Difference between revisions of "Linden Lab Official:I made a mistake in my request to process account credits (US$ to check or Paypal). How do I cancel the request?"
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#* Residents with a Premium account or Concierge status can submit support tickets related to billing and L$. | #* Residents with a Premium account or Concierge status can submit support tickets related to billing and L$. | ||
#* Concierge level Residents may call the Concierge Support Line, which they can find via our [http://secondlife.com/support Support Portal]. | #* Concierge level Residents may call the Concierge Support Line, which they can find via our [http://secondlife.com/support Support Portal]. | ||
#* Any Resident can contact us by phone; please read the following Knowledge Base article to find out how: [ | #* Any Resident can contact us by phone; please read the following Knowledge Base article to find out how: [[Linden Lab Official:Contacting Linden Lab Billing]]. | ||
[[Category:LindeX]] | [[Category:LindeX]] | ||
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[[Category:I'm having account problems]] | [[Category:I'm having account problems]] | ||
[[Category:General L$ Information]] | [[Category:General L$ Information]] | ||
Revision as of 11:11, 13 May 2010
If you think you've made a mistake in requesting account credits to be processed:
- Go to our website at secondlife.com.
- Click your Second Life name next to "Welcome," at the top to open your Dashboard.
- If you're not logged in, click Login at the top, then log in and you'll be brought to your Dashboard.
- In the list of links on the left of your Dashboard, click Manage under the Linden Exchange heading, then click Process Credit History. Your Process Credit History page opens.
- Verify the transaction information.
- If the email, mailing address, or amounts are incorrect and the transaction needs to be cancelled, please contact us through any of the following methods:
- Residents with a Premium account or Concierge status can initiate a Live Chat session.
- Residents with a Premium account or Concierge status can submit support tickets related to billing and L$.
- Concierge level Residents may call the Concierge Support Line, which they can find via our Support Portal.
- Any Resident can contact us by phone; please read the following Knowledge Base article to find out how: Linden Lab Official:Contacting Linden Lab Billing.