|
|
| (228 intermediate revisions by 7 users not shown) |
| Line 1: |
Line 1: |
| {{Help|Glossary=*}}__NOTOC__[[Image:Knowledge_Bear.jpg|thumb|200px|Knowledge Bear]] | | {{#vardefine:baseurl|http://community.secondlife.com}} |
| The Knowledge Base (KB) is [[Linden Lab]]'s official help resource and can be found at '''http://secondlife.com/kb'''.
| | {{multi-lang}}__NOTOC__ |
|
| |
|
| KB articles are written and maintained by the '''Documentation Team''', currently consisting of [[User:Jon_Linden|Jon]], [[User:Jeremy_Linden|Jeremy]], [[User:Kate Linden|Kate]], & [[User:Torley Linden|<font color="#ff0080">Torley Linden</font>]]. The team has its own [[Linden Bear]], ''Knowledge Bear'', who gives links to the KB and [http://secondlife.com/video]). We also have a '''[[Office_Hours#Documentation_Team|weekly office hour]]''' where you can chat with us about Second Life tips 'n' tricks.
| | These articles are from the old Knowledge Base and were not moved to the '''[http://community.secondlife.com/t5/English-Knowledge-Base/tkb-p/English_KB%40tkb Knowledge Base on the Community Platform]'''. In general, they address more advanced, specialized, obscure and technical content. |
|
| |
|
| [[Image:Doc_Team_office_hours.png|512px]]
| | {| cellpadding=5 width=100% |
| | |-- |
| | |valign=top| |
| | {{EKB Box|Avatar}} |
| | {{EKB Box|Inventory}} |
| | {{EKB Box|Land}} |
|
| |
|
| "''here''" refers to the '''[http://slurl.com/secondlife/Beaumont/26/165/34 "Doc dock" in Beaumont]'''.
| | |valign=top| |
|
| |
|
| | {{EKB Box|Media, music, and sound}} |
| | {{EKB Box|Troubleshooting}} |
| | {{EKB Box|Operating system, hardware, and network}} |
|
| |
|
| == Related resources ==
| |
| === Knowledge Base ===
| |
| *[https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4366 Knowledge Base FAQ]
| |
| *[https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=5402 How to link to a Knowledge Base article]
| |
| *[https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=5100 Submitting a Knowledge Base Suggestion]
| |
| *[https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3993 How to search the Knowledge Base]
| |
|
| |
|
| === Wiki articles === | | |valign=top| |
| *[[KB Article of the Week]]
| |
| *[[Solution Provider Support]]
| |
|
| |
|
| === Transcripts === | | {{EKB Box|Abuse and Griefing}} |
| *[[:Category:Documentation Office Hours|Documentation Team Office Hour Transcripts]]
| | {{EKB Box|Performance and stability}} |
| *[http://vteamblog.com/2008/10/16/qa-documentation-team-the-knowledge-base-transcript-101608-11am-pdt/ 2008-10-16 KB Q&A with the ''Documentation Team'']
| | |
| *[http://vteamblog.com/2008/03/24/qa-support-portal-with-maurice-linden/ 2008-03-24 KB Q&A with Maurice Linden]
| | |-- |
| | |valign=top| |
| | {{EKB Box|Content creation}} |
| | {{EKB Box|Scripting}} |
| | |
| | |valign=top| |
| | {{EKB Box|Reference}} |
| | {{EKB Box|Controls}} |
| | | |
| | |
| | |} |
| | |
| | [[Category:Old Knowledge Base]] |