Difference between revisions of "Linden Lab Official:Linden Home/FAQ"

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{{Linden Home Top FAQ}}
{{Linden Home Top FAQ}}
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===Top Frequently Asked Questions===
'''Why are there limited theme selections or Linden Home showing as offline?'''
If all the homes within a theme are taken, the theme is removed from the theme selection list on the registration page. Select a home from an available theme, or follow our [http://twitter.com/secondlife Second Life tweets] for notification of new home arrivals.
If all homes are taken from all themes, Linden Homes will be offline until more Linden Homes are added.
'''How do I get a Linden Home?'''
Linden Home qualifications and registration process is outlined in our [[Linden_Lab_Official:Linden_Home|Linden Home]] help article.
'''How do I set my Linden Home to my group?'''
During your Linden Home registration you will provide a name for your Linden Home parcel. This is the parcel name that shows in your [[The_About_Land_window|About Land]] information. Your name will also show as owner of the parcel. Linden Home parcels cannot be deeded to group. You can '''Set''' your parcel to group:
#Right-click on your Linden Home land.
#Select '''About Land'''
#Click the '''General''' tab.
#Click the '''Set''' button.
#Select the group you want set on your Linden Home parcel.
#Click OK.
'''Can I have adult content inside my Linden Home?'''
Follow the [[Linden_Lab_Official:Maturity_ratings:_an_overview|maturity rating]] guidelines for regions in the Second Life virtual world.


==Linden Home==
==Linden Home==

Revision as of 14:54, 25 February 2010

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Linden Home Top FAQs

Why are there limited theme selections or Linden Home registration showing as offline?

If all the homes within a theme are taken, the theme is removed from the theme selection list on the registration page. Select a home from an available theme, or follow our Second Life tweets for notification of new home arrivals.

If all homes are taken from all themes, Linden Homes will be offline until more Linden Homes are added.

How do I get a Linden Home?

Linden Home qualifications and registration process is outlined in our Linden Home help article.

How do I set my Linden Home to my group?

During your Linden Home registration you will provide a name for your Linden Home parcel. This is the parcel name that shows in your About Land information. Your name will also show as owner of the parcel. Linden Home parcels cannot be deeded to group. You can Set your parcel to group:

  1. Right-click on your Linden Home land.
  2. Select About Land
  3. Click the General tab.
  4. Click the Set button.
  5. Select the group you want set on your Linden Home parcel.
  6. Click OK.

What's the difference between setting land to a group and deeding land to a group?

When setting a parcel of land that you own to a group, you remain the parcel owner and can limit parcel access and options to members of that group. For example, the About Land > Options tab, Build settings can be set to Group and turned off for Everyone.

Deeding land to a group transfers ownership of the parcel of land to the group. The group must have tier contributions for the m2 of the parcel from one or more group members. Group members who are assigned to Roles with Parcel Management abilities can use their assigned abilities on the land parcel. See: How does group-owned land work.

  • Linden Home parcels cannot be deeded to a group.


Can I have adult content inside my Linden Home?

Follow the maturity rating guidelines for regions in the Second Life virtual world.

Some of the images next to the list of accessories in the Accessory Control section of my web Linden Home Control Panel are not loaded. How do I fix this to see my current settings?

This is a known issue. During your initial use of the Linden Home Control Panel, images that show your current settings in the Accessory Controls may not yet be loaded. Select a setting then click Apply. The image will load.

When I click the control for interior railings textures, the exterior railings textures change. Is this a bug?

Yes. With homes that include railings, the Railings (interior) and Railings (exterior) have swapped text. The interior option sets the exterior textures and vice-versa.

Linden Home

How does Linden Home differ from other mainland?

One of the perks of a Premium account is 512m2 land allocation free from additional tier fees. This means you can own 512m2 of land without paying monthly land use fees to Linden Lab.

When using tier outside of Linden Home on the mainland, it's necessary for you to purchase your own land, because available tier is the potential to own land, not the land itself. However, one question we've received repeatedly over time is "Where is my free land with my Premium account?".

We've been listening! The Linden Home project is designed to provide you with land and home access using your free tier allocation. Register for your Linden Home and get started living in a themed community!

Do I have to purchase my Linden Home parcel or home?

No. Linden Home parcels and themed homes are provided to Residents with 512m2 available land allocation. Each Premium account is provided with 512m2 free tier that can be used for a Linden Home.

What's the difference between "tier" and "land"?

See this.

Now that I have my Linden Home, what's next?

Congratulations on your new Linden Home. There are a few steps you may want to take to ensure a pleasurable experience in your themed community.

  • Set your Home location
    • Select World > Set Home to Here to set your new Linden Home as your home location.
    • You can always return home by using World > Teleport Home.
  • Create a Landmark
    • While standing at your Linden Home, use World > Create Landmark Here. It appears in the Landmarks folder of your inventory, which you can share with others or use for your own convenience.
  • Decorate!
    • Personalize your Linden Home with your existing inventory items or go shopping for new items. Each Linden Home includes 117 prims for your decorating needs!
  • Invite your friends to your new home!
    • Create a SLurl and share it with your friends.
    • Click the Snapshot button on the toolbar (at the bottom of the Second Life Viewer) to take a snapshot of your new home.
    • In the Snapshot Preview window, send the snapshot to your friends outside of Second Life using the Send via email option. Your email will include your image and a SLurl to visit you inworld.
  • Get to know your neighbors!
    • Linden Home is a community-themed environment. Each of your neighbors selected the same theme during registration. You already have something in common! Wave to your neighbors and make new friends.
    • Visit a Linden Home Infohub and expand your neighborhood by meeting others who share your theme interest. Share decorating tips!
KBtip2.png Tip: Remember to follow the Guidelines and suggested Etiquette tips.

