Difference between revisions of "Linden Lab Official:Linden Home/FAQ"

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==Linden Home==
==Linden Home==


===How does Linden Home differ from other Mainland?===
===How does Linden Home differ from other mainland?===


One of the perks of a Premium account is a 512m<sup>2</sup> tier allocation free from tier fees. This means you can own 512m<sup>2</sup> of land without paying monthly tier fees to Linden Lab. When using this tier allocation on the Mainland, it is necessary for you to purchase your own land using this free tier. However, one question we have received repeatedly over time is "Where is my free land with my Premium account?". While free tier allocation and free land are different, we've been listening.  The Linden Home beta project is designed to provide you with land and home access using your free tier allocation. [http://secondlife.com/land/lindenhomes/member.php Register for your Linden Home] and get started living in a themed community!
One of the perks of a Premium account is a 512m<sup>2</sup> land allocation (also called ''tier'') free from tier fees. This means you can own 512m<sup>2</sup> of land without paying monthly [https://secondlife.com/my/account/landfees.php land use fees] to Linden Lab.
 
When using land allocation outside of Linden Home on the mainland, it's necessary for you to purchase your own land, because land allocation is the ''potential'' to own land, ''not'' the land itself. However, one question we've received repeatedly over time is "Where is my free land with my Premium account?".
 
We've been listening! '''The Linden Home project is designed to provide you with land and home access using your free tier allocation. [http://secondlife.com/land/lindenhomes/member.php Register for your Linden Home] and get started living in a themed community!'''


===Do I have to purchase my Linden Home parcel or home?===
===Do I have to purchase my Linden Home parcel or home?===


No. Linden Home parcels and themed homes are provided to Residents wtih 512m<sup>2</sup> available tier allocation. Each Premium account is provided with 512m<sup>2</sup> free tier that can be used for a Linden Home.
No. Linden Home parcels and themed homes are provided to Residents with 512m<sup>2</sup> available land allocation, or ''tier'' for short. Each Premium account is provided with 512m<sup>2</sup> free tier that can be used for a Linden Home.


===Can I modify my Linden Home themed house?===
===Can I modify my Linden Home themed house?===


During the Linden Home beta project your house cannot be modified. The option to modify home textures may be coming soon.
Linden Homes can't be modified. The option to customize home textures may be coming soon.
 
But you can certainly decorate your Linden Home with furniture and other objects, which is a great way to make your home unique.


===Now that I have my Linden Home, what's next?===
===Now that I have my Linden Home, what's next?===
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Congratulations on your new Linden Home. There are a few steps you may want to take to ensure a pleasurable experience in your themed community.
Congratulations on your new Linden Home. There are a few steps you may want to take to ensure a pleasurable experience in your themed community.


'''Set your Home location'''
* '''Set your Home location'''
 
** Select '''World''' > '''Set Home to Here''' to set your new Linden Home as your home location.
Select '''World''' > '''Set Home to Here''' to set your new Linden Home as your home location.  
** You can always return home by using '''World''' > '''Teleport Home'''.
 
* '''Create a Landmark'''
'''Create a Landmark'''
** While standing at your Linden Home, use '''World''' > '''Create Landmark Here'''. It appears in the Landmarks folder of your inventory, which you can share with others or use for your own convenience.
 
* '''Decorate!'''   
Create a landmark and save it to your Favorites or Landmark folder in the Inventory window. If you use another location inworld for your Home location, you'll have a quick way to return to your Linden Home parcel.
** Personalize your Linden Home with your existing inventory items or go shopping for new items. Each Linden Home includes 117 prims for your decorating needs!
 
* '''Invite your friends to your new home!'''
'''Decorate!'''   
** Create a [[SLurl|SLurl]] and share it with your friends.
 
** Click the '''Snapshot''' button on the toolbar (at the bottom of the Second Life Viewer) to take a snapshot of your new home.
Personalize your Linden Home with your existing inventory items or go shopping for new items! Each Linden Home includes 117 prims for your decorating needs!
** In the Snapshot Preview window, send the snapshot to your friends outside of Second Life using the '''Send via email''' option. Your email will include your image and a SLurl to visit you inworld.
 
* '''Get to know your neighbors! '''  
'''Invite your friends to your new home!'''
** Linden Home is a community-themed environment. Each of your neighbors selected the same theme during registration. You already have something in common! Wave to your neighbors and make new friends.
 
** Visit a Linden Home Infohub and expand your neighborhood by meeting others who share your theme interest. Share decorating tips!
*Create a SLurl and share it with your friends.
*Take a snapshot of your new home and send it to your friends outside of Second Life using the '''Send via email''' option in the Snapshot Preview window. Your email will include your image and a SLurl to visit you inworld.
 
