User:TraductoresAnonimos Alter/Sandbox

* Bienvenido/a al Sandbox de TraductoresAnonimos Alter. Esta página sólo la usamos para pruebas, no tiene nada importante.
* Welcome to the Sandbox of TraductoresAnonimos Alter. We use this page only for testing, it has nothing important.

Original en inglés: http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109

Login failure
Fallo al conectarse

Here are some of the top causes of login failure for Second Life. If you are having trouble logging in, review these causes and solutions to help identify your problem and choose an appropriate solution.

Estas son algunas de las causas principales de los fallos al conectarse a Second Life. Si estás teniendo problemas para conectarte, revisa lo que aquí se dice: te ayudará a identificar tu problema y a elegir la solución adecuada.

Linden Lab may have temporarily restricted all Resident logins
Quizá Linden Lab ha restringido, temporalmente, el que los Resdientes se conecten

Linden Lab occasionally restricts access to Second Life when its servers experience severe technical difficulties or require major maintenance. These outages affect all Residents, and are not limited to your computer or account. You can check the status of the Second Life Grid at http://status.secondlifegrid.net to find out whether access to Second Life has been temporarily disabled.

Ocasionalmente, Linden Lab impide la conexión a Second Life cuando sus servidores tienen algún problema técnico grave o necesitan un mantenimiento importante. Estos cortes afectan a todos los residentes, y no son sólo cosa de tu ordenador o tu cuenta. Puedes comprobar el estado del Grid de Second Life en http://status.secondlifegrid.net para saber si se ha deshabilitado temporalmente el acceso a Second Life.

Wrong password
Contraseña errónea

Incorrect passwords are a very common cause of login failure. Passwords are case-sensitive, so remember to check your caps lock if you know you entered your password correctly. If you have forgotten your password, follow the instructions in I forgot my password. What should I do? to retrieve it. If you remember your password, but would like to change it, you may do so from your dashboard on the Second Life website, under Change Password.

Una causa muy frecuente en los fallos de conexión es la de escribir mal la contraseña. Las contraseñas distinguen mayúsculas de minúsculas, por tanto, revisa tu tecla de bloqueo de mayúsculas si sabes que has escrito bien tu contraseña. En el caso de que olvides tu contraseña, para recuperarla sigue las instrucciones de I forgot my password. What should I do? (Olvidé mi contraseña, ¿qué debo de hacer?). Si recuerdas tu contraseña pero quieres cambiarla, puedes hacerlo desde tu panel de control en el sitio web de Second Life, en Cambiar la contraseña.

Account disabled due to delinquency

If you do not pay your tier or private Region fees in a timely fashion, your account and your alternate accounts may be disabled for delinquency. For more details on our delinquency policy, see: Linden Lab Official:Delinquency Policy.

Account on hold due to disciplinary action

When we find that a Resident has broken our terms of service, community standards, or other policies, we may place that Resident's account on hold as a disciplinary measure. When we place an account on hold in this way, we send an email to the account holder at the address provided for that account. To make sure you receive these emails, you should add "secondlife.com" and "lindenlab.com" to your email client's trusted senders list to prevent them from getting marked as spam or junk mail.

The system is logging you out

Sometimes, usually after a recent logout or crash, Second Life may mistakenly think you are still logged in. When you try to log in again, your previous session must be logged out before you can get back into Second Life. If you receive a login failure message stating that "The system is logging you out...", try waiting a few minutes before logging in again. If you continue to receive this message, you may be a victim of "stuck presence", which can be fixed by restarting the Region in which your avatar is stuck.

Residents with Premium or Concierge level accounts may request a Region restart via live chat, ticket submission, or phone support. Basic accounts do not have access to avatar-level support at this time.

General remedies

If you're not sure why you cannot log in, try the following general procedure:

Double-check your username and password. If you continue to receive an error, try logging into the Second Life website. If you are unable to log into the website, the problem is likely to be your username or password; follow the "Forgot your login information?" instructions on the website to reset your password. Change your login location to a different Region. See Changing your login location for more information on how to do this. Restart your computer, modem, and router. When restarting, make sure to leave them powered off for at least 10 seconds before restarting. This step can often fix routing issues and other connection-related problems. If you are still unable to login, Premium and Concierge Residents may contact customer support via live chat, support cases (tickets), or by telephone.

NOTA DE LOS TRADUCTORES: en uno de los "comments" al original inglés, está el método que descubrió Mariglod para el "The system is logging you out". Probablemente deberíamos traducirlo y añadirlo nosotros como comentario de este artículo cuando esté publicado.