Useful Information for Mental Mentors

Free Mystitool

http://slurl.com/secondlife/Avendale/211/248/22
A useful HUD, full of useful tools that will asist you when mentoring. Remember, Movelock is your friend.

The Mentors TAO

http://www.youtube.com/watch?v=l9ggsWBG5YA

How To Use the New Search

http://www.youtube.com/watch?v=fBRTSCG4gOg

Need Freebies to Hand Out

http://slurl.com/secondlife/SL%20Volunteer%20Island/240/156/22

Orientation Islands Work Around

You may have noticed that you cannot build or unpack anything on Orientation Islands.
(there is one spot on each OI where u can unpack items, ask a senior mentor to show you where it is)
So, How do you give new residents clothes?
The solution or workaround is simple.

Create two folders in your inventory. One called Male Newb, the other Female Newb
Drag male clothes, skin, shape, eyes etc into the male folder
Repeat the process, using female items, for the female folder
If new residents require clothes, or you wish to give them clothes at Orientation Islands, drag the appropriate folder from your inventory and drop the whole folder on the target.

Typing Animation Over-ride

Press Control + Alt + D, to bring up the Client
Click on Client
Scroll down to Debug Setting
A dialogue box appears
Select PlayTypingAnim
Change From TRUE To FALSE>

Auto Login

Press Control + Alt + D, to bring up the Client
Click on Client
Scroll down to Debug Setting
A dialogue box appears
Select Autologin from the diaglogue box, and change from FALSE to TRUE

Keyboard Shortcuts

User Interface

Ctrl-F Search (previously called Find, hence the shortcut key F)
Ctrl-G Gestures
Ctrl-H Chat History
Ctrl-I Inventory
Ctrl-L Link (selected objects in edit)
Ctrl-M World Map
Ctrl-P Preferences
Ctrl-Q Quit the Second Life viewer
Ctrl-R Run Mode (toggle switch)
Ctrl-T Instant Message open/close
Ctrl-W close current Window (or IM tab page )
Ctrl-Shift-W close all Windows
Ctrl-U Upload Image
Ctrl-Z Undo (once while in edit - chat window off)

Edit

Ctrl-1 Focus
Ctrl-2 Move
Ctrl-3 Edit
Ctrl-4 Create
Ctrl-5 Land

Camera Controls

Zoom Camera

To zoom in and out, and to rotate the camera around an object or avatar, hold down the Alt key and left-click-hold on the object or avatar, then move the mouse up and down to zoom, and left and right to rotate around in a circle.

Orbit Camera

To orbit around an object or avatar in all directions, hold down Ctrl+Alt and left-click-hold on the object or avatar and move the mouse.

Pan Camera

Hold down Ctrl+Alt+Shift and left-click-hold on an object or avatar, and move the mouse. This will move the camera directly horizontal and vertical, no rotation.

Script Editor

Ctrl-F Find/Replace dialog

Client

Ctrl-Alt-C disable Camera Contraints (Client->Disable Camera Contstraints)
Ctrl-Alt-D Open/Close Debug menu (some systems require Ctrl-Shift-Alt-D)
Ctrl-Alt-M Mouse Moves Sun (requires Debug menu on)
Ctrl-Alt-R Rebake Textures (Client->Character->Rebake Textures)
Ctrl-Alt-T Highlight Transparent
Ctrl-Alt-1 Hide/Show UI
Ctrl-Alt-6 All Fog Off (Fog is SL default...no fog must be reset every log in)
Ctrl-Alt-A Toggle Animate Textures On/Off
Ctrl-Shift-A Start/Stop Movie to Disk
Ctrl-Shift-L Unlink (selected objects in edit)
Ctrl-Shift-M MiniMap
Ctrl-Shift-N Force Sunset
Ctrl-Shift-S Snapshots
Ctrl-Shift-1 Sim Stats (you will need to turn off or move the minimap to view the full stats page)
Ctrl-Shift-3 Texture Console (to view textures on a particular object right click and go into edit and then press ALT 3, the textures for all sides of that object will be highlighted in yellow)

So You Think You Are Being Stalked in SL

First and foremost, follow the TOS and Community Standards tha apply to ALL SL residents.
Steps you can take to make it harder for a would be or known stalker

Hide the Groups that you belong to.
Remove all the personal Pic from your profile.
Remove personal information from your profile.
If you know the name of the alleged stalker, ban him from your lands.
Vary your login times to SL.
Set up preferences so that you run logs for chat and IM's.

