Difference between revisions of "Community Tools User Group"

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*Community Support portal: because of the new system its very very hard to find the live chat and support ticket options. Those need to be first level options before the KB and answers...  
*Community Support portal: because of the new system its very very hard to find the live chat and support ticket options. Those need to be first level options before the KB and answers...  
*Lithium profiles: can we please get their visiblity to match our my.secondlife.com profiles please?
*Lithium profiles: can we please get their visiblity to match our my.secondlife.com profiles please?
*Lithium Profiles: how/where can i find how/where to edit them?
*Anything else? Go ahead and add....
*Anything else? Go ahead and add....



Revision as of 13:47, 3 March 2011

The community tools user group exists to discuss and facilitate Resident involvement with:

  • The Second Life Wiki
  • Knowledge Base
  • Blogs
  • Forums
  • Second Life Answers

We'll answer any questions and try to address any concerns with these resources.

Schedule

Every Thursday at 1pm PT at the "Doc dock" in Beaumont.

Also see the calendar of public user group meetings.


Agenda

Agenda for the next user group meeting is:

  • Chat about new community platform--feedback
  • And, I still need to set up the inworld group--sorry, crazy week (Amanda)
  • Ranks: What is an honored resident and how can I become a VIP (Torben Trautman)
  • Ranks: Can we please add a ranks for people with CA agreements on file and for those that are regularly a part of Snowstorm work please?
  • Community Support portal: because of the new system its very very hard to find the live chat and support ticket options. Those need to be first level options before the KB and answers...
  • Lithium profiles: can we please get their visiblity to match our my.secondlife.com profiles please?
  • Lithium Profiles: how/where can i find how/where to edit them?
  • Anything else? Go ahead and add....

Team

Community tools team

Several Lindens are involved in facilitating community information tools:

  • Amanda Linden
  • Lexie Linden
  • Rand Linden

Documentation team

The documentation team is Rand Linden, Jeremy Linden, and Bea Linden. The doc team's focus is on the Knowledge Base, wiki, and Viewer context-sensitive help.

Archive

Links to chat transcripts of past meetings: