TestingTesting

1. Communication Skill Set
   1. When you mentor, are you
   1. Often working on other problems
   2. Dealing with real life issues
   3. Working with the people in front of you
   4. Answering other SL questions from help groups
   2. At a community gateway or help island, what would be appropriate dress?
   1. Barely-there clothing
   2. Formal-wear
   3. Jeans and a t-shirt
   4. Nothing at all; after all, sex sells
   3. What would be appropriate clothing at a welcome area?
   1. Barely-there clothing
   2. Formal-wear
   3. Jeans and a t-shirt
   4. Nothing at all; after all, sex sells
   4. How do you want people to feel about you when you are mentoring?
   1. They should feel scared of me
   2. They should feel that I am in charge
   3. They should feel that I am their friend
   4. They should feel neutral toward me
   5. Know the terms of service and community standards
   5. What is the name of the exchange where Lindens are traded for dollars, and vice versa?
   1. Linden Bank
   2. Bank of Second Life
   3. The Lindex Exchange
   4. http://www.secondlife.com/currency
   6. Who is responsible for service outages?
   1. Linden Lab
   2. Linden Lab's internet provider
   3. Second Life Mentors
   4. Region owners
   7. Under what conditions can service outages be scheduled?
   1. When a region owner wants it done
   2. When a Second Life server crashes
   3. When the Internet Provider needs it done for performance reasons
   4. When an update or fix is ready to be deployed
   8. What is the minimum age to be in Second Life?
   1. 18
   2. 13
   3. 14
   4. 12
   9. What is the minimum age to be on the Adult grid?
   1. 21
   2. 18
   3. 17 as long as they're within a couple months of their 18th birthday
   4. 13
   10. Is it possible to transfer an account to a third party?
   1. Yes
   2. No
   11. What are the conditions for transferring an account?
   1. I write Linden Lab a letter explaining what I want and Linden Lab will transfer it
   2. I have to put it in my Will and then send the Will to Linden Lab, then they will transfer it
   3. Accounts cannot be transferred under any conditions
   4. I have to put it in my Will and when I die the Will and supporting documentation have to be sent to Linden Lab, who has final say on whether the account will be transferred
   12. Who owns the account you use to access Second Life?
   1. You do
   2. You and your partner
   3. You and your wife
   4. Linden Lab
   13. What two documents are required reading when creating a Second Life account?
   1. http://blogs.secondlife.com
   2. http://secondlife.com/corporate/tos.php
   3. https://blogs.secondlife.com/community/features/blog/2009/06/01/adult-content-changes-in-summary
   4. http://secondlife.com/corporate/cs.php
   14. What are new residents interested in primarily?
   1. Money
   2. Clothing
   3. Information
   4. Friends
   5. Sex
   6. Jobs
   15. How do new residents try to get those things?
   1. Steal from others
   2. Beg money from people
   3. Ask
   4. Buy from a freebie area
   5. (a) and (c)
   6. (a) and (b)
   7. All of the above
   16. Who enforces Linden Lab policy?
   1. Second Life Mentors
   2. Region owners
   3. Estate Managers
   4. Linden Lab
   5. The Governance Team
   17. What is the definition of an abuse-reportable situation?
   1. Someone is annoying you by asking for too much help
   2. Someone is wearing a "Click me for free L$" sign
   3. Someone is being unbearably happy
   4. Someone is chat spamming despite warnings
   5. (a) and (c)
   6. (b) or (d)
