Difference between revisions of "Linden Lab Official:How to become verified as an adult"

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{{KBtip|Confused about the different types of Account Verification? '''[[Linden_Lab_Official:What_are_the_different_types_of_Account_Verification%3F|Click here for help!]]'''}}
 
If you would like to access Adult search results and Adult Regions, you need to do the following things:
 
# Your account needs to be verified
# You need to opt in to view Adult content by changing a setting in the Preferences window
 
This article explains how.
 
If you followed a link from search results and are interested in verifying your account and viewing Adult content, read and follow the instructions below.
 
==Validate your account as Adult==
 
Linden Lab has implemented maturity ratings in the Second Life<sup>&reg;</sup> virtual world that are used to indicate the type of content that can be found and created in various locations inworld. For more information about maturity ratings, see [[Linden Lab Official:Maturity ratings: an overview|Maturity ratings: an overview]].
 
Most Residents are already Adult verified. Your account should already be verified as Adult if you have ever:
 
* Had a payment relationship with Linden Lab.
* Added US$ to your XStreet account using a verified PayPal account.
* Gone through the Age Verification process.
If you have participated in one of the above account options, your account is verified as Adult and you can now opt in to view Adult Content.
 
If you are having trouble verifying your account, refer to the support instructions at the bottom of the article.
 
{{KBnote| You may find that some search terms relating to activities that are against our Terms of Service won't appear even after you have verified your account. These activities primarily relate to gambling and casinos.}}
 
If you have not participated in one of the above options and would like to verify your account, there are three ways to do this:
 
* Add payment info on file for [https://secondlife.com/account/billing.php your account] with Linden Lab.
* Go through the [https://secondlife.com/account/verification.php Age Verification] process.
* Put USD on your [http://xstreetsl.com XstreetSL] account from a verified PayPal account.
===Set up a payment relationship with Linden Lab:===
 
# Login to your [http://secondlife.com/account My Account] page.
# Select '''Update Billing Information''' under the '''Membership''' section.
# Select '''Update Credit Card Info''' or '''Continue to PayPal'''.
# Enter either a credit card number or a verified PayPal account.
 
Allow a few moments for your account information to update. If your account information does not update within a few minutes:
 
* Delete and re-enter your payment information.
* Check [http://status.secondlifegrid.net/ status updates] for any service disruptions.
* See [[Linden Lab Official:I can't update my payment information.|I can't update my payment information]].
* Contact [http://secondlife.com/support Support] for assistance.
{{KBnote| Linden Lab only accepts PayPal payments through Verified PayPal accounts. Please check your PayPal Account Overview page or review the PayPal support documentation to ensure your account is a Verified PayPal account.}}
 
'''Inworld Profile'''[[Image:kb_ProfileAccount.png]] Before establishing a payment relationship with Linden Lab, your inworld Profile will show "No Payment Info on File" on the '''2nd Life''' tab in the '''Account''' section. Generally, within an hour after payment information is added to your account, this information changes to "Payment Info on File". It may be necessary to log out of your account, then log back in to view this change in your Profile. The duration between adding payment information to your account and your Profile update is dependent upon processing time from payment providers. If you elect to use your payment information on file, such as buying Linden Dollars, or paying account or land tier fees, your profile will reflect "Payment Info Used". It is not necessary to use your payment information for account verification.
 
===Age Verification===
 
Information you provide will be used by our [https://secondlife.com/account/verification.php verification] partner Aristotle to determine if you are an adult and will not be retained by either Linden Lab or Aristotle. For more information about the Age Verification process, see the [[Linden Lab Official:Age Verification FAQ|Age Verification FAQ]].
 
{{KBcaution| Aristotle does not store or retain your private data. Your data is used for verification only.}}
 
===Put US Dollars on your XstreetSL account with PayPal===
 
# Log into [http://xstreetsl.com XstreetSL] with your Second Life name and password.
# Select '''My Account'''.
# Select '''My Funds'''.
# Select '''Deposit''' next to '''USD'''.
 
{{KBnote| Please allow a few minutes for your information to process.}}
 
==How to opt in to view Adult content==
 
In order to have access to all Maturity Rating options, you will need to use Viewer 1.23 or higher. [http://secondlife.com/support/downloads.php Download the latest viewer.]
 
{{KBnote| From your Viewer menu, go to '''Help''' &gt; '''About Second Life''' to check your Viewer version.}}
 
With the latest Viewer, you can see options for Adult content. If they are disabled, you need to opt in to see Adult content. From the Viewer menu:
 
# Go to '''Edit''' &gt; '''Preferences''' &gt; click on the '''General''' tab (or '''Ctrl-P''').
# Select '''PG, Mature and Adult''' from the Rating dropdown.
# Click '''Apply'''.
 
This video shows you what happens:
 
{{KBvideo|5400005}}
 
Once you set your Preference to include content with the Adult maturity rating, the Adult option is enabled on your account. You may change this preference at any time to set the maturity rating of content you would like to access. See [[Linden Lab Official:Setting your maturity preferences|Setting Maturity Preferences]] for further details.
 
{{KBnote| You need to verify and opt in to see Adult content for each separate avatar that you use, but there are no limits on the number of avatars you can verify.}}
 
[[Image:kb_maturity_settings.png]]
 
==FAQs:==
 
===I am in the process of verifying my account and would like additional help. Which ticket type should I use?===
 
Using a ticket type related to your support question results in a much faster, more accurate response. Refer to [[Linden Lab Official:Support Tickets Explained|Support Tickets Explained]] for information about ticket types. Have you searched the [http://secondlife.com/kb Knowledge Base]? Answers to your questions may be readily available.
 
===I have questions about using my PayPal account as my payment relationship with Linden Lab. Where can I find more information about setting up my PayPal account?===
 
The Knowledge Base contains several articles pertaining to PayPal account use with your Second Life account. Use the [http://secondlife.com/kb Knowledge Base] search tool and enter "PayPal" for a list of articles.
 
[[Category:My Account]] [[Category:Policies]] [[Category:Knowledge Base]]

Latest revision as of 11:25, 2 March 2011

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