'''Get to know your neighbors! '''  
 
Linden Home is a community themed environment. Each of your neighbors selected the same theme during registration. You already have something in common! Wave to your neighbors and make new friends.


{{KBtip| Remember to follow Guidelines and suggested [[SLetiquette|Etiquette]] tips.}}
{{KBtip| Remember to follow Guidelines and suggested [[SLetiquette|Etiquette]] tips.}}
* Visit a Linden Home Infohub and expand your neighborhood by meeting others who share your theme interest. Share decorating tips!


===Where can I shop for items to decorate my Linden Home?===
===Where can I shop for items to decorate my Linden Home?===


Decorate your home by shopping on [https://www.xstreetsl.com/ Xstreet] or from inworld using the Search window.
Decorate your home by shopping on the [https://www.xstreetsl.com/ Xstreet virtual marketplace website] or from inworld using the Search window.


==Qualifications==
==Qualifications==
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===My group has 512m<sup>2</sup> available tier. Can I get Linden Home land for my group?===
===My group has 512m<sup>2</sup> available tier. Can I get Linden Home land for my group?===


Linden Home land cannot be deeded to a group. If your Resident account is eligible for Linden Home land, you can set the land to your group to collaborate with other group members.
Linden Home land ''can't'' be [[How_does_group-owned_land_work|group-owned]]. But if your personal Resident account is eligible for Linden Home land, you can set the land to a group to collaborate with other group members.


==Land Use Fees==
==Land Use Fees==


===How do I know if I have 512m<sup>2</sup> tier allocation available for Linden Home?===
===How do I know if I have 512m<sup>2</sup> tier available for Linden Home?===


You can check your land holdings inworld, or from the [http://secondlife.com/my/account My Account] page:
* '''Inworld'''
*# From the menus on the top of the Viewer window, choose '''World''' > '''My Land'''.
* '''Website'''
*# Go to the [http://secondlife.com/my/account Your Account] page.
*# On the left, click '''Land Manager''', then click '''Land Use Fees'''.


*Inworld: View your land holdings and available square meters inworld. Select '''World > My Land''' from the menus at the top of the Viewer.
===Do I have to use my Premium account tier towards Linden Home?===
*My Account: Go to your [http://secondlife.com/my/account My Account] page. Select '''Land Manager''' then '''Land Use Fees'''.


===Do I have to use my Premium account tier allocation towards Linden Home?===
No. Linden Home is an ''additional'' land option for use with 512m<sup>2</sup> available tier. You can also use your tier towards other mainland or contribute to group tier allocations.
 
===I don't have 512m<sup>2</sup> tier available and would like to register for Linden Home. Can I tier up?===


Linden Home is an additional land option for use with 512m<sup>2</sup> available tier. You can use your tier towards a Linden Home, other Mainland, or contribute to group tier allocations.
Yes! If you'd like to register for a Linden Home yet you don't have enough tier available, move up to the next tier level. Go to the [https://secondlife.com/my/account/landfees.php Land Use Fees] page in Your Account.


===I don't have 512m<sup>2</sup> tier available and would like to register for Linden Home. Can I tier up?===
===I've decided to purchase a private region. Will my Linden Home automatically be removed from my account?===


Yes!  If you would like to register for a Linden Home and have no available tier in your tier level, you can move up to the next tier level. Go to your [http://secondlife.com/my/account My Account] page. Select '''Land Manager''', then '''Land Use Fees'''.
In such a situation, this likely means you're upgrading from a Premium to a [[Linden_Lab_Official:What's_Concierge_service_and_how_do_I_get_it%3F|Concierge account]], but since Concierge accounts don't need mainland tier to own a private region — they're separate systems — you can downgrade mainland tier on the [https://secondlife.com/my/account/landfees.php Land Use Fees] page.


===I've decided to purchase a Private Region and plan to downgrade my Premium account. Will my Linden Home automatically be removed from my account?===
When you're ready to move on from your Linden Home:


Before downgrading your account, remove your Linden Home from your Land Holdings. Go to '''World''' > '''About Land''' from the Viewer menu. Click the '''Abandon Land''' button. The land will be removed from your account.
# Choose '''World''' > '''About Land''' and click the '''General''' tab.
# Click '''Abandon Land'''. After confirming, the land is removed from your account.


