Support Tickets Types

These articles are part of the Second Life Old Knowledge Base. They are no longer maintained by Linden Lab. Use at your own risk! For additional up-to-date information on Support Tickets Types, see the Official Knowledge Base.

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This article shows the different Ticket Types is now offering the Support Team through the Second Life Help.

• If you cannot loggin in Second Life, you can file a Case clicking Contact Support > Submit a Support Case form and using a guest email. You have only a few options avalaible (see below).
• Or you can file a Case going to Second Life Help, log in, and clicking Contact Support > Submit a Support Case form. You will have some options for your Basic or Premium/Concierge account (Premium and Concierge accounts have a direct link to Submit a Support Case).

Note: Latest revision of this list was on April 3, 2011. Tickets without loggin Reactivate an old account Second Life Web Login Issues Account Creation Issues Memorial Request I believe my account has been compromised Tickets for Basic Accounts Account Issue Account Creation Issues I believe my account has been compromised Memorial Request Reactivate an old Account Second Life Web Login Issues Billing LindeX Billing and Trading Limits Review Request Second Life and Marketplace Account balance Payout Issues Land & Region Initiate Region Purchase Report an offline Region Request a Rollback Marketplace Failed Marketplace Delivery General Marketplace Issues LindeX Billing and Trading Limits Review Request LindeX and Marketplace Exchange Issues Technical Questions Avaline Issues Tickets for Premium and Concierge Accounts Account Issue Account Closure Request Account Creation Issues Change Account Details Custom Name Request I believe my account has been compromised IP Whitelisting for Registration Lost Password Mailing List Removal Request Manual Age Verification Memorial Request Reactivate an old Account Second Life Viewer Login Issues Second Life Web Login Issues Billing Invoice Billing Questions LindeX Billing and Trading Limits Review Request Other Billing Issues Real World Payment Method Issues Refund: Non-Linden$ Request Payout via Wire Transfer Second Life and Marketplace Account balance Payout Issues VAT Issues Land & Region Change Estate Settings How do I get a free Linden Home I want a different style/location for my Linden Home Initiate Region Purchase Initiate Region Sale Land Auction Issues Land/Parcel Issues Linden Homes Issues Linden Homes Issues - Terrain or Content Linden Lab owner Parcel Issues Openspace/Homestead Conversion Other Land Issues Region Cancellation Request Region Move Request Region Performance Issues Region Rename Request Region Rental Report an offline Region Request a Rollback Scripting issues Marketplace Failed Marketplace Delivery General Marketplace Issues Initiate Region Sale Land Auction Issues LindeX Billing and Trading Limits Review Request LindeX and Marketplace Exchange Issues Linden$ Issues Listings (Events, Classifieds, Profiles, Search) Issues Marketplace Item Listing Issues Request Payout via Wire Transfer VAT Issues Other Second Life Properties EDU/TSL Questions Risk API Questions Technical Questions Adult Content Issues Animations/Gestures Issues Attachments/HUDs Issues Avaline Issues Avatar Issues Groups Issues Improving Graphics Performance Improving Network Performance Inventory (un-rezzed) Issues Objects (Rezzed) Issues Other Inworld Issues Scripting Issues Second Life Viewer Login Issues Second Life Voice Issues Teleport Issues Viewer Crashing Issues Viewer Performance / Lag Issues