Login problems

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add versioning

Login halts

When you login, the Second Life Viewer goes through a number of steps; you may be able to troubleshoot your issue based on the last step performed successfully.

Connecting to region

When I log into Second Life, it gets to "Connecting to Region" and stops.

Connecting to user server

When I log into Second Life, it gets to "Contacting User Server" and stops.

Entering login queue

When I log into Second Life, it gets to "Entering Login Queue" and stops.

Preparing inventory

When I log into Second Life, it gets to "Preparing Inventory" and stops.

Precaching or Initializing World

When I log into Second Life, it gets to Precaching or Initializing World, then it crashes.

Error messages

Despite our best efforts, something has gone wrong...

When I log into Second Life, I receive an error message that says "Despite our best efforts, something has gone wrong..." and tells me to submit a log file to Support.

The system is logging you out right now

When I log into Second Life, it returns an error saying "The system is logging you out right now. Your account will not be available until..."

Crash logger appears

When I start Second Life, the crash logger comes up briefly, then it disappears. Second Life never loads. What do I do?