User:Benjamin Linden/Office Hours/2007 Apr 24

Transcript of Benjamin Linden's office hours:

[10:04]	Benjamin Linden:	hi Femina :-)
[10:04]	Femina DeCuir:	hey
[10:05]	Benjamin Linden:	how's it going?
[10:05]	Femina DeCuir:	everythings so exciting :)
[10:05]	Benjamin Linden:	oh good!
[10:05]	Benjamin Linden:	are you new to Second Life?
[10:05]	Femina DeCuir:	yes i am
[10:05]	Femina DeCuir:	brand new :)
[10:06]	Benjamin Linden:	excellent. and what do you think so far?
[10:07]	Femina DeCuir:	its cool. im from austria, its almost 7pm here. at 8 there is a documentary on tv so i will have a look at that
[10:07]	Benjamin Linden:	a documentary on Second Life?
[10:07]	Femina DeCuir:	yes
[10:07]	Femina DeCuir:	a short one
[10:07]	Benjamin Linden:	interesting! do you know what it's called?
[10:08]	Femina DeCuir:	i think its on "pro7" lets have a look one moment please
[10:10]	Femina DeCuir:	cant find it :(
[10:11]	Benjamin Linden:	that's ok. you can have a seat if you'd like
[10:11]	Femina DeCuir:	thx
[10:11]	Benjamin Linden:	I like your avatar
[10:11]	Benjamin Linden:	where did you get it?
[10:12]	Femina DeCuir:	hmmm
[10:12]	Femina DeCuir:	its a mixture
[10:12]	Femina DeCuir:	everythings from the help island :)
[10:13]	Benjamin Linden:	oh great!
[10:13]	Femina DeCuir:	ggg
[10:13]	Benjamin Linden:	so how did you find out about Second Life?
[10:13]	Femina DeCuir:	i saw it on tv
[10:14]	Femina DeCuir:	and in a computer magazine
[10:14]	Femina DeCuir:	i love sims and so i have to try this one :)
[10:15]	Benjamin Linden:	yes, I like that game too
[10:15]	Benjamin Linden:	so what did you think of the Orientation Island experience?
[10:15]	Femina DeCuir:	its amazing that everythings so real in here
[10:15]	Benjamin Linden:	yes, the Residents have done an incredible job building stuff
[10:17]	Femina DeCuir:	hmm oriental island is ok to get comfortable with the system but its a little bit complicated when youre logging of everythings gone (the stars) and so you have to start from the beginning and i have the feeling it doesnt work that good some of the "levels" are disfunctional
[10:17]	Femina DeCuir:	for example yesterday the simple "move" tutorial doesnt work
[10:18]	Femina DeCuir:	i tried it for hours and there was no possibility to get the star
[10:18]	Benjamin Linden:	were you trying to drive the vehicle?
[10:18]	Benjamin Linden:	which aspect specifically
[10:19]	Femina DeCuir:	hmm its a little bit complicated for me to describe
[10:20]	Femina DeCuir:	f.ex. i had to do it again (because of logging of) and some of the tutorials started itself and some not f.ex. the communicate "buddhas" ggg
[10:21]	Femina DeCuir:	and i couldnt find out how
[10:21]	Femina DeCuir:	to start these
[10:22]	Benjamin Linden:	when you logged out, how were you able to get back to Orientation Island?
[10:22]	Femina DeCuir:	it started on the same place i logged of
[10:22]	Benjamin Linden:	oh i see
[10:23]	Femina DeCuir:	but the stars were gone :(
[10:23]	Femina DeCuir:	and i walked across at the move target again and again and i doesnt work
[10:24]	Benjamin Linden:	ok I see
[10:24]	Benjamin Linden:	did you notice the Reset button?
[10:24]	Femina DeCuir:	and there was a little black something in the air, can you tell me what this could have been? :)
[10:25]	Femina DeCuir:	a fuzzy thing next to the move target hmm
[10:25]	Femina DeCuir:	reset button?
