Linden Lab Official:What is Extended Support?

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Linden Lab offers Extended Support at no additional charge to Concierge Residents and Solution Providers with monthly full island maintenance fees of $5000 and over. Those who qualify will be automatically added to Extended Support. In addition to existing Concierge benefits, Extended Support membership includes:

• Accelerated ticket response -- 24 hour response and average 48 hour resolution for most issues
• Discounted island (Private Region) rental

As always, you can contact us in cases or Live Chat from the Support Portal.