   18. What is your role as a mentor?
   1. Assist residents
   2. Be friends with residents
   3. Police behavior of residents
   4. Act as a traffic director to get them somewhere else in SL where they can have fun
   19. Depictions of sexual activity or showing genitalia belong in a Mature region:
   1. Yes
   2. No
   20. People should not expect to see swearing in a Mature regions:
   1. Yes
   2. No
   21. Bad language is allowed in PG regions:
   1. Yes
   2. No
   22. Sex acts happening outside are allowed in Adult regions:
   1. Yes
   2. No
   23. What is KBAotW
   1. Knowledge Base Abuse report of the Week
   2. Knowledge Base Article of the Week
   24. What is MotD
   1. Mentor of the Day
   2. Message of the Day
   3. Map of the Day
   25. Which of the below are resources for information about Second Life?
   1. http://wiki.secondlife.com
   2. http://www.google.com
   3. http://secondlife.com/support
   4. http://jira.secondlife.com
   5. Your colleagues
   6. http://www.google.com
   26. What steps do you take to communicate clearly with someone from a culture other than your own?
   1. Read their questions carefully and answer them
   2. Get someone who speaks their language
   3. Use a translator and hope it works well enough that you can understand them
   4. Try to make them laugh at your jokes to relax them
   5. None of the above
   6. Describing things accurately: techniques for describing procedures
   27. Which of these descriptions is correct?
   1. To edit an object, drag the item to the ground, then edit it
   2. To edit an object, first rez it, then edit it
   3. To edit an object, go to an area where you can bring things out of your inventory, left-click and drag the object onto the ground, then right-click the object and select Edit
   4. To edit an object, left-click and drag the object onto the ground, then edit it
   28. How many people can you help at one time?
   1. I have a queue system, there is no limit to how many I can help at one time
   2. Two or three
   3. Five, one in front of me and four in IM
   4. One
   29. What steps would you take in dealing with a new resident asking for sex in a welcome area?
   1. Explain to them the rules of welcome areas and if they do not respond, file an abuse report
   2. Send an abuse report, explain the issue, and let the Lindens figure it out
   3. Get their attention, explain the rules of welcome areas, chat with them a bit to see what they need, get them the information they want; if they still do not pay attention or if you cannot get their attention, then file an abuse report
   4. Tell them to stop and if they do not, then send an abuse report
   30. Why do you file an abuse report?
   1. The resident is bugging me
   2. The resident is ignoring the rules no matter how many times they have been warned
   3. The resident is particle- or object-spamming the area
   4. What the resident is doing is negatively affecting my enjoyment of Second Life
   5. Whenever any rule is broken
   31. When do you file an abuse report?
   1. Something happening to you or around you is wrong
   2. Whenever you see something that violates the SL terms of service
   3. Whenever you see something that violates the SL community standards
   4. Whenever you see something that violates the SL Welcome Area Guidelines
   5. Whenever you see something that violates the local parcel owner's rules
   6. Whenever you see something that violates the SL terms of service, community standards, Welcome Area guidelines, or the local parcel owner's rules
   7. Whenever you see something that violates the SL terms of service, community standards, Welcome Area guidelines, the local parcel owner's rules, or the region owner's rules
   8. Whenever you see something that violates the SL terms of service, community standards, or Welcome Area guidelines
   32. What are ways to avoid being griefed (check all that apply)?
   1. Sit on something
   2. Mute the griefer
   3. Reduce particle effects
   4. Ban the person from your parcel/region
   33. What are the possible ramifications of filing an abuse report?
   1. Anything from warning to IP address ban
   2. Linden Lab Customer Service decides the appropriate punishment
   34. Is there a benefit to announcing who you are and why you are there?
   1. Yes
   2. No
   35. What is an appropriate way to announce who you are and why you are there (check all that apply)?
   1. Say your name and your title
   2. No need to say my name, on-screen chat says who I am
   3. Say your name and your job description
   4. Say hello and tell them why you are there in friendly terms
   5. Say your name, rank, and serial number

   
   