Where can I shop for items to decorate my Linden Home?

Decorate your home by shopping on the Xstreet virtual marketplace website or from inworld using the Search window.

Customization and collaboration

Can I modify my Linden Home themed house?

Linden Homes can't be modified. The option to customize home textures may be coming soon.

But you can certainly decorate your Linden Home with furniture and other objects, which is a great way to make your home unique.

Can parts of my house, like the fireplace, be removed?

No, the Linden Home is provided without the option of removing individual components.

Can my house be rotated or moved on its parcel?

Unfortunately home positions are permanent and they can't be rotated or moved. If you require terraforming outside of your parcel in order to use the front entryway:

  1. Go to the Support Portal.
  2. Click New Ticket Submission.
  3. From the dropdown menus, choose:
    1. Ticket Type: Land and Region Issues
    2. Region Request: Contact the Linden Dept of Public Works
  4. Fill in the rest of the required information.
  5. Click Finish to submit your ticket.

Can I move my house to another parcel?

No, your house must remain on its 512m2 parcel as part of the special Linden Home package.

If you want both a Linden Home and more land for your Premium account, you can upgrade on the Land Use Fees page.

Can my partner or friends help decorate my home?

Yes! Linden Home parcels work just like any other parcel of land in that regard; who can rez objects on your land depends on the About Land settings. Learn more about how to adjust your About Land settings for your Linden Home.

My group has 512m2 available tier. Can I get Linden Home land for my group?

Linden Home land can't be group-owned. But if your personal Resident account is eligible for Linden Home land, you can set the land to a group to collaborate with other group members.

Land Use Fees

Does having a Linden Home use all my tier?

It depends:

  • If you have exactly 512m2 of available tier, which is likely if you're have a new Premium account or just upgraded to one (or a similar situation), yes.
  • If you have more than 512m2 of available tier, no.
  • If you have less than 512m2 of available tier, you must increase your tier, or otherwise make more tier available.

How do I know if I have 512m2 tier available for Linden Home?

  • Inworld
    1. From the menus on the top of the Viewer window, choose World > My Land.
  • Website
    1. Go to the Your Account page.
    2. On the left, click Land Manager, then click Land Use Fees.

Do I have to use my Premium account tier towards Linden Home?

No. Linden Home is an additional land option for use with 512m2 available tier. You can also use your tier towards other mainland or contribute to group tier allocations.

Also, if you abandon your Linden Home, you can buy other mainland to use your 512m2 tier with. We've made it flexible for you.

I don't have 512m2 tier available and would like to register for Linden Home. Can I tier up?

Yes! If you'd like to register for a Linden Home yet you don't have enough tier available, move up to the next tier level. Go to the Land Use Fees page in Your Account.

I've decided to purchase a private region. Will my Linden Home automatically be removed from my account?

In such a situation, this likely means you're upgrading from a Premium account to a Concierge account, but since Concierge accounts don't need mainland tier to own a private region — they're separate systems — you can downgrade mainland tier on the Land Use Fees page.

When you're ready to move on from your Linden Home:

  1. Choose World > About Land and click the General tab.
  2. Click Abandon Land. After confirming, the land is removed from your account.

Can I sell my Linden Home?

Linden Home land cannot be terraformed, sold, deeded to group, joined, or divided. Please review the inworld covenant for restrictions unique to Linden Homes.

Land and Home Guidelines

I read the Linden Home Guidelines during registration. Is there additional information available about use of Linden Homes?

The Linden Home covenant is available inworld. While on your parcel, go to World > Region/Estate and click on the Covenant tab.

Linden Home is also governed by our Terms of Service (TOS) and Community Standards (CS).

Registration

Can I register for more than one Linden Home?

There's a limit of one Linden Home registration per Premium account.

The house theme I wanted is gone! What do I do?

Please be patient if the house theme you want is sold out — we're going to keep adding more, so if you really want that kind, check back soon.

I didn't receive my confirmation email. What should I do?

If you didn't receive your email confirmation, be sure to check your email application's spam folder.

It's also possible there could've been an error in the email process, and your Linden Home is ready and waiting for you. If your Linden Home is ready, a landmark is sent to you inworld. If there appears to be such a problem, head to the Support Portal and submit a ticket. Identify whether the email did not go through and your home is actually available, or whether there was a problem with the registration process overall.

Can I make a request to select a specific region or parcel?

The Linden Home registration process offers theme, home type, and home naming options. Once you submit your registration, your selected home is immediately generated on the next available parcel within your selected theme. We don't offer specific parcel requests.

I have my Linden Home yet would prefer a different theme. Can I change my selection?

Yes!

  1. Choose World > About Land and click the General tab.
  2. Click Abandon Land. After confirming, the land is removed from your account.

That's it! You can register for another Linden Home.

KBwarning.png Warning: Please use this reasonably: if you abandon and choose a new Linden Home five times in 24 hours, you're temporarily blocked from choosing another. You'll need to wait after 24 hours have elapsed to register again.

Other topics

I volunteer in Second Life to help new Residents. Can I go to the Linden Home Infohubs and offer my help?

Sure thing! Linden Home is open to the public, so come on over and help.

I've enjoyed my experience at Linden Home, and now want to expand my land ownership. How do I move?

Beyond Linden Home should you wish to "spread your wings", there are a couple other land options:

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