My avatar is all black!

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If your avatar is suddenly and unexpectedly turned all black, here are some steps you can attempt in order to try to restore your normal color:

• Go to Preferences > Graphics > Custom and make sure the Hardware Skinning box is unchecked.
• If you are using Second Life on a secondary monitor, move it to your primary monitor, log out, and log back in. You may need to "rebake" your avatar's textures:
  • Go to Advanced > Character > Rebake Textures
  • If you do not have an Advanced menu, you can activate it by pressing Ctrl-Alt-D. See this article for more details on opening the Advanced menu.
• If you are using an ATI video card, you may need to reset your Catalyst drivers. For information on how to use your Catalyst software, please visit ATI's website.