[10:25]	Benjamin Linden:	there are signs next to each station that say, "click here to retry"
[10:25]	Benjamin Linden:	that resets the station so you can start over
[10:26]	Femina DeCuir:	of course i noticed them sometimes they were playing a sound (and most of the time the level worked at this time) and sometimes theya have been silent so you cannot get a star do you know what i mean
[10:28]	Benjamin Linden:	do you mean the signs themselves were playing a sound?
[10:29]	Femina DeCuir:	when you push the retry button the coloured tutorial window on the left side at the screen was playing a "bling" or so and then the tutorial was working fine
[10:30]	Femina DeCuir:	but sometimes there was no sound an then you get no star for your work
[10:31]	Femina DeCuir:	f.ex. at communicate
[10:31]	Femina DeCuir:	sometimes the flying tutorial didnt work well i was flying well but at the landing there was no "blingggg" and no star :(
[10:32]	Femina DeCuir:	my english isnt that good i hope you understand what i am talking about ;)
[10:32]	Benjamin Linden:	no no, you're making perfect sense
[10:32]	Femina DeCuir:	thx
[10:32]	Benjamin Linden:	this is very helpful. I'm passing this on to one of the developers working on Orientation Island
[10:33]	Femina DeCuir:	i tried it so often because a friend of mine couldnt get used to the tutorial so i have to do it for him
[10:33]	Benjamin Linden:	lol
[10:33]	Benjamin Linden:	that was nice of you
[10:33]	Benjamin Linden:	did you find the tutorials helpful when they were working?
[10:34]	Femina DeCuir:	absolutely!
[10:34]	Benjamin Linden:	oh good
[10:35]	Benjamin Linden:	we recently updated the Orientation Island. it still has some bugs but overall it's much better than the old one
[10:35]	Femina DeCuir:	but first i thought the star in the circle of any tutorial level is something like a "main"star but i found out that this is the star for the circle tutorial in front of any tutorial
[10:37]	Femina DeCuir:	hey its great to talk to you about these things :)
[10:37]	Benjamin Linden:	actually this is my job :-)
[10:37]	Benjamin Linden:	I'm an interface designer
[10:38]	Benjamin Linden:	how long have you been using Second Life?
[10:38]	Femina DeCuir:	lol and i got here without any knowledge about that :)
[10:38]	Femina DeCuir:	since yesterday :))))
[10:38]	Benjamin Linden:	have you done much exploring?
[10:39]	Femina DeCuir:	in oriental island yes :))))
[10:39]	Femina DeCuir:	i spent hours because of some none workin things :)
[10:40]	Benjamin Linden:	I'm so sorry to hear that.
[10:40]	Femina DeCuir:	gg
[10:40]	Benjamin Linden:	how did you find my house?
[10:40]	Femina DeCuir:	do you mean how i got here or how it looks like? (austrian people... :)))
[10:42]	Benjamin Linden:	I meant how did you arrive here?
[10:42]	Benjamin Linden:	did you teleport or fly from Help Island?
[10:43]	Femina DeCuir:	i teleport because it was next to help island public on the map
[10:43]	Benjamin Linden:	so you were looking at the main map and clicked somewhere to teleport?
[10:44]	Femina DeCuir:	yep
[10:44]	Benjamin Linden:	hi Macaroni
[10:44]	Macaroni Kidd:	Hi Benjamin
[10:44]	Macaroni Kidd:	I hope I'm not interrupting
[10:44]	Macaroni Kidd:	Hi Femina
[10:44]	Benjamin Linden:	no, not at all
[10:44]	Femina DeCuir:	hi macaroni
[10:44]	Benjamin Linden:	these are my regular office hours, for chatting with Residents
[10:45]	Benjamin Linden:	about user interface issues
[10:45]	Femina DeCuir:	and i didnt know about that :)
[10:45]	Macaroni Kidd:	Okay. Maybe my question isn't in the right category
[10:45]	Macaroni Kidd:	But I'd like to run it past you
[10:45]	Macaroni Kidd:	I come up with great ideas
[10:45]	Macaroni Kidd:	but usually my great ideas have to be abandoned
[10:45]	Macaroni Kidd:	to avoid prison
[10:45]	Macaroni Kidd:	: )
[10:46]	Benjamin Linden:	can you give me an example?
