Second Life, the crash logger comes up briefly, then it disappears. Second Life never loads. What do I do?
Avatar
- Avatar Impostors
- Fixing avatar appearance
- How do I attach a body part to my avatar?
- How do I attach and detach objects from my avatar?
- Resetting your avatar
- How to change your appearance - Video Tutorial
- Create a Custom Avatar (Video Tutorial Sequence)
Communication
Content Creation
- How do I make a donation box?
- How do I make a temporary object?
- Who is the creator of an object?
- Who is the owner of an object?
- Why are there prim limits on coalesced objects?
- How to get texture information - Video Tutorial
- How to make a flag that waves in wind - Video Tutorial
- How to make tiny prims - Video Tutorial
- How to set multiple permissions simultaneously - Video Tutorial
- Best practices for building an Orientation Island
- How to create a secure space for a classroom setting
- Rebaking textures
- Glow
- Bump Mapping
- Particle editing - Video Tutorial
- Why trees can't be linked
Controls
- How do I get the Local Chat tab in the Communicate window to reappear if I delete it accidentally?
- How do I make it brighter? It's so dark I can't see anything.
- How do I change the time of day to something like sundown? It's a little too bright.
- How do I make the clouds go away? I'm someplace very high up and they're getting the way of my lovely view.
- How do I turn off the dotted line coming out of my hand when I point at something?
- How to disable Linden dollar (L$) transaction notices
- How to fix a broken Search button
- How to move your camera further and better - Video Tutorial
- The words that used to come up to show me the price of something or more info about it have disappeared. How do I get it back?
- Three useful "Show" options in the Tools menu - Video Tutorial
- What do the numbers at the top of my viewer screen represent?
- Handy user interface tips and shortcuts - Video Tutorial
- Release Keys
Getting Started
- Getting started FAQ
- How do I download and install Second Life on a Mac?
- What is a bot?
- What is the Library
- Why do I look like a particle cloud
- What's a relog?
- I see someone wearing really cool clothes! Where, and how, can I get a great look like them?
- How can I use Second Life from a different computer?
- What does "SLT" stand for?
Groups
Inventory
- How to eliminate duplicate objects in your inventory
- How do I put things in an object's inventory?
- How do I sort my inventory
- How do I find things in my inventory?
- How to manage your inventory - Video Tutorial
- I can't find an item that used to be in my Library inventory
- Inventory management tips and more - Video Tutorial
- Missing Inventory: Inventory Window
- How to select everything you own on a parcel of land
Land
- Helpful Articles for New Landowners
- How to Get to the About Land Window
- I can't get into the land I own.
- Who is the owner of a region?
- How do I block direct teleports to my land?
- How many avatars can I have on my region at once without causing serious problems with lag?
- Default Private Region RAW Files
- Tips for Creating Heightfields and Details on Terrain RAW Files
- Beacons
- Navigating inside small spaces - Video Tutorial
- How high can I fly?
- How to use a SLurl Teleport Link - Video Tutorial
- How to use the Mini-Map - Video Tutorial
- I followed a SLurl link and it took me to the wrong place!
- How do I use the World Map?
- I'm lost. How can I tell where I am?
- What does "You are not allowed into the destination" mean?
- How do I hide all the little pictures on the map so I can see where I'm going? It's so cluttered!
- How do I Log in using the secondlife:// web protocol
- How can I find a combat region?
- How do I fly higher? I want to see what's on top of this building.
- How high can an object be to show up on the World Map?
- Troubleshooting teleporting
Reference
- Limits
- Graphics Preferences Layout
- Graphics preferences guide - Video Tutorial
- Shortcut keys
- Shortlinks
- What is a UUID?
- PC and Mac shortcut key differences
- Keyboard mapping
- How long is a Second Life day?
Social
New labels
Media, music, and sound
- How can I minimize background noise in voice chat?
- How to play streaming music in Second Life
- Overview of Music in Second Life
- Sound sliders explained - Video Tutorial
- Streaming Video in Second Life
- Troubleshooting streaming video
- How to Locate Sound Sources
Troubleshooting
This is kind of a catch-all.
- I'm using a dual core processor and my view jitters, especially when moving or turning
- Solutions to Common Annoyances - Video Tutorial
- Something happened and now I'm bouncing all over the world like it's a trampoline. What do I do now?
- Something that's attached to me keeps animating me and producing errors. How do I make it stop?
- Why does a black window with text inside it open when I start Second Life?
- Why is there a window with some crazy colored bars getting in my way when I start Second Life?
- How To Locate Particle Sources
- Why do textures sometimes look messed up? - Video Tutorial
Combine these:
- I see blue, green, or red triangles coming from objects inworld that I think shouldn't be there.
- About the Update Indicators
Operating system, hardware, and network
New category: Category:Operating system, hardware, and network.
- Second Life and multiple monitors
- Second Life says it needs to update, but when I launch the auto-update utility, it doesn't work.
Networking
- How do I check for packet loss (network lag)?
- How do I configure my software firewall (such as Norton Internet Security, McAfee Personal Firewall, or ZoneAlarm)?
- Does Second Life support satellite Internet services?
- Problems using a wireless network
- Unusually restrictive firewalls block teleporting
- Is my firewall responsible for problems with Second Life?
- I'm having problems with internet providers other than Cable or DSL
- Second Life IP addresses firewall configuration
- Configuring your corporate firewall to allow access to Second Life
- About content filters (mostly firewall related)
Hardware and OS issues
- My computer overheats with Second Life, what can I do?
- My graphics card is reported as a "GDI Generic". What do I do?
- NVIDIA drivers appear to be causing problems with the Second Life viewer
- Detailed info about Second Life-compatible systems
- Does Second Life run on Linux?
- Does Second Life run on Windows Vista?
- Under Windows Vista, my graphics card reports as a GDI Generic. Why is that?
- Second Life says my AGP card is running in PCI mode. Is this a problem?
- Does Second Life work on older versions of Mac OS X, such as OS X 10.2
- Does Second Life work with older versions of Windows, such as Windows 98, 98SE, Millenium Edition, or ME Computer?
- I'm experiencing issues with Intel Extreme graphics
- Second Life crashes on 3800 and 4800 series ATI cards when using ATI Catalyst 8.8
- Windows 7 support
- I see Second Life in only 256 colors! (graphics card issue)
Performance
- Guide to Improving Mac Performance
- Improving Region Performance
- How to check viewer performance from your end - Video Tutorial
- I know I have a fast Internet connection, but Second Life seems to download items slowly. How do I make things faster?
- Typical Frame Rate Performance by Graphics Card/GPU
- How can I make Second Life run faster?
- Reducing lag
- What do I do if I experience poor performance on a dual-core computer?
Other technical topics
- Error messages
- Command Line Options
- Crash logs
- Norton AntiVirus and the cache
- How do I fully uninstall and reinstall Second Life?
- Mono information for non-scripters
- Mono information for scripters
- Moving the cache
- Installing Language Fonts
- Issues using more than one computer
Developer Info
- How to become a member of the Solution Provider Program
- Solution Provider Program membership requirements and obligations
- Project management success tips (for solution providers)
Obsolete?
This is an incomplete list. Many other articles are probably obsolete as well.
- Useful Items in the Pie Menu - Video Tutorial - Assuming we're 2.x focussed.
- How do I use the pie menu that comes up when I right-click something- Assuming we're 2.x focussed.
Uncategorized
Haven't found a good label for these yet.