Difference between revisions of "Old Knowledge Base"

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{{multi-lang}}__NOTOC__ [[Image:Books-lens-flare.jpg|256px|right|link=Documentation_Team]]
{{#vardefine:baseurl|http://community.secondlife.com}}
<font size="4">'''Welcome to the Knowledge Base, the official source for Second Life help & related information.'''</font>
{{multi-lang}}__NOTOC__  


Need a quick way to get here? Use <font size="4">'''[http://secondlife.com/kb secondlife.com/kb]'''</font> — share this with all your friends!
These articles are from the old Knowledge Base and were not moved to the '''[http://community.secondlife.com/t5/English-Knowledge-Base/tkb-p/English_KB%40tkb Knowledge Base on the Community Platform]'''.  In general, they address  more advanced, specialized, obscure and technical content.


''You'' can edit Knowledge Base articles and make them better! [[KB2Wiki|Learn more]].
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{{EKB Box|Avatar}}
{{EKB Box|Inventory}}
{{EKB Box|Land}}


For account-specific issues that need a response, '''[http://secondlife.com/support visit our Support Portal]'''.
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== Featured help! ==
{{EKB Box|Media, music, and sound}}
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{{EKB Box|Troubleshooting}}
* '''[http://bit.ly/SL_Answers SL Answers Officially Launched!]'''
{{EKB Box|Operating system, hardware, and network}}
* '''[http://bit.ly/catadult Adult Content essentials!]'''
* '''[http://bit.ly/catxstreet Shopping & selling on Xstreet]'''
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=== Fresh tips & tricks ===


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[[User:Torley_Linden/Contact|Contact Torley]] if you have suggestions for hot stuff.
{{EKB Box|Abuse and Griefing}}
{{EKB Box|Performance and stability}}


== Find stuff ==
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{{EKB Box|Content creation}}
{{EKB Box|Scripting}}


* '''Use the search box on the left''' (this searches the whole Wiki, including KB articles)
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* '''[http://blogs.secondlife.com/community/community/tnt/blog/2009/10/20/quicktip-searching-the-knowledge-base-and-wiki-in-viewer Search the Wiki in-Viewer]'''
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* '''Click a category:''' (these are being reworked)
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<div>[[Image:kb-slforbg.gif|link=:Category:Second Life for Beginners]] '''[[:Category:Second Life for Beginners|Second Life for Beginners]]'''</div>


<div>[[Image:kb-faqvid.gif|link=]] '''FAQs and Videos'''</div>
[[Category:Old Knowledge Base]]
:* [[:Category:FAQs|FAQs]]
:* [http://secondlife.com/video Video Tutorials]
 
<div>[[Image:kb-slrole.gif|link=]] '''Second Life by Role'''</div>
:* [[:Category:Business Owners|Business Owners]]
:* [[:Category:Creators|Creators]]
:* [[:Category:Educators|Educators]]
:* [[:Category:General Information|General Information]]
:* [[:Category:Landowners|Landowners]]
:* [[Solution Providers]]
 
<div>[[Image:kb-lindendollars.gif|link=:Category:Linden Dollars (L$)|Linden Dollars (L$)]] '''[[:Category:Linden Dollars (L$)|Linden Dollars (L$)]]'''</div>
:* [[:Category:General L$ Information|General L$ Information]]
:* [[:Category:L$ Transactions Between Residents|L$ Transactions Between Residents]]
:* [[:Category:LindeX|LindeX]]
 
<div>[[Image:kb-land.gif|link=]] '''Land'''</div>
:* [[:Category:Information for Landowners|Information for Landowners]]
:* [[:Category:Information for Renters|Information for Renters]]
 
<div>[[Image:kb-abuse.gif|link=:Category:Abuse and Griefing|Abuse and Griefing]] '''[[:Category:Abuse and Griefing|Abuse and Griefing]]'''</div>
:* [[:Category:Dealing with Griefers|Dealing with Griefers]]
:* [[:Category:Disputes Between Residents|Disputes Between Residents]]
:* [[:Category:General Abuse and Griefing Information|General Abuse and Griefing Information]]
 
<div>[[Image:kb-inventory.gif|link=:Category:Inventory Management|Inventory Management]] '''[[:Category:Inventory Management|Inventory Management]]'''</div>
 
<div>[[Image:kb-yourav.gif|link=]] '''Your Avatar'''</div>
:* [[:Category:General Avatar Information|General Avatar Information]]
:* [[:Category:Making Your Avatar Fancy|Making Your Avatar Fancy]]
:* [[:Category:Moving Around|Moving Around]]
 
<div>[[Image:kb-groups.gif|link=:Category:Groups|Groups]] '''[[:Category:Groups|Groups]]'''</div>
 
<div>[[Image:kb-creatingthings.gif|link=]] '''Creating Things'''</div>
:* [[:Category:Building Objects|Building Objects]]
:* [[:Category:Coding Scripts|Coding Scripts]]
:* [[:Category:Filming Audiovisual Extravaganzas|Filming Audiovisual Extravaganzas]]
:* [[:Category:Making Clothing|Making Clothing]]
:* [[:Category:Working with Textures|Working with Textures]]
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<div>[[Image:kb-menucontrols.gif|link=:Category:Menus and Controls|Menus and Controls]] '''[[:Category:Menus and Controls|Menus and Controls]]'''</div>
 