[10:46]	Macaroni Kidd:	I was wondering if it would be a violation of the terms of service
[10:46]	Macaroni Kidd:	to plan a "Kidd" family reunion
[10:46]	Macaroni Kidd:	and send invites to a 1,000 Kidds
[10:46]	Macaroni Kidd:	to come to the party?
[10:47]	Benjamin Linden:	so you want to host your reunion inside Second Life?
[10:47]	Macaroni Kidd:	Yes. I don't know any of the people I would be inviting
[10:47]	Macaroni Kidd:	and I don't want to send spam...
[10:47]	Macaroni Kidd:	but I'm not sure if this would be considered spam
[10:48]	Benjamin Linden:	I think technically it probably is, since they didn't opt in to receive the email from you
[10:48]	Macaroni Kidd:	I could post an ad for an event
[10:48]	Macaroni Kidd:	but then we'd probably end up with as many non Kidds as Kidds
[10:48]	Macaroni Kidd:	I thought it might be a good way to
[10:48]	Benjamin Linden:	but that would probably still be ok
[10:49]	Macaroni Kidd:	give people a way to belong to a group
[10:49]	Macaroni Kidd:	Of course, I realize there are probably 100,000 Kidds
[10:49]	Femina DeCuir:	benjamin, i will watch the little report about sl in 10minutes, may i tell you what it was about afterwards?
[10:50]	Femina DeCuir:	ok
[10:50]	Benjamin Linden:	that would be great, thanks Femina. I may not be here but you can IM me
[10:50]	Macaroni Kidd:	Benjamin, assuming I find a legit way to contact a lot of Kidds
[10:50]	Macaroni Kidd:	and start a Kidd Family group
[10:50]	Macaroni Kidd:	is there a limit to how many people can be in a group?
[10:51]	Benjamin Linden:	I'm not sure about that but I can find out for you
[10:52]	Macaroni Kidd:	Okay. I'm sorry to bother you with questions that aren't appropriate for your area.
[10:52]	Benjamin Linden:	no, these are all relevant topics
[10:52]	Benjamin Linden:	how long have you been in SL?
[10:52]	Macaroni Kidd:	I don't know that hundreds, or thousands, of people would join a Kidd Family group
[10:53]	Macaroni Kidd:	but I suppose it's possible
[10:53]	Macaroni Kidd:	I know, I know. I'm a newbie. I've been here a little over a month.
[10:53]	Benjamin Linden:	that's longer than a lot of people!
[10:53]	Benjamin Linden:	what do you think so far?
[10:53]	Macaroni Kidd:	I've started a newsstand and video clip arcade in Ranunculus
[10:54]	Macaroni Kidd:	You click on a image, and it launches a YouTube video clip in your web browser
[10:54]	Benjamin Linden:	I asked someone at the office and they said there is no limit on the number of members in a group
[10:54]	Macaroni Kidd:	lots of tutorials and SL relevant video clips
[10:54]	Benjamin Linden:	oh that's a great idea
[10:54]	Macaroni Kidd:	Thanks. That's helpful.
[10:54]	Macaroni Kidd:	I'm working on a bookstore with links from book objects
[10:54]	Macaroni Kidd:	to my brand new Buy.com affiliate store
[10:55]	Macaroni Kidd:	Just a page of links that takes you on to Buy.com where you can buy
[10:55]	Macaroni Kidd:	the real book
[10:55]	Macaroni Kidd:	Not terribly original, I suppose.
[10:55]	Macaroni Kidd:	But there are a lot of books about being online
[10:55]	Macaroni Kidd:	and many are about to be published about SL
[10:56]	Macaroni Kidd:	and perhaps some people will order them from my newsstand
[10:56]	Benjamin Linden:	it sounds like you do a fair amount of building?
