Custom name requests

At this time, Custom Names is a manually processed project. We hope to automate and expand availability in the future, as we know that your identity in Second Life is important. Some aspects of your Second Life identity may better be managed by our identity verification project in the future.

Here is information about the program and the information we require to create the name for you.

Custom Last Names Requirements

• Upon creation of this Custom Name, the account given will be billed $1,000. On the anniversary date, you will be billed $500 to renew the account.
• You must have billing information, or enough funds to cover the $1,000 fee, in the account you specify as the requestor, or it will become delinquent. We cannot create custom names for accounts that do not have funds available.
• Last names must clearly be an organizational or corporate name, and distinguished from personal last names (Surnames). For example, Smith is not acceptable, but SmithCorp, SmithInc, Smith_Products, SmithConstruction, and SPC are. Names that are clearly composite (SecondLife) or made up (Agilent) will be considered.
• Last names must have at least 2 characters; all characters in a name must be alphanumeric; no punctuation may be included. The name will be created with capital letters you designate in your request, so please carefully review upper/lower case!
• To create accounts with the Custom Last Name, you must use the Registration API. You may create as many additional accounts as you need (the initial limit is 200 per day, but you can request a higher limit). You may want to review the RegistrationAPI documentation before you submit a Custom Name request to be sure that you have the capabilities to use it to create additional accounts.
• Content cannot be transferred to this account by Linden Lab.

Please Note:

• All custom name requests are received and processed by concierge staff.
• It may take up to 4 weeks to create the last name and account, although we are usually able to do this within 2 weeks. You will be notified if the name is approved, and again when it is created and your account billed.

• Please specify as requestor the name you want to use to manage creation of accounts using the Registration API.
• Linden Lab cannot provide invoices for custom names; your credit card billing statement is proof of payment.

Custom Last Name Form. Please complete the requested information and submit a support ticket, Ticket Type Region Issues>Other, summary to include "custom name".

• Requested Last Name
• RL name of requestor
• SL name of requestor
• Email of requestor
• Date requested by