Linden Lab Official:Delinquency policy

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Revision as of 19:14, 5 October 2009 by Yoz Linden (talk | contribs) (1 revision)
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This article is part of the Extended Second Life Knowledge Base that includes advanced and specialized information. This information was originally provided by Linden Lab, but is not actively maintained nor guaranteed to be accurate. Linden Lab does not certify nor assume any responsibility for this information.

See the official Second Life Knowledge Base for the most current information.

Linden Lab's delinquency policy is spelled out in various areas of the Terms of Service (ToS) and Knowledge Base. Links to the relevant ToS topics and Knowledge Base articles are below. The delinquency policy is as follows:


  • If you owe a balance for more than seven continuous days, your primary and alt accounts will be placed in delinquency status. This status will enable you to access secondlife.com in order to clear the balance, but you will not be able to access your inworld accounts while delinquent.
  • We'll do our best to work with you to get the account clear, but we are no longer able to unlock accounts for the purpose of selling Lindenâ„¢ dollars (L$) on the LindeXâ„¢ in order to clear an account delinquency.
  • We cannot allow alt accounts to continue to operate while another account is in delinquency. Alt accounts may be placed into administrative hold and you may be logged out of active sessions during this time.


Since every situation is unique, please contact Support if there's anything we can do to expedite getting the payment to us, or if you feel the balance due is in error. Links:


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