If you have identified a person as a potential or alleged stalker, confront them and ask them to stop

If they fail to heed your request, Abuse Report them. Use the Help menue, Bumps, Pushes and Hits, to determine if the person intentionally bumps or pushes you. If you own a Mystitool, activate the collisions element.

When u file an AR ensure that u include all the details, but stick to facts, dont manufacture evidence to suit the situation.

Stalking would come under Harrassment, Assault if pushes and bumps intentionally delivered, or other.

Dont retaliate, reason that puts you in a position where the alleged stalker can AR you.

This url will take you to additional information on the wiki https://wiki.secondlife.com/wiki/Stalkers

Saving Your In-world Textures To Your PC

First of all the testures that you wish to save to the hard drive of your PC, MUST BE FULL PERMS.

Open the picture you wish to save.
Select File on the top toolbar.
Select Save As.

Where Are You?

People panic, fact of life. I did when I was new to SL, now it is water off a ducks back.If you get into trouble, or need field support, we need to know where you are. So take a deep breath, dont panic and react in a calm manner. Its pointless saying in chat "HELP ME IM IN TROUBLE" and leave it at that, because a lot of mentors will try and contact you via IM and you will be swamped, thus adding to the panic. If you are in touble and need help, and you cannot TP a person in to your location, for what ever reason, activate the main map, press the "Copy SLURL to Clipboard" button. close the map. Go to either the Second Life Mentor chat, or Mental Mentors chat, and paste the SLURL into the chat panel, add the situation you are in. This allows mentors to know where you are and get to you, as soon as possible.

SL Hoaxes

From time to time, hoaxes are spread across the SL community. Mentors do not respond to hoaxes, nor do we pass them on, reason being, each time you do, you are adding fuel to the fire. What you do in your own groups is up to you, what you do in Mental Mentors, is totally different, and what you do in the SL Mentor chat group, is governed by the group chat guidelines.

Language Translations

American English

Hold a sec, I am trying to find someone for you who speaks (target's chosen language)...

Brazil Portugese

Espere um momento, estou chamando alguém que fale português do Brasil.

Chinese

请稍等, 我正在帮您找会中文的朋友来帮忙.

Dutch

Wacht heel even, ik probeer iemand voor je te vinden die Nederlands spreekt.

German

Einen Moment bitte, ich rufe eben jemanden für Dich, der deutsch spricht.

French

Merci de patienter quelques instants. Je recherche quelqu'un pour toi qui parle le français.

Italian

Attenda un momento, sto cercando qualcuno che parla l'italiano.

Japanese

いま、日本語がわかる人を探しています。少しお待ちください。

Russian

Одну минутку, я ищу кого-нибудь кто говорит по русски

MAC Hints and Tips

First off, forget Ctrl-Clicking in Second Life! Cmd-Click (Apple-Click) is how it's done here, and note that the Mac Option key is equal to a PC Alt key. If you have a two button mouse you'll find SL a lot easier!

To find a Mac user group, click the Find button then the Groups tab. Type in Mac and hit Search. You can join the group from that window. Other Mac users will be happy to help you out.

Based on experience, it seems the lowest Mac configuration that is acceptable for Second Life is a Powerbook G4/iBook G4 1GHZ with 768MB RAM and a 64MB Video card. Under this configuration and similar configurations the following settings are advisable in Preferences:

Display Tab

Performance Options: uncheck all settings except Shiny Objects.
Avatar Rendering: Select Normal.
Terrain Detail: this is variable, but the Some setting is acceptable.
Gamma: Don't worry about this, your Mac controls it. Only useful for full-screen mode,which is inadvisable on a Mac.
Display Resolution: Check Run in a window. Don't worry about the settings after that.

