Difference between revisions of "How do I fully uninstall and reinstall Second Life?"

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# Open Your Macs applications folder and find The Second Life viewers Icon
# Open Your Macs applications folder and find The Second Life viewers Icon
# Drag and Drop the Icon from the applications folder into the trash bin
# Drag and Drop the Icon from the applications folder into the trash bin
# Open <code>~/Library/Caches/SecondLife and delete all of the cache files
# Open <code>~/Library/Caches/SecondLife</code> and delete all of the cache files




[[Category:Troubleshooting]]
[[Category:Troubleshooting]]

Revision as of 00:10, 28 September 2011

add versioning

It's important to clear out temporary Second Life files (such as the cache) when reinstalling. Here's the process:

Windows Vista

KBtip2.png Tip: If you have can't find these folders, go here for more help.
  1. Open C:\Users\<username>\AppData\Local and delete the contents of your Temp folder.
  2. Open C:\Users\(yourusername)\AppData\Roaming\SecondLife and delete the contents of the cache folder.
  3. Uninstall Second Life using the Programs and Features tool in the Windows Control Panel.
  4. Go to secondlife.com/download to download and install the latest release.

If you can't see the files or folders described above:

  1. In Windows Explorer, choose Organize > Folder and Search Options.
  2. Click the View tab.
  3. Select Show Hidden Files and Folders.
  4. Click OK.

Windows XP

  1. Open C:\Documents and Settings\<username>\Local Settings and delete the contents of your Temp folder.
  2. Open C:\Documents and Settings\<username>\Application Data\Second Life and delete the contents of the cache folder.
  3. Uninstall Second Life using the Add/Remove Programs tool in your Windows Control Panel.
  4. Go to secondlife.com/download to download and install the latest release.
KBtip2.png Tip: Some computers need to be rebooted between steps 3 and 4 in the above procedure.

If you can't see the files or folders described above:

  1. In Windows Explorer, choose Tools > Options.
  2. Click the View tab.
  3. Select Show Hidden Files and Folders.
  4. Click OK.

Mac OS

  1. Open Your Macs applications folder and find The Second Life viewers Icon
  2. Drag and Drop the Icon from the applications folder into the trash bin
  3. Open ~/Library/Caches/SecondLife and delete all of the cache files
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