Difference between revisions of "Linden Lab Official:Linden Home/FAQ"

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==Linden Home==
 
===How does Linden Home differ from other mainland?===
 
One of the perks of a Premium account is 512m<sup>2</sup> land allocation free from tier fees. This means you can own 512m<sup>2</sup> of land without paying monthly [https://secondlife.com/my/account/landfees.php land use fees] to Linden Lab.
 
When using land allocation outside of Linden Home on the mainland, it's necessary for you to purchase your own land, because land allocation is the ''potential'' to own land, ''not'' the land itself. However, one question we've received repeatedly over time is "Where is my free land with my Premium account?".
 
We've been listening! '''The Linden Home project is designed to provide you with land and home access using your free tier allocation. [http://secondlife.com/land/lindenhomes/member.php Register for your Linden Home] and get started living in a themed community!'''
 
===Do I have to purchase my Linden Home parcel or home?===
 
No. Linden Home parcels and themed homes are provided to Residents with 512m<sup>2</sup> available land allocation, or ''tier'' for short. Each Premium account is provided with 512m<sup>2</sup> free tier that can be used for a Linden Home.
 
===Can I modify my Linden Home themed house?===
 
Linden Homes can't be modified. The option to customize home textures may be coming soon.
 
But you can certainly decorate your Linden Home with furniture and other objects, which is a great way to make your home unique.
 
===Now that I have my Linden Home, what's next?===
 
Congratulations on your new Linden Home. There are a few steps you may want to take to ensure a pleasurable experience in your themed community.
 
* '''Set your Home location'''
** Select '''World''' > '''Set Home to Here''' to set your new Linden Home as your home location.
** You can always return home by using '''World''' > '''Teleport Home'''.
* '''Create a Landmark'''
** While standing at your Linden Home, use '''World''' > '''Create Landmark Here'''. It appears in the Landmarks folder of your inventory, which you can share with others or use for your own convenience.
* '''Decorate!''' 
** Personalize your Linden Home with your existing inventory items or go shopping for new items. Each Linden Home includes 117 prims for your decorating needs!
* '''Invite your friends to your new home!'''
** Create a [[SLurl|SLurl]] and share it with your friends.
** Click the '''Snapshot''' button on the toolbar (at the bottom of the Second Life Viewer) to take a snapshot of your new home.
** In the Snapshot Preview window, send the snapshot to your friends outside of Second Life using the '''Send via email''' option. Your email will include your image and a SLurl to visit you inworld.
* '''Get to know your neighbors! '''
** Linden Home is a community-themed environment. Each of your neighbors selected the same theme during registration. You already have something in common! Wave to your neighbors and make new friends.
** Visit a Linden Home Infohub and expand your neighborhood by meeting others who share your theme interest. Share decorating tips!
 
{{KBtip| Remember to follow Guidelines and suggested [[SLetiquette|Etiquette]] tips.}}
 
===Where can I shop for items to decorate my Linden Home?===
 
Decorate your home by shopping on the [https://www.xstreetsl.com/ Xstreet virtual marketplace website] or from inworld using the Search window.
 
==Qualifications==
 
===My group has 512m<sup>2</sup> available tier. Can I get Linden Home land for my group?===
 
Linden Home land ''can't'' be [[How_does_group-owned_land_work|group-owned]]. But if your personal Resident account is eligible for Linden Home land, you can set the land to a group to collaborate with other group members.
 
==Land Use Fees==
 
===How do I know if I have 512m<sup>2</sup> tier available for Linden Home?===
 
* '''Inworld'''
*# From the menus on the top of the Viewer window, choose '''World''' > '''My Land'''.
* '''Website'''
*# Go to the [http://secondlife.com/my/account Your Account] page.
*# On the left, click '''Land Manager''', then click '''Land Use Fees'''.
 
===Do I have to use my Premium account tier towards Linden Home?===
 
No. Linden Home is an ''additional'' land option for use with 512m<sup>2</sup> available tier. You can also use your tier towards other mainland or contribute to group tier allocations.
 
===I don't have 512m<sup>2</sup> tier available and would like to register for Linden Home. Can I tier up?===
 
Yes! If you'd like to register for a Linden Home yet you don't have enough tier available, move up to the next tier level. Go to the [https://secondlife.com/my/account/landfees.php Land Use Fees] page in Your Account.
 
===I've decided to purchase a private region. Will my Linden Home automatically be removed from my account?===
 
In such a situation, this likely means you're upgrading from a Premium to a [[Linden_Lab_Official:What's_Concierge_service_and_how_do_I_get_it%3F|Concierge account]], but since Concierge accounts don't need mainland tier to own a private region — they're separate systems — you can downgrade mainland tier on the [https://secondlife.com/my/account/landfees.php Land Use Fees] page.
 
When you're ready to move on from your Linden Home:
 
# Choose '''World''' > '''About Land''' and click the '''General''' tab.
# Click '''Abandon Land'''. After confirming, the land is removed from your account.
 
{{KBwarning|However, please use this reasonably: if you abandon and choose a new Linden Home five times in 24 hours, you're blocked from choosing another.}}
 
==Land and Home Guidelines==
 
===I read the Linden Home Guidelines during registration. Is there additional information available about use of Linden Homes?===
 
The Linden Home Covenant is available inworld. While on your parcel, go to '''World''' > '''Region/Estate''' and click on the '''Covenant''' tab.
 
Linden Home is also governed by our [http://secondlife.com/corporate/tos.php Terms of Service] (TOS) and [http://secondlife.com/corporate/cs.php Community Standards] (CS).
 
==Registration==
 
===Can I register for more than one Linden Home?===
 
There's a limit of one Linden Home registration per Premium account.
 
===I didn't receive my confirmation email. What should I do?===
 
If you didn't receive your email confirmation, be sure to check your email application's spam folder.
 
It's also possible there could've been an error in the email process, and your Linden Home is ready and waiting for you. If your Linden Home is ready, a [[How_do_I_use_Landmarks%3F|landmark]] is sent to you inworld. If there appears to be such a problem, head to the [http://secondlife.com/support Support Portal] and submit a ticket. Identify whether the email did not go through and your home is actually available, or whether there was a problem with the registration process overall.
 
===Can I make a request to select a specific region or parcel?===
 
The Linden Home registration process offers theme, home type, and home naming options. Once you submit your registration, your selected home is immediately generated on the next available parcel within your selected theme. We don't offer specific parcel requests.
 
===I have my Linden Home yet would prefer a different theme. Can I change my selection?===
 
Yes!
 
# Choose '''World''' > '''About Land''' and click the '''General''' tab.
# Click '''Abandon Land'''. After confirming, the land is removed from your account.
 
That's it! You can register for another Linden Home.
 
== Other topics ==
 
===I volunteer in Second Life to help new Residents. Can I go to the Linden Home Infohubs and offer my help?===
 
Sure thing! Linden Home is open to the public, so come on over and help.
 
===I've enjoyed my experience at Linden Home, and now want to expand my land ownership. How do I move?===
 
Beyond Linden Home should you wish to "spread your wings", there are a couple other land options:
 
* '''[[How_do_I_Find_Land_To_Buy?|General mainland]]''' - Purchase inworld or through a [http://usd.auctions.secondlife.com/ Land Auction].
* '''[[Linden_Lab_Official:Private_Region_Types|Private regions]]''' - Purchase through our [https://land.secondlife.com Land Store], or you can [[Information_For_Renters|rent parcels]] from Resident estate owners.
 
[[Category:Knowledge_Base]]
[[Category:Linden_Home]]

Latest revision as of 13:32, 14 March 2012

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