Difference between revisions of "How do I fully uninstall and reinstall Second Life?"

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It's important to clear out temporary Second Life files (such as the cache) when reinstalling. Here's the process:
 
===On Windows XP===
 
# Open '''C:\Documents and Settings\(yourusername)\Local Settings''' and delete the contents of your Temp folder.
# Open '''C:\Documents and Settings\(yourusername)\Application Data\Second Life''' and delete the contents of the Cache folder.
# Uninstall Second Life using the Add/Remove Programs tool in your Windows Control Panel.
# Visit http://secondlife.com/download and download and install the latest release.
 
{{KBhint| Some computers may need to be rebooted between steps 3 and 4 in the above procedure.}}
 
If you cannot see the files or folders described above:
 
# Select '''Tools > Options''' in Windows Explorer.
# Click the '''View''' tab.
# Select '''Show Hidden Files and Folders'''.
# Click '''OK'''.
 
===On Windows Vista===
 
# Open '''C:\Users\(yourusername)\AppData\Local''' and delete the contents of your Temp folder.
# Open '''C:\Users\(yourusername)\AppData\Roaming\SecondLife''' and delete the contents of the Cache folder.
# Uninstall Second Life using the Programs and Features tool in your Windows Control Panel.
# Visit http://secondlife.com/download and download and install the latest release.
 
If you cannot see the files or folders described above:
 
# Select '''Organize > Folder and Search Options''' in Windows Explorer.
# Click the '''View''' tab.
# Select '''Show Hidden Files and Folders'''.
# Click '''OK'''.
[[Category:Troubleshooting]]
[[Category:I'm installing, uninstalling, or reinstalling]]
[[Category:General Help]]
[[Category:General Second Life Software Information]]
 
[[Category:Knowledge Base]]

Latest revision as of 15:29, 9 February 2012

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