Not a bug
A non-bug issue is something unique to your setup. These issues can be corrected by adjusting your Viewer settings, connection type, or components, so that they act as expected. If you're experiencing a non-bug issue, go to the Knowledge Base to find information about the expected behavior of the feature you're using. Self-help articles might get you back on track quickly. If you're unable to resolve your issue based on information in the Knowledge Base, head to the Support Portal. The Knowledge Base contains articles about to help get your ticket in front of the Support Team that specializes in your issue type. Decentralized support helps get your issue addressed quickly.
Example of a non-bug issue:
"Regardless of the Region I go to, many objects on my screen are red."
This is an example of the Highlight Transparent feature found in your View menu. Highlight Transparent provides the ability to show transparent objects in red on your Viewer screen. This feature can be toggled using the keyboard shortcut Ctrl-Alt-T or going to View > Highlight Transparent. The feature acts as intended, revealing transparent objects when active. Turning off this feature by adjusting your Viewer setting corrects the issue.
Tip: Learn more about bug reporting to make Second Life better! |