2. Technical Skillset
   1. How can you walk?
      1. Use the arrow keys
      2. Use the movement controls
      3. Have someone else right-click on you and select Come to Me
      4. Double-click on the ground
      5. Right-click on someone and select Go To
      6. Have someone open your profile and select Send Teleport Request
      7. Right-click on an object and select Go To
      8. Use the ASDW keys
   2. How can you run?
   1. Press Ctrl-R then use any movement control
   2. Press Ctrl-Alt-R then use any movement control
   3. Go to the Edit menu and select Always Run
   4. Go to the Edit menu and select Change Speed
   3. How do you Hover/Fly?
   1. Using the ASDW sequence, press H for Hover
   2. Usign the ASDW sequence, press F for Fly
   3. Press Ctrl-H
   4. Press the Ctrl-Home key
   5. Press the Home key
   6. Press the Page Up key until you start flying
   4. How do you land?
   1. Using the ASDW sequence, press H for Hover
   2. Usign the ASDW sequence, press F for Fly
   3. Press Ctrl-H
   4. Press the Ctrl-Home key
   5. Press the Home key
   6. Press the Page Down key until you land
   5. Finding people on your region/parcel
   1. Walk around and find them
   2. Use the camera controls and cam the region
   3. Click the Mini-Map button
   6. Finding your way through a crowd
   1. Just walk towards the target; people will understand if you run them over, it is common
   2. Use the Mini-Map to avoid the other residents
   3. Wait for all the residents to appear on-screen, then carefully walk around them
   7. Figuring out whether people are higher or lower than you
   1. Fly up and down until you find out who is above and below you
   2. Look at the Mini-Map; the green "^" indicates they are below you and the "v" indicates they are above you
   3. Look at the Mini-Map; the green "^" indicates they are above you and the "v" indicates they are below you
   8. What can you do with the Map?
   1. Search for telehubs
   2. Search for residents
   3. Search for land for sale
   4. Search for events rated by maturity
   5. Search for online friends
   6. Get the SLURL for where you are
   7. Look for regions
   8. Teleport places
   9. All of the above
   9. What can you do with Search?
   1. Teleport places
   2. Shop
   3. Find people
   4. Find classes
   5. Find anything
   10. How do you get landmarks?
   1. Someone gives you one
   2. You create one via the World menu
   3. It comes in a box
   4. You get them when you go somewhere
   5. All of the above
   11. Is there a limit to how many things can be in an inventory?
   1. Yes
   2. No
   12. What kinds of things can be in an inventory? (check all that apply)
   1. Socks
   2. Shoes
   3. Prims
   4. Avatars
   5. Skins
   6. Hair
   7. Teeth
   13. How many inventory windows can be open at one time?
   1. 1
   2. 2
   3. 3
   4. 4
   5. As many as I want
   14. What kinds of clothing can you have? (choose only one)
   1. Pants
   2. Shoes
   3. Socks
   4. You name it
   5. Underwear
   6. Bra
   7. Skirt
   8. Boots
   15. What three ways are there of wearing something?
   1. Drag and drop
   2. Right-click and attach to a custom point
   3. Drag and drop onto a particular attachment point
   4. Right-click and wear
   5. Right-click and attach to a HUD location
   6. Drag and drop onto a HUD location
   16. How do you create an outfit?
   1. Create a folder, drop some clothes into it, call it an outfit
   2. Go into appearance mode, create an outfit, give it a name, save it
   3. Go into appearance mode, create an outfit, give it a name, check all the appropriate boxes, save it
   17. Which of the following are ways you can wear an outfit?
   1. Go to the Edit menu, select Clothing, and choose an outfit
   2. Go to the Inventory, find the outfit, right-click on it, and wear
   3. Drag all the items onto the ground and put them on one at a time
   4. Go to your Inventory, find items you want to wear, and right-click and wear each of them individually
   5. Go to the Inventory, find the outfit, and drag and drop it onto your avatar
   18. How do you sort the inventory by date
   1. Click the Edit menu and select "Sort inventory by date"
   2. Open the Inventory and select the File menu, then "Sort inventory by date"
   3. Open the Inventory and select the Sort menu, then select Date
   19. Money: what is it?
   1. A derivative of the US dollar
   2. In-world currency of Second Life
   20. Is it necessary?
       1. Yes
       2. No
   21. How much can I have?
       1. As much as there is
       2. No more than 10,000,000 Linden
       3. No more than 1,000,000,000 Linden
       4. As much as I can get
   22. How do I get it?
   1. Money trees
   2. Purchase them with a credit card
   3. Gifts
   4. Paying jobs
   5. Theft
   6. Given to you via a Linden Grant
   7. Stipend from a premium account
   8. Get them from Linden Lab once I put payment info in my account
   9. Put in a ticket to Linden Lab for as much as you need
   23. How do you buy without money?
   1. Purchase it with in-world credit and ask the seller to credit you
   2. Only purchase free items
   3. Take the item
   4. Get someone to purchase it for you
   5. Purchasing with money
   6. Left-click and buy
   7. Right-click and buy
   8. Use a gift card
   24. What methods are there to chat with nearby people?
   1. Use the public chat window
   2. Use the local chat window
   3. Use an IM window
   4. Trade notecards
   25. How many people can be on the friends list?
   1. Less than 10,000
   2. Less than 1,000
   3. No limit
   26. How do you chat privately with someone?
   1. Bring them at least 20 meters away from anyone else
   2. Chat with them via IM
   3. Trade notecards
   4. Email them
   27. How do you have a conference chat?
   1. Create a group and add people to the group
   2. Teleport everyone to a single location and talk with them there
   3. Chat with one person, then go to the Tools menu and select Chat — Additional Resident until you have added them all
   4. Go to the Friends list, left-click on the first person, then hold down the CTRL key and select as many more people as you want to talk with, then click the IM button
   28. How do you find a group?
   1. Ask your friends for recommendations
   2. Use Search—Groups
   3. Use Search—All
   4. See what groups are available at different locations
   29. How do you add a group?
   1. Get a friend to add you
   2. Click the Join button
   3. Go where there is a group add mechanism
   30. How do you participate in group chat?
   1. Have someone invite you to the group chat
   2. Go to your Groups list, select, the group, and click the IM/Call button
   3. Click the IM Received button when someone chats in the group
   31. How do you right-click on something with a Macintosh?
   1. CTRL-click
   2. SH-CMD-click
   3. CMD-click
   32. What is the equivalent of a Alt-CTRL-Left click on a PC?
   1. CMD-OPT-click
   2. SH-OPT-click
   33. How do you switch the language of the SL viewer?
   1. Choose the correct language when you install
   2. Go to the Edit—Language Settings menu selection
   3. Edit Preferences in the Communication tab
   4. Edit Preferences on the General tab