Difference between revisions of "My avatar is all black!"

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If your avatar is suddenly and unexpectedly turned all black, here are some steps you can attempt in order to try to restore your normal color:
If your avatar is suddenly and unexpectedly turned all black, here are some steps you can attempt in order to try to restore your normal color:


* Go to '''Preferences > Graphics > Custom''' and make sure the '''Hardware Skinning''' box is unchecked.
* Go to '''Preferences > Graphics > Custom''' and make sure the '''Hardware Skinning''' box is unchecked.
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* ** Go to '''Advanced > Character > Rebake Textures'''
* ** Go to '''Advanced > Character > Rebake Textures'''
** If you do not have an '''Advanced''' menu, you can activate it by pressing '''Ctrl+Alt+D'''. See [[How do I open the Advanced menu (Formerly known as the Client menu.)|this article]] for more details on opening the '''Advanced''' menu.
** If you do not have an '''Advanced''' menu, you can activate it by pressing '''Ctrl+Alt+D'''. See [[How do I open the Advanced menu (Formerly known as the Client menu.)|this article]] for more details on opening the '''Advanced''' menu.
**
* If you are using an ATI video card, you may need to reset your Catalyst drivers. For information on how to use your Catalyst software, please visit [http://ati.amd.com/products/catalyst/index.html ATI's website].
* If you are using an ATI video card, you may need to reset your Catalyst drivers. For information on how to use your Catalyst software, please visit ATI's website.
[[Category:Avatar]]
[[Category:Avatar]]
[[Category:Inworld Issues]]
[[Category:Inworld Issues]]

Revision as of 15:10, 6 October 2009

If your avatar is suddenly and unexpectedly turned all black, here are some steps you can attempt in order to try to restore your normal color:

  • Go to Preferences > Graphics > Custom and make sure the Hardware Skinning box is unchecked.
  • If you are using Second Life on a secondary monitor, move it to your primary monitor, log out, and log back in. You may need to "rebake" your avatar's textures:
  • ** Go to Advanced > Character > Rebake Textures
    • If you do not have an Advanced menu, you can activate it by pressing Ctrl+Alt+D. See this article for more details on opening the Advanced menu.
  • If you are using an ATI video card, you may need to reset your Catalyst drivers. For information on how to use your Catalyst software, please visit ATI's website.