[10:56]	Macaroni Kidd:	I'm not sure that I do a lot... I've probably spent too many late nights here
[10:56]	Torley Linden:	Hello :D
[10:56]	Macaroni Kidd:	Hi Torley
[10:56]	Femina DeCuir:	hi
[10:57]	Benjamin Linden:	it sounds like you have some great ideas for stores though
[10:57]	Benjamin Linden:	hey guys, this is Torley Linden
[10:57]	Macaroni Kidd:	All hail the mighty Torley
[10:57]	Femina DeCuir:	ggg hail hail
[10:57]	Torley Linden:	*blush*
[10:57]	Macaroni Kidd:	Say, I want to take a picture of myself with Torley
[10:57]	Torley Linden:	Good to see ya Ben, Macaroni, Femina!
[10:58]	Macaroni Kidd:	:)
[10:58]	Macaroni Kidd:	It'll be worth a lot of money someday.
[10:58]	Torley Linden:	Oh please do, I like pictures, I like it when pictures get taken with me.
[10:58]	Torley Linden:	<-- postcard fiend
[10:58]	Torley Linden:	Oh I should take a picture of us and upload it...
[10:58]	Benjamin Linden:	I love the pony av!
[10:58]	Benjamin Linden:	the watermelon is a nice touch
[10:58]	Torley Linden:	Thanx Ben, haha.. yes... it's just out of my mouth's reach!
[10:58]	Macaroni Kidd:	Thanks, Torley! I'll frame it!
[10:59]	Torley Linden:	You're welcome Macaroni!
[10:59]	Torley Linden:	Have any of you ever been to Wynx Whiplash's store before? She made this av.
[10:59]	Benjamin Linden:	hi Wimster
[10:59]	Torley Linden:	She also made some really cute pandas recently.
[10:59]	Wimster Daviau:	hi
[10:59]	Torley Linden:	Hihi Wimster!
[10:59]	Wimster Daviau:	do u mind?
[10:59]	Macaroni Kidd:	Hi Wimster
[10:59]	Wimster Daviau:	hi
[11:00]	Benjamin Linden:	no, not at all. these are my regular office hours to discuss User Inerface and usability issues
[11:00]	Wimster Daviau:	ok
[11:00]	Torley Linden:	:D
[11:00]	Benjamin Linden:	we were just wrapping up when you arrived
[11:00]	Macaroni Kidd:	Say, Benjamin, I do have a relevant remark to offer
[11:00]	Torley Linden:	Wimster you can find more info about Linden office hours @ http://wiki.secondlife.com/wiki/Office_Hours
[11:00]	Benjamin Linden:	sure, shoot
[11:00]	Macaroni Kidd:	Everytime I want to edit an object and click on it
[11:00]	Wimster Daviau:	ok
[11:00]	Wimster Daviau:	im from the netherlands
[11:00]	Macaroni Kidd:	The edit window pops up on top of the object
[11:01]	Macaroni Kidd:	It would be wonderful if it could pop up two inches to the right
[11:01]	Wimster Daviau:	but Linden...?
[11:01]	Macaroni Kidd:	Although, I suppose you've already discussed this issue at length. : )
[11:01]	Wimster Daviau:	that's the name of...
[11:01]	Wimster Daviau:	of...
[11:01]	Wimster Daviau:	ow my
[11:01]	Torley Linden listens.
[11:02]	Femina DeCuir:	the report is called "dangerous second life!!!!
[11:02]	Wimster Daviau:	ok
[11:02]	Wimster Daviau:	im new so my part first here will be listening...
[11:02]	Wimster Daviau:	that's wise for now...
[11:02]	Benjamin Linden:	that's interesting Macaroni. when I edit an object the Edit window appears in the upper left corner of the screen. for you it appears over the object you selected?
[11:02]	Wimster Daviau:	that's wise for now
[11:03]	Macaroni Kidd:	Almost always. Maybe I've clicked the wrong box somewhere in the preferences that said "always annoy the user."