==Land and Home Guidelines==
==Land and Home Guidelines==


===I read the Linden Home Guidelines during registration and would like to review them again. Where can I find them?===
===I read the Linden Home Guidelines during registration. Is there additional information available about use of Linden Homes?===


The Linden Home Covenant is available inworld. While on your parcel, go to '''World''' > '''Region/Estate''' and click on the '''Covenant''' tab.  
The Linden Home Covenant is available inworld. While on your parcel, go to '''World''' > '''Region/Estate''' and click on the '''Covenant''' tab.  
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==Registration==
==Registration==


===Can I register for more than one Linden Home parcel?===
===Can I register for more than one Linden Home?===


There is a limit of one Linden Home registration per Premium account.
There's a limit of one Linden Home registration per Premium account.


===I didn't receive my confirmation email. What should I do?===
===I didn't receive my confirmation email. What should I do?===


If you didn't receive your email confirmation, be sure to check your mail program spam folder. It's possible there could have been an error in the email process, and your Linden Home is ready and waiting for you. If your Linden Home is ready, a Landmark will be sent to you inworld. If there appears to be a problem, head to the  [http://secondlife.com/support Support Portal] and submit a ticket. Identify whether the email did not go through and your home is actually available, or whether there was a problem with the registration process overall.
If you didn't receive your email confirmation, be sure to check your email application's spam folder.


===Can I make a request to select a specific Region or parcel?===
It's also possible there could've been an error in the email process, and your Linden Home is ready and waiting for you. If your Linden Home is ready, a [[How_do_I_use_Landmarks%3F|landmark]] is sent to you inworld. If there appears to be such a problem, head to the [http://secondlife.com/support Support Portal] and submit a ticket. Identify whether the email did not go through and your home is actually available, or whether there was a problem with the registration process overall.


The Linden Home registration process offers theme, home type, and home naming options. Once you submit your registration, your selected home is immediately generated on the next available parcel within your selected theme. We do not offer specific parcel requests.
===Can I make a request to select a specific region or parcel?===


==Infohubs==
The Linden Home registration process offers theme, home type, and home naming options. Once you submit your registration, your selected home is immediately generated on the next available parcel within your selected theme. We don't offer specific parcel requests.


===I volunteer in Second Life to help new Residents. Can I go to the Linden Home Infohubs and offer my help?===
===I have my Linden Home yet would prefer a different theme. Can I change my selection?===
 
Yes!
 
# Choose '''World''' > '''About Land''' and click the '''General''' tab.
# Click '''Abandon Land'''. After confirming, the land is removed from your account.


Linden Home is open to the public.
That's it! You can register for another Linden Home.


==Beyond Linden Home==
== Other topics ==


===I've enjoyed my experience at Linden Home and would like to spread my wings with land ownership. How do I move?===
===I volunteer in Second Life to help new Residents. Can I go to the Linden Home Infohubs and offer my help?===


Outside of the Linden Home Estate there are two other land options. Mainland can be purchased inworld or through our [http://usd.auctions.secondlife.com/ Land Auction]. In addition, whole Private Regions are available for purchase through our [https://land.secondlife.com Land Store], or you can lease parcels from Private Region owners.
Sure thing! Linden Home is open to the public, so come on over and help.


'''[[How_do_I_Find_Land_To_Buy?|Mainland]]'''
===I've enjoyed my experience at Linden Home, and now want to expand my land ownership. How do I move?===


'''[[Linden_Lab_Official:Private_Region_Types|Private Regions]]'''
Beyond Linden Home should you wish to "spread your wings", there are a couple other land options:


'''[[Information_For_Renters|Private Region Parcels]]'''
* '''[[How_do_I_Find_Land_To_Buy?|General mainland]]''' - Purchase inworld or through a [http://usd.auctions.secondlife.com/ Land Auction].
* '''[[Linden_Lab_Official:Private_Region_Types|Private regions]]''' - Purchase through our [https://land.secondlife.com Land Store], or you can [[Information_For_Renters|rent parcels]] from Resident estate owners.


[[Category:Knowledge_Base]]
[[Category:Knowledge_Base]]
[[Category:Linden_Home]]
[[Category:Linden_Home]]

Revision as of 12:09, 17 February 2010

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Linden Home

How does Linden Home differ from other mainland?

One of the perks of a Premium account is a 512m2 land allocation (also called tier) free from tier fees. This means you can own 512m2 of land without paying monthly land use fees to Linden Lab.

When using land allocation outside of Linden Home on the mainland, it's necessary for you to purchase your own land, because land allocation is the potential to own land, not the land itself. However, one question we've received repeatedly over time is "Where is my free land with my Premium account?".

We've been listening! The Linden Home project is designed to provide you with land and home access using your free tier allocation. Register for your Linden Home and get started living in a themed community!

Do I have to purchase my Linden Home parcel or home?

No. Linden Home parcels and themed homes are provided to Residents with 512m2 available land allocation, or tier for short. Each Premium account is provided with 512m2 free tier that can be used for a Linden Home.

