Difference between revisions of "Old Knowledge Base"

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{{Help|Glossary=*}}
{{#vardefine:baseurl|http://community.secondlife.com}}
{{Postit|Paparazzi? Send your pictures of us to the '''[http://www.flickr.com/groups/docteam/ Doc Team Flickr group]'''!}} __NOTOC__[[Image:Knowledge_Bear.jpg|thumb|200px|Knowledge Bear]][[Image:TNT_Bear.jpg|thumb|200px|TNT Bear]]
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The Knowledge Base (KB) is [[Linden Lab]]'s official help resource and can be found at <font size="4">'''[http://secondlife.com/kb secondlife.com/kb]'''</font>.


KB articles are magically created by the '''Documentation Team''', currently consisting of '''[[User:Jon_Linden|Jon]], {{User2|Jeremy_Linden|Jeremy}}, [[User:Kate Linden|Kate]], & [[User:Torley Linden|<font color="#ff0080">Torley Linden</font>]]'''. The team has two [[Linden Bear|Linden Bears]], pictured on the right.
These articles are from the old Knowledge Base and were not moved to the '''[http://community.secondlife.com/t5/English-Knowledge-Base/tkb-p/English_KB%40tkb Knowledge Base on the Community Platform]'''. In general, they address  more advanced, specialized, obscure and technical content.


We're also the lovely folks behind <font size="4">'''[http://bit.ly/sltnt Second Life Tips & Tricks]'''</font> (TNT, like dynamite!), which is exactly what it sounds like. While we can't answer ''all'' questions, we reply regularly to comments, and focus on the freshest posts.
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{{EKB Box|Avatar}}
{{EKB Box|Inventory}}
{{EKB Box|Land}}


== Meet Doc Team! ==
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[[Image:Doc office hour 2009-01-14.jpg|512px]]
* We have a '''[[Office_Hours#Documentation_Team|weekly office hour]]''' where you can chat with us about Second Life tips & tricks at our '''[http://slurl.com/secondlife/Beaumont/26/165/34 "Doc dock" in Beaumont]'''. We may bring up specific topics of interest to discuss. If you missed a session, [[:Category:Documentation Office Hours|see our Office Hour transcripts]].
* '''[[:Category:Lindens_using_Twitter|Follow us on Twitter!]]'''


== See also ==
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=== Knowledge Base ===
{{EKB Box|Troubleshooting}}
(These will need to be updated pending the success of '''[[KB2Wiki]]'''.)
{{EKB Box|Operating system, hardware, and network}}


* [http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4366 Knowledge Base FAQ]
* [http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=5402 How to link to a Knowledge Base article]
* [http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=5100 Submitting a Knowledge Base Suggestion]
* [http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3993 How to search the Knowledge Base]


=== Historical info ===
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* '''[[KB Article of the Week]]'''
 
* 2008-10-16 - '''[http://vteamblog.com/2008/10/16/qa-documentation-team-the-knowledge-base-transcript-101608-11am-pdt/ KB Q&A with the Documentation Team]'''
{{EKB Box|Abuse and Griefing}}
* 2008-03-24 - '''[http://vteamblog.com/2008/03/24/qa-support-portal-with-maurice-linden/ KB Q&A with Maurice Linden]'''
{{EKB Box|Performance and stability}}
 
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[[Category:Old Knowledge Base]]

Latest revision as of 14:56, 13 February 2012