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| {{:Linden_Lab_Official:Template:Multi-lang}}
| | #REDIRECT [[Third Party Viewer Directory]] |
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| === Why can't I log in? ===
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| You cannot log in because the viewer you are using can no longer access Second Life. You will need to download a new viewer to be able to log in.
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| === How can I log in successfully? ===
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| To log in, please [http://secondlife.com/support/downloads/ visit this page to download a new viewer] that can be used to access Second Life.
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| ===I was able to log in before with the viewer I'm using. Why can't I now? ===
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| If you're using a viewer provided by Linden Lab, [http://secondlife.com/support/downloads/ please make sure you have downloaded the most recent version].
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| If you are using a third-party viewer (a viewer that has been released by a party other than Linden Lab), please make sure you are using the most recent version, and that the viewer complies with our [http://secondlife.com/corporate/tpv.php Policy on Third-Party Viewers].
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| === What is the Policy on Third-Party Viewers? ===
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| The [http://secondlife.com/corporate/tpv.php Policy on Third-Party Viewers]is our policy that governs access by third-party viewers to Second Life and our technical platform that supports Second Life. For more information, see [http://wiki.secondlife.com/wiki/Linden_Lab_Official:Third_Party_Policy_and_Viewer_Directory_FAQ our FAQ here].
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| === Where can I find a viewer that complies with Linden Lab's policies? ===
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| Both the official Second Life viewer and our Snowglobe open source viewer release [http://secondlife.com/support/downloads/ can be found here].
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| You may also browse the [http://viewerdirectory.secondlife.com/ Viewer Directory] for a list of third-party viewers whose developers have self-certified that they comply with the [http://secondlife.com/corporate/tpv.php Policy on Third-Party Viewers].
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