Inventory Letters and Recovery Steps

See also:

• Introduction
• Recovery Steps

The "Generic" Inventory Letter

What types of loss does this cover?

Inworld

• Object(s) get deleted
• Invisible textures make object(s) appear to be invisible
• Object(s) deeded to group, taken by group member
• Object(s) taken by friend with modify rights
• Object(s) lost by mistake while editing
• Object(s) placed into another object(s)
• Worn attachment dropped, not detached
• Object left out, sends resident IM to inform of location
• Resident forgets where they rezzed object inworld
• Object(s) lost underground/water
• Object(s) covered by other object(s)
• Object(s) accidentally dropped onto another avatar/profile window
• Purchased item(s) fail to arrive, resident paid vendor, inventory offer never presented

Inventory > Inworld

• Object(s) dragged from inventory, never rez
• Object(s) lost after attempting to rez where rez objects not allowed
• Object(s) accidentally placed into another object

What are the steps to recovery?

• Clearing Second Life's cache
• Region issues
• Did the objects vanish after being returned?
• Inventory Filters
• Use the Mini-Map to locate your objects
• Select Only My Objects
• Locate items lost underground
• Invisible objects
• Beacons
• Request a replacement
• Inventory offers declined while in Busy Mode
• Is a friend allowed to modify your objects?
• Land owned by a Resident
• Land deeded to a group
• Shared or deeded to group
• Private Regions
• Autoreturn
• Decrease in available prims
• Inventory never received
• Loss of objects as the result of a Region crash
• Inventory accidentally placed into an object
• Items accidentally given to another avatar

The "Missing From Database" Inventory Letter

What types of loss does this cover?

Database

• Database: "Missing From Database" error

What are the steps to recovery?

• Clearing Second Life's cache
• Region issues

The "Inventory > Inventory" Inventory Letter

What types of loss does this cover?

Inworld

• Purchased item(s) fail to arrive in inventory after resident clicks Accept

Inventory > Inventory

• Inventory offer, resident offline
• Inventory offer, resident in busy mode
• Inventory offer, both resident offline, but neither can locate items
• Inventory offer, resident accidentally declines

What are the steps to recovery?

• Clearing Second Life's cache
• Region issue
• Did the objects vanish after being returned?
• Inventory Filters
• Use the Mini-Map to locate your objects
• Select Only My Objects
• Locate items lost underground
• Invisible objects
• Beacons
• Request a replacement
• Inventory offers declined while in Busy Mode
• Is a friend allowed to modify your objects?
• Land owned by a Resident
• Land deeded to a group
• Shared or deeded to group
• Private Regions
• Autoreturn
• Decrease in available prims
• Inventory never received
• Loss of objects as the result of a Region crash
• Inventory accidentally placed into an object
• Items accidentally given to another avatar
• Connectivity problems
• Temporary inventory loss
• How many items are in your inventory?

The "Lost As A Result Of A Region Crash" Inventory Letter

What types of loss does this cover?

Inworld

• Object(s) missing after region rollback due to crash

What are the steps to recovery?

• Clearing Second Life's cache
• Region issues
• Loss of objects as the result of a Region crash

The "Inventory List Fails To Load" Inventory Letter

What types of loss does this cover?

Outworld

• Inventory list fails to load, issues with grid/region/computer/Internet connection
• Inventory list fails to load, Transform > Fix Inv Folders needed

What are the steps to recovery?

• Clearing Second Life's cache
• Region issues
• Connectivity problems
• Temporary inventory loss
• How many items are in your inventory?

The "Coalesce Feature" Inventory Letter

What types of loss does this cover?

Inworld

• Objects returned in mass, Coalesce feature kicks in
• Editing terrain sends offworld object(s) back to inventory
• Resident/Group Member/Estate Owner return object(s)
• Object(s) returned due to autoreturn
• Parcel divided in half, one half changes ownership, parcel returns prims it is unable to support
• Estate Manager click "Return All" button

What are the steps to recovery?

• Clearing Second Life's cache
• Region issues
• Did the objects vanish after being returned?
• Inventory Filters
• Request a replacement
• Is a friend allowed to modify your objects?
• Land owned by a Resident
• Land deeded to a group
• Shared or deeded to group
• Private Regions
• Autoreturn
• Decrease in available prims

Needs documentation

Inworld

• Worn attachment is inside avatar mesh

Complete list of steps to recovery

• Clearing Second Life's cache
• Region issues
• Did the objects vanish after being returned?
• Inventory Filters
• Use the Mini-Map to locate your objects
• Select Only My Objects
• Locate items lost underground
• Invisible objects
• Beacons
• Request a replacement
• Inventory offers declined while in Busy Mode
• Is a friend allowed to modify your objects?
• Land owned by a Resident
• Land deeded to a group
• Shared or deeded to group
• Private Regions
• Autoreturn
• Decrease in available prims
• Inventory never received
• Loss of objects as the result of a Region crash
• Inventory accidentally placed into an object
• Items accidentally given to another avatar
• Connectivity problems
• Temporary inventory loss
• How many items are in your inventory?