Difference between revisions of "Debug Info"

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(New page: This page's purpose is to make it easier for you to provide us with info to help fix bugs. You may be asked for the following details, so bookmark this and keep it close. == How do I find...)
 
 
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This page's purpose is to make it easier for you to provide us with info to help fix bugs. You may be asked for the following details, so bookmark this and keep it close.
'''please help me


== How do I find my system configuration? ==
I leave in Israel.
There are a couple ways:
i can log into second life,
but when i try to teleport to other place, i can't. I logged out from second life.
and then i have to stay all the day in the same place.


* Start Second Life.
what can i do to solve this problem?
* On the login screen, click Preferences button.
thanks'''
* Click the About button.
* You'll see the About Second Life window containing your system configuration on the top pane. (Note that ironically due to a bug, the internal-only [https://jira.lindenlab.com/browse/SL-37394 SL-37394], you ''can't'' copy and paste this info.


If you're able to login to Second Life, then:
================
 
If it helps, I have exactly the same problem.  This is a Dell Pentium 4 w/ 2GB of RAM and 100+GB drives. Internet connection is via microwave; 512mbps minimum. Video is a GeForce4 MX420.
* Start Second Life.
One thing that makes my system a bit less usual is running two monitors. I have not yet tried disabling the second one before running SL. Has anyone tried that?
* On the login screen, click Connect button.
* When inworld, go to Help menu > About Second Life.
* You'll see the About Second Life window containing your system configuration on the top pane. Copy and paste the whole thing into an issue. It'll look like this:
 
#### PICTURE ####

Latest revision as of 07:42, 9 December 2007

please help me

I leave in Israel. i can log into second life, but when i try to teleport to other place, i can't. I logged out from second life. and then i have to stay all the day in the same place.

what can i do to solve this problem? thanks

====

If it helps, I have exactly the same problem. This is a Dell Pentium 4 w/ 2GB of RAM and 100+GB drives. Internet connection is via microwave; 512mbps minimum. Video is a GeForce4 MX420. One thing that makes my system a bit less usual is running two monitors. I have not yet tried disabling the second one before running SL. Has anyone tried that?

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