<div>[[Image:kb-softwarequestions.gif|link=]] '''Second Life Software Questions'''</div>
:* [[Issue Tracker]]
:* [[:Category:General Second Life Software Information|General Second Life Software Information]]
:* [[:Category:Improving Performance|Improving Performance]]
:* [[Downloads|Optional Viewers]]
:* [[:Category:Using External Applications|Using External Applications]]
 
<div>[[Image:kb-hardwarequestions.gif|link=:Category:Hardware Questions|Hardware Questions]] '''[[:Category:Hardware Questions|Hardware Questions]]'''</div>
 
<div>[[Image:kb-help.gif|link=]] '''Help with Common Problems'''</div>
:* [[:Category:Avatar|Avatar]]
:* [[:Category:General Help|General Help]]
:* [[:Category:Inworld|Inworld]]
:* [[:Category:Error Messages|Error Messages]]
:* [[:Category:Performance|Performance]]
 
<div>[[Image:kb-youraccount.gif|link=]] '''Your Account'''</div>
:* [[:Category:Billing Issues|Billing Issues]]
:* [[:Category:My Account|My Account]]
 
<div>[[Image:kb-legalmatters.gif|link=]] '''Legal Matters'''</div>
:* [[:Category:Legal Questions|Legal Questions]]
:* [[:Category:Policies|Policies]]
:* [[:Category:Problems or Questions Outside Second Life|Problems or Questions Outside Second Life]]
 
<div>[[Image:kb-kbsuggestion.gif|link=:Category:Ticket Types and Support Services|Ticket Types and Support Services]] '''[[:Category:Ticket Types and Support Services|Ticket Types and Support Services]]'''</div>
 
<div>[[Image:kb-xstreet.png|link=:Category:Xstreet]] '''[[:Category:Xstreet|Xstreet Help]]'''</div>
 
 
: You can also [[:Category:Knowledge Base|browse all articles]].
 
: ''Want to talk to a real person?'' '''[http://blogs.secondlife.com/community/answers Ask on Second Life Answers!]''' — some of the best bits get compiled into Wiki articles.
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== Questions & Answers ==
'''Q:''' Why did you move the Knowledge Base to this Wiki? What is this all about?
: '''A:''' To make Second Life help better and allow Residents to contribute. [[KB2Wiki|See KB2Wiki for background info.]]
 
'''Q:''' What's the difference between the Knowledge Base and other Wiki help?
: '''A:''' The Knowledge Base contains articles that are quality-reviewed by Linden Lab and Resident Reviewers. The Wiki has long-thrived as Resident-powered help, and it stands to benefit from documentation which wields the dual advantages of being: (1) officially approved by Linden Lab while at the same time (2) is updated quicker by having more eyes on editable content.
 
'''Q:''' How does this change existing Wiki content?
: '''A:''' It doesn't really, but articles can [[KB_article_graduation|graduate]] into the KB and get our seal of approval.
 
'''Q:''' How do I tell an article is part of the Knowledge Base?
: '''A:''' All official KB articles say so on top and they're in [[:Category:Knowledge Base]], shown at the bottom of an article.
 
'''Q:''' Does that mean that everything that's ''not'' in [[:Category:Knowledge Base]] is unofficial?
: '''A:''' Mostly, but not always. There's a lot of stuff, such as the [[LSL Portal]], which is based on official sources, but has since been usefully expanded by Residents. Also, since the KB strives to be objective, there's a wealth of ''subjective'', Resident-created pages out there which are beneficial, but ''not'' included. Again, see the [[KB_article_graduation|graduation process]] for further details.
 
'''Q:''' Doesn't the KB overlap with the [[Help Portal]], [[User's_Manual]], and other unofficial, Resident-contributed help?
: '''A:''' Yes, but in time we'll merge articles and reduce unneeded redundancy. Our ongoing mission is to provide the most comprehensive-yet-elegant help possible for our Residents.
 
'''Q:''' How do I search the Knowledge Base in Second Life?
: '''A:''' [https://blogs.secondlife.com/community/community/tnt/blog/2009/10/20/quicktip-searching-the-knowledge-base-and-wiki-in-viewer See this tip.]
 
'''Q:''' Where do I find service, policy, and legal articles? (As opposed to "How do I use Second Life?"-type articles.)
: '''A:''' In the [http://wiki.secondlife.com/w/index.php?title=Special:AllPages&namespace=100&from=Abandoned_Land_FAQ&to=What_are_the_rules_for_the_script_checkboxes_in_the_About_Land_window%3F Linden Lab Official namespace]. These can't be edited by Residents but we'll be reviewing them and reclassifying as-appropriate.
 
'''Q:''' Who do I talk to if I have a question?
: '''A:''' Come ask Linden Lab's [[Documentation Team]]. We hold live inworld office hours so you can meet us in-avatar. We're friendly and awesome.
 
 
[[Category:Knowledge Base Policy]]

Latest revision as of 15:56, 13 February 2012

These articles are from the old Knowledge Base and were not moved to the Knowledge Base on the Community Platform. In general, they address more advanced, specialized, obscure and technical content.


Retrieved from "https://wiki.secondlife.com/w/index.php?title=Old_Knowledge_Base&oldid=1162814"