Basic Questions and Answers for Volunteer Candidates

• This page will be a collaborative effort from Second Life Mentors to possibly help raise the bar on acceptance in the Second Life Volunteer Program. If enough input is gathered here this may become a good basic FAQ resource also.

Second Life Mentors: Please add basic questions and answers that you think a resident should already know, prior to acceptance into Second Life Volunteers.

Questions and Answers

• You are a member of a group. How do you leave that group?
• How do you use group chat?
• How do you edit your appearance? Also how can you completely change outfits at once?
• How do you find an Event in SL?
• How do you "rebake" or solve other "ruthing" or appearance problems?
• What is lag?
• Where can you set your "home" location in SL?
• When a "griefer" attacks, do you:
  • (a) run screaming and yelling and shooting?
  • (b) round up people and explain how to deal with it?
  • (c) IM Torley Linden to see if he has a tutorial video on it?
  • (d) what's a griefer?
  • (e) calmly file an AR and get on with your day.
• Given the location name "SLVEC" alone, what tools might you use to find it?
• How do you search for the items you are wearing currently?
• What is a HUD?
• Where have you helped people before?
• What is the difference between a prim and an object?
• What SL or RL skills do you feel you can bring to the Mentor/Volunteer group?
• How do you disable particles?
• What is a Linden?
• What is "orbiting" and when is it OK to orbit people?
• How do you find help and answers in Second Life?
• WHY do you want to be a Mentor/Volunteer?
• What is a SLURL and how do you create one?
• Do you need to do anything if you see a child avatar on the grid?
• Do you know and understand the Big Six - Community Standards??
• Have you carefully read the TOS?
• Do you know the function and possibilities of F1?
• How can you fly higher than 250 metres?
• Clicking the danceball to stop dancing didn't work - how else can you stop any / all animations?
• How do you upgrade your account from basic to premium?
• What is the difference between No Copy and No Transfer on an item?
• Where can you do Orientation tutorials once you have left your first Orientation Island?
• If you have a basic account, can you own land? can you rent it?
• How do you clear your cache?
• What are Picks? How can you view another resident's picks and why would you want to?
• If you see something cool, how can you look to see who made it? Why would you want to?
• What is the Knowledge Base and where is it?
• What is the SL Wiki and where is it?
• What are the SL Forums and where are they?
• What are ten awesome things to do in SL that don't require money?
• What can a newbie do to educate themselves about cool places to see and reputable merchants to shop with? (ie, checking picks and searching for blogs)
• How can a newbie protect themselves from scams? (ie, don't say YES when an object asks for access to your lindens, beware of BIAB, etc.)
• Where can a resident go to take classes in SL, and how can they find them in events?
• What would you do if you felt another resident was harassing you?
• Do you know how to file an AR?
• What is JIRA?
• What is the difference between Mainland and Private Islands?
• Where do you go to get up to the minute information about grid outages, current known issues and other important things? (blog)
• If you look at your friendslist you see four toggable icons for each friend. What do they do?
• How can you send an IM to more than one friend?
• What's the easiest way to protect yourself against objects being thrown or shot at you?
• What does CTRL-ALT-V do?
• How do you change your clothing without getting naked?
• If a URL is being said in public chat in the main window, how do you click on it to launch the web browser?
• Why some Residents look like animal characters, teddy bears or robots?
• How do you add a picture to your in-world profile?