Difference between revisions of "Old Knowledge Base"

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{{Help|Glossary=*}}__NOTOC__[[Image:Knowledge_Bear.jpg|thumb|200px|Knowledge Bear]]
{{#vardefine:baseurl|http://community.secondlife.com}}
The Knowledge Base (KB) is [[Linden Lab]]'s official help resource and can be found at '''http://secondlife.com/kb'''.
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KB articles are written and maintained by the '''Documentation Team''', currently consisting of '''[[User:Jon_Linden|Jon]], {{User2|Jeremy_Linden|Jeremy}}, [[User:Kate Linden|Kate]], & [[User:Torley Linden|<font color="#ff0080">Torley Linden</font>]]'''. The team has its own [[Linden Bear]], ''Knowledge Bear'', who gives links to the KB and [http://secondlife.com/video Video Tutorials].
These articles are from the old Knowledge Base and were not moved to the '''[http://community.secondlife.com/t5/English-Knowledge-Base/tkb-p/English_KB%40tkb Knowledge Base on the Community Platform]'''. In general, they address  more advanced, specialized, obscure and technical content.


They also have a '''[[Office_Hours#Documentation_Team|weekly office hour]]''' where you can chat them us about Second Life tips & tricks:
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<div align="center">[[Image:Doc_Team_office_hours.png|512px]]</div>
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"''here''" refers to the '''[http://slurl.com/secondlife/Beaumont/26/165/34 "Doc dock" in Beaumont]'''. Furthermore, there is an inworld group keeping you up to date with announcements and assorted happenings around Second Life documentation. Join the [http://world.secondlife.com/group/0ac01e67-a57c-15b0-4d9e-2827b59be40b Second Life Documentation] group.
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== Related resources ==
=== Knowledge Base ===
*[https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4366 Knowledge Base FAQ]
*[https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=5402 How to link to a Knowledge Base article]
*[https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=5100 Submitting a Knowledge Base Suggestion]
*[https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3993 How to search the Knowledge Base]


=== Wiki articles ===
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*[[KB Article of the Week]]
*[[Solution Provider Support]]


=== Transcripts ===
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*[[:Category:Documentation Office Hours|Documentation Team Office Hour Transcripts]]
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*[http://vteamblog.com/2008/10/16/qa-documentation-team-the-knowledge-base-transcript-101608-11am-pdt/ 2008-10-16 KB Q&A with the Documentation Team]
 
*[http://vteamblog.com/2008/03/24/qa-support-portal-with-maurice-linden/ 2008-03-24 KB Q&A with Maurice Linden]
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[[Category:Old Knowledge Base]]

Latest revision as of 15:56, 13 February 2012