Difference between revisions of "Linden Lab Official:The password retrieval email hasn't arrived. What do I do?"
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If you're using a Hotmail, MSN, Yahoo, AOL, or any other webmail account, check your '''Spam''' or '''Junk''' folders. Webmail typically misinterprets our password email as spam. You may have to log on to your webmail provider's website and add '''[mailto:support@secondlife.com support@secondlife.com]''' to your address book to allow our messages to arrive. | If you're using a Hotmail, MSN, Yahoo, AOL, or any other webmail account, check your '''Spam''' or '''Junk''' folders. Webmail typically misinterprets our password email as spam. You may have to log on to your webmail provider's website and add '''[mailto:support@secondlife.com support@secondlife.com]''' to your address book to allow our messages to arrive. | ||
[[Category:My Account]] | [[Category:My Account]] | ||
[[Category:I've forgotten my password]] | [[Category:I've forgotten my password]] | ||
[[Category:Knowledge Base]] | [[Category:Knowledge Base]] | ||
Revision as of 03:46, 22 October 2009
If you're using a Hotmail, MSN, Yahoo, AOL, or any other webmail account, check your Spam or Junk folders. Webmail typically misinterprets our password email as spam. You may have to log on to your webmail provider's website and add support@secondlife.com to your address book to allow our messages to arrive.