Difference between revisions of "Linden Lab Official:What is Extended Support?"
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Linden Lab offers Extended Support at no additional charge to Concierge Residents and Solution Providers with monthly full island maintenance fees of $5000 and over. Those who qualify will be automatically added to Extended Support. In addition to existing Concierge benefits, Extended Support membership includes: | |||
* Accelerated ticket response -- 24 hour response and average 48 hour | * Accelerated ticket response -- 24 hour response and average 48 hour resolution for most issues | ||
* Discounted island (Private Region) rental | * Discounted island (Private Region) rental | ||
As always, you can contact us in | As always, you can contact us in cases or Live Chat from the [http://secondlife.com/support/ Support Portal]. | ||
[[Category:Ticket Types and Support Services]] | [[Category:Ticket Types and Support Services]] | ||
Revision as of 15:50, 1 June 2011
Linden Lab offers Extended Support at no additional charge to Concierge Residents and Solution Providers with monthly full island maintenance fees of $5000 and over. Those who qualify will be automatically added to Extended Support. In addition to existing Concierge benefits, Extended Support membership includes:
- Accelerated ticket response -- 24 hour response and average 48 hour resolution for most issues
- Discounted island (Private Region) rental
As always, you can contact us in cases or Live Chat from the Support Portal.