Can I modify my Linden Home themed house?

Linden Homes can't be modified. The option to customize home textures may be coming soon.

But you can certainly decorate your Linden Home with furniture and other objects, which is a great way to make your home unique.

Now that I have my Linden Home, what's next?

Congratulations on your new Linden Home. There are a few steps you may want to take to ensure a pleasurable experience in your themed community.

  • Set your Home location
    • Select World > Set Home to Here to set your new Linden Home as your home location.
    • You can always return home by using World > Teleport Home.
  • Create a Landmark
    • While standing at your Linden Home, use World > Create Landmark Here. It appears in the Landmarks folder of your inventory, which you can share with others or use for your own convenience.
  • Decorate!
    • Personalize your Linden Home with your existing inventory items or go shopping for new items. Each Linden Home includes 117 prims for your decorating needs!
  • Invite your friends to your new home!
    • Create a SLurl and share it with your friends.
    • Click the Snapshot button on the toolbar (at the bottom of the Second Life Viewer) to take a snapshot of your new home.
    • In the Snapshot Preview window, send the snapshot to your friends outside of Second Life using the Send via email option. Your email will include your image and a SLurl to visit you inworld.
  • Get to know your neighbors!
    • Linden Home is a community-themed environment. Each of your neighbors selected the same theme during registration. You already have something in common! Wave to your neighbors and make new friends.
    • Visit a Linden Home Infohub and expand your neighborhood by meeting others who share your theme interest. Share decorating tips!
KBtip2.png Tip: Remember to follow Guidelines and suggested Etiquette tips.

Where can I shop for items to decorate my Linden Home?

Decorate your home by shopping on the Xstreet virtual marketplace website or from inworld using the Search window.

Qualifications

My group has 512m2 available tier. Can I get Linden Home land for my group?

Linden Home land can't be group-owned. But if your personal Resident account is eligible for Linden Home land, you can set the land to a group to collaborate with other group members.

Land Use Fees

How do I know if I have 512m2 tier available for Linden Home?

  • Inworld
    1. From the menus on the top of the Viewer window, choose World > My Land.
  • Website
    1. Go to the Your Account page.
    2. On the left, click Land Manager, then click Land Use Fees.

Do I have to use my Premium account tier towards Linden Home?

No. Linden Home is an additional land option for use with 512m2 available tier. You can also use your tier towards other mainland or contribute to group tier allocations.

I don't have 512m2 tier available and would like to register for Linden Home. Can I tier up?

Yes! If you'd like to register for a Linden Home yet you don't have enough tier available, move up to the next tier level. Go to the Land Use Fees page in Your Account.

I've decided to purchase a private region. Will my Linden Home automatically be removed from my account?

In such a situation, this likely means you're upgrading from a Premium to a Concierge account, but since Concierge accounts don't need mainland tier to own a private region — they're separate systems — you can downgrade mainland tier on the Land Use Fees page.

When you're ready to move on from your Linden Home:

  1. Choose World > About Land and click the General tab.
  2. Click Abandon Land. After confirming, the land is removed from your account.

Land and Home Guidelines

I read the Linden Home Guidelines during registration. Is there additional information available about use of Linden Homes?

The Linden Home Covenant is available inworld. While on your parcel, go to World > Region/Estate and click on the Covenant tab.

Linden Home is also governed by our Terms of Service (TOS) and Community Standards (CS).

Registration

Can I register for more than one Linden Home?

There's a limit of one Linden Home registration per Premium account.

I didn't receive my confirmation email. What should I do?

If you didn't receive your email confirmation, be sure to check your email application's spam folder.

It's also possible there could've been an error in the email process, and your Linden Home is ready and waiting for you. If your Linden Home is ready, a landmark is sent to you inworld. If there appears to be such a problem, head to the Support Portal and submit a ticket. Identify whether the email did not go through and your home is actually available, or whether there was a problem with the registration process overall.

Can I make a request to select a specific region or parcel?

The Linden Home registration process offers theme, home type, and home naming options. Once you submit your registration, your selected home is immediately generated on the next available parcel within your selected theme. We don't offer specific parcel requests.

I have my Linden Home yet would prefer a different theme. Can I change my selection?

Yes!

  1. Choose World > About Land and click the General tab.
  2. Click Abandon Land. After confirming, the land is removed from your account.

That's it! You can register for another Linden Home.

Other topics

I volunteer in Second Life to help new Residents. Can I go to the Linden Home Infohubs and offer my help?

Sure thing! Linden Home is open to the public, so come on over and help.

I've enjoyed my experience at Linden Home, and now want to expand my land ownership. How do I move?

Beyond Linden Home should you wish to "spread your wings", there are a couple other land options:

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