Difference between revisions of "Troubleshooting teleporting"
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This article contains tips for people experiencing problems with teleporting. | This article contains tips for people experiencing problems with teleporting. | ||
==Maturity Settings== | ==Maturity Settings== | ||
It is possible the land you are trying to access has a maturity rating other than the rating set in your own Preferences. See the Knowledge Base article [[Linden Lab Official:Setting your maturity preferences|Setting your maturity preferences]] for details on how to change your preferred maturity setting. If you are unable to change the maturity rating in your Preferences to a similar rating set on the land you are trying to access, please read [[Linden Lab Official:How to become verified as an adult|How to become verified as an Adult]] for information about account verification, and [[Linden Lab Official:Maturity ratings: an overview|Maturity ratings: an overview]] for general information. It is necessary to have the latest Viewer 1.23 or higher to access Adult settings. [http://secondlife.com/support/downloads.php Download the latest Viewer.] | |||
It is possible the land you are trying to access has a maturity rating other than the rating set in your own Preferences. See the Knowledge Base article [[Linden Lab Official:Setting your maturity preferences|Setting your maturity preferences]] for details on how to change your preferred maturity setting. If you are unable to change the maturity rating in your Preferences to a similar rating set on the land you are trying to access, please read [[Linden Lab Official:How to become verified as an adult|How to become verified as an Adult]] for information about account verification, and [[Linden Lab Official:Maturity ratings: an overview|Maturity ratings: an overview]] for general information. It is necessary to have the latest Viewer 1.23 or higher to access Adult settings. Download the latest Viewer. | |||
{{KBhint| | {{KBhint| | ||
'''Tip:'''If you are not sure of the Region maturity rating for the land you are trying to access, open the World Map by clicking the Map button on your Viewer task bar. Search for the Region. Hold your cursor over the Region on the map to see the maturity rating. | '''Tip:'''If you are not sure of the Region maturity rating for the land you are trying to access, open the World Map by clicking the Map button on your Viewer task bar. Search for the Region. Hold your cursor over the Region on the map to see the maturity rating. | ||
}} | }} | ||
==Take Off Attachments== | ==Take Off Attachments== | ||
An attachment you're wearing might be preventing you from teleporting successfully. | An attachment you're wearing might be preventing you from teleporting successfully. | ||
# Right-click your avatar. | # Right-click your avatar. | ||
| Line 26: | Line 17: | ||
# Select '''Detach All'''. | # Select '''Detach All'''. | ||
# Try to teleport to your destination. | # Try to teleport to your destination. | ||
==Teleport to Mainland== | ==Teleport to Mainland== | ||
Sometimes, it can help to try teleporting to your intended spot from a different destination. | Sometimes, it can help to try teleporting to your intended spot from a different destination. | ||
# Click '''Map'''. | # Click '''Map'''. | ||
| Line 40: | Line 28: | ||
# Click '''Teleport'''. | # Click '''Teleport'''. | ||
# After you arrive at Pooley, try to teleport to your destination. | # After you arrive at Pooley, try to teleport to your destination. | ||
[[Image:kbsd_MapWin_PooleyHL.png]] | [[Image:kbsd_MapWin_PooleyHL.png]] | ||
==Fly Up, then Teleport== | ==Fly Up, then Teleport== | ||
Your current location may be preventing you from teleporting successfully. | Your current location may be preventing you from teleporting successfully. | ||
# Fly to an altitude of 200 meters. | # Fly to an altitude of 200 meters. | ||
# Try to teleport to your destination. | # Try to teleport to your destination. | ||
==Unusually restrictive firewalls block teleporting== | ==Unusually restrictive firewalls block teleporting== | ||
'''If your firewall is blocking outbound TCP port 12043, then teleporting, viewing the World Map, crossing regions, and related activities won't work.'''[[Unusually restrictive firewalls block teleporting|See this article for more details]]. | '''If your firewall is blocking outbound TCP port 12043, then teleporting, viewing the World Map, crossing regions, and related activities won't work.'''[[Unusually restrictive firewalls block teleporting|See this article for more details]]. | ||
==Turn Down Maximum Bandwidth== | ==Turn Down Maximum Bandwidth== | ||
Bandwidth settings might be responsible for an unsuccessful teleport. | Bandwidth settings might be responsible for an unsuccessful teleport. | ||
# Select '''Edit > Preferences'''. | # Select '''Edit > Preferences'''. | ||
| Line 71: | Line 50: | ||
# Turn down your '''Maximum Bandwidth''' setting. If your '''Maximum Bandwidth''' is '''1500''' kbps, try setting it to '''500''' kbps. | # Turn down your '''Maximum Bandwidth''' setting. If your '''Maximum Bandwidth''' is '''1500''' kbps, try setting it to '''500''' kbps. | ||
# Try to teleport to your destination. | # Try to teleport to your destination. | ||
[[Image:kbsd_PreferencesWin_NetworkTab_top_MaxBandHL.png]] | [[Image:kbsd_PreferencesWin_NetworkTab_top_MaxBandHL.png]] | ||
==Show Start Location on Login Screen== | ==Show Start Location on Login Screen== | ||
You could try setting up Second Life such that you'll appear at your destination on your next login. | You could try setting up Second Life such that you'll appear at your destination on your next login. | ||
* Select '''Edit > Preferences'''. | * Select '''Edit > Preferences'''. | ||
Revision as of 20:25, 5 October 2009
This article contains tips for people experiencing problems with teleporting.
Maturity Settings
It is possible the land you are trying to access has a maturity rating other than the rating set in your own Preferences. See the Knowledge Base article Setting your maturity preferences for details on how to change your preferred maturity setting. If you are unable to change the maturity rating in your Preferences to a similar rating set on the land you are trying to access, please read How to become verified as an Adult for information about account verification, and Maturity ratings: an overview for general information. It is necessary to have the latest Viewer 1.23 or higher to access Adult settings. Download the latest Viewer.
 |
Tip:
Tip:If you are not sure of the Region maturity rating for the land you are trying to access, open the World Map by clicking the Map button on your Viewer task bar. Search for the Region. Hold your cursor over the Region on the map to see the maturity rating. |
Take Off Attachments
An attachment you're wearing might be preventing you from teleporting successfully.
- Right-click your avatar.
- Select Take Off from the pie menu.
- Select Detach All.
- Try to teleport to your destination.
Teleport to Mainland
Sometimes, it can help to try teleporting to your intended spot from a different destination.
- Click Map.
- Type in "Pooley".
- Click Search.
- Select Pooley from the list.
- Click Teleport.
- After you arrive at Pooley, try to teleport to your destination.
Fly Up, then Teleport
Your current location may be preventing you from teleporting successfully.
- Fly to an altitude of 200 meters.
- Try to teleport to your destination.
Unusually restrictive firewalls block teleporting
If your firewall is blocking outbound TCP port 12043, then teleporting, viewing the World Map, crossing regions, and related activities won't work.See this article for more details.
Turn Down Maximum Bandwidth
Bandwidth settings might be responsible for an unsuccessful teleport.
- Select Edit > Preferences.
- Click the Network tab.
- Turn down your Maximum Bandwidth setting. If your Maximum Bandwidth is 1500 kbps, try setting it to 500 kbps.
- Try to teleport to your destination.
Show Start Location on Login Screen
You could try setting up Second Life such that you'll appear at your destination on your next login.
- Select Edit > Preferences.
- Click the General tab.
- Select the Show Start Location on Login Screen option.
- Exit Second Life.
- Before you click Log In, type in the name of your destination region. For example: Pooley
Show Start Location on Login Screen needs to be on.
Type in the name of your destination region or "Pooley".