Options Tab

Performance Options: Check AGP if it's not grayed. If it's not able to be checked your Mac's video card does not support AGP, which greatly accelerates video. Obviously you want this checked!
Texture Cache Size: This depends on how much total RAM you have. If you have 768MB or more you should use the Large option. Keep in mind that running other applications at the same time as Second Life can reduce the amount of available RAM.
Video Card Memory: Max this out! It only goes up to the total amount of VRAM you have.
Object Detail: Move the slider to the middle.
Tree Detail: Move the slider to the middle.
Avatar Detail: Max it out if you can, but anything at the middle or above is good.
Avatar Vertex Program: This option can cause some problems on some Macs. If you check it and see weirdness (defined as your avatar staying gray, turning bright white or otherwise improperly rendering) for more than a minute, turn off this setting.
Show Avatar in Mouselook: Not necessary, it just shows your avatar's hands etc when in Mouselook mode.
Draw Distance: In general, 64 meters is good for busy locations. If you want to take a picture of a beautiful scene you can up it much higher. For low traffic areas, 96 is good.
Fog Distance: This feature fades out things that are on the threshold of your draw distance. 1.5 to 2.5 is good for this option. if you have your draw distance down at 64 meters set the fog to 1.3.
Drop Draw Distance if FPS: In the event that your FPS (frames per second, or how fast SL can draw the screen) drops below this number, your draw distance will drop dramatically. Setting this to 0 disables the feature, 3-5 is a good option.
Bumpiness Draw Distance: With enabling Shiny Objects comes Bump Mapping, or making objects and/or avatars appear to have raised and recessed areas. Setting this to 5 - 10 is good.
Max Particle Count: Depending on you Mac you can increase or decrease this. 2048 is a good option.
Outfit Composite Limit: This has to do with texture complexity for an avatar's clothing. 4 is a good option.

Thanks to Aurora Jacks for the Note Card

Running Multiple Cleints On a Mac

here is how u do it on a mac
utilities then terminal and type

//Applications/Second\ Life.app/Contents/MacOS/Second\ Life -multiple

Inventory Loss

We all know that this happens from time to time. If you realize that you have missing inventory, follow the steps below as soon as possible.

If you do not yet have it installed, install the latest Beta Client.

http://secondlife.com/community/preview.php

Login to the Beta Grid and find a quiet place where no one will annoy you while you are trying to solve a problem.

DO NOT REZ ANYTHING WHILE ON THE BETA GRID. GO INTO BUSY MODE IMMEDIATELY. DO NOT ACCEPT ITEMS, DO NOT DELETE ITEMS, DO NOT PASS OR RENAME ITEMS.

Open your inventory, type in a search term and allow your inventory to populate.
Got your goods back? Brilliant! Quit the Beta client, login to the Main Grid and do the same thing. Once you have retrieved your items on the Main Grid and your inventory has fully populated, logout and cache that stuff.
Log back into the Main Grid, recheck inventory, smile a lot, and be happy.

This technique has been proven to work more than half the time so it may save your hide. Please bear in mind that you should only expect positive results if you attempt this workaround as soon as possible upon discovery of your missing items. I am not guaranteeing that you will be able to recover your items but having at least a chance at doing so is much better than no chance at all. I hope this helps some of the residents that fall victim to this issue.

https://wiki.secondlife.com/wiki/Inventory_Recovery_Steps Thanks to Kitty Tandino for supplying the Information

To Other Mental Mentor Pages

Mental Mentors

redirect Mental_Mentors

SL Land Guide

redirect Mental_Mentors_Page_3

Useful Wiki Links

redirect Mental_Mentors_Page_4

Useful Linden Lab Information

redirect Mental_Mentors_Page_5

Useful Webpages

redirect Mental_Mentors_Page_6

Mental Mentors Page 2