[11:03]	Torley Linden:	For me, the Edit window remembers its last position... so if you move it somewhere else, it should stay there.
[11:03]	Macaroni Kidd:	I'm using an Intel Mac G5... it has a few quirks with some programs
[11:04]	Macaroni Kidd:	Possibly your mac client works great with the non intel macs
[11:04]	Benjamin Linden:	can you try moving the window to a totally different spot and see if it rememembers?
[11:04]	Macaroni Kidd:	I constantly move the edit window
[11:05]	Macaroni Kidd:	but as soon as i click on something else to edit
[11:05]	Macaroni Kidd:	it always pops up on top of the object
[11:05]	Macaroni Kidd:	then I have to move it again
[11:05]	Macaroni Kidd:	when I continue editing an object, the window stays out of the way
[11:05]	Benjamin Linden:	interesting. have you heard of this behavior Torley?
[11:05]	Torley Linden:	I've not.
[11:05]	Macaroni Kidd:	but the next object I click on it lands on top of it
[11:06]	Macaroni Kidd:	I'll be happy to make you some screen shots... but I don't know if that would be useful
[11:06]	Torley Linden:	First time I've heard of this -- would be good to see a video repro or find out if someone else on a similar setup is having the same annoyance.
[11:06]	Benjamin Linden:	screenshot or video would be helpful macaroni
[11:06]	Wimster Daviau:	uhmm
[11:06]	Torley Linden:	Macaroni, perhaps report it on http://jira.secondlife.com ...
[11:06]	Macaroni Kidd:	I'm not set up to make a video but I can easily make you some screen shots
[11:06]	Wimster Daviau:	nice to meet you people
[11:06]	Torley Linden:	you can attach files to it, and include system config.
[11:06]	Torley Linden:	Nice to meectah too Wimster. =)
[11:06]	Macaroni Kidd:	Okay, Torley, I'll be glad to do that.
[11:06]	Wimster Daviau:	God bless u all
[11:07]	Benjamin Linden:	nice meeting you Wimster
[11:07]	Wimster Daviau:	wise thinkers on my path
[11:07]	Torley Linden:	:)
[11:07]	Wimster Daviau:	take care
[11:07]	Macaroni Kidd:	I didn't think you would take my gripe seriously.
[11:07]	Macaroni Kidd:	I just thought it was a commonplace annoyance.
[11:07]	Benjamin Linden:	window management is a big issue with our UI
[11:07]	Wimster Daviau:	bye now
[11:07]	Torley Linden:	Ben totally cares about this! :D
[11:07]	Benjamin Linden:	take care Wimster!
[11:07]	Torley Linden:	I've had a lot of UI gripes for a long time myself, I can relate.
[11:07]	Macaroni Kidd:	I'm glad I stopped by, then.
[11:08]	Macaroni Kidd:	Torley, I have almost an entire wall devoted to your video tutorials
[11:08]	Torley Linden:	Esp. when the same thing happens over and over... I call that ambient suffering... heh.
[11:08]	Torley Linden:	Oh WOW, where is that? :D
[11:08]	Macaroni Kidd:	in my video clip arcade in Ranunculus
[11:08]	Torley Linden:	Neat, got a landmark?
[11:08]	Macaroni Kidd:	please come by sometime.
[11:08]	Torley Linden:	Picture I took showed up -- http://www.flickr.com/photos/torley/471498233/
[11:08]	Torley Linden:	I'd sure be happy to!
[11:08]	Macaroni Kidd:	Look up "The Video Clip Arcade" in search.
[11:08]	Torley Linden:	Got it, will do.
[11:08]	Torley Linden:	*makes a note*
[11:08]	Torley Linden:	Thanks for letting me know and for watchin'!
[11:09]	Macaroni Kidd:	Bring your watermellon.
[11:09]	Torley Linden:	Always... ALWAYS. =)
[11:09]	Macaroni Kidd:	Thanks everyone. I'll post the screenshots at the url you gave me later today.
[11:09]	Macaroni Kidd:	See you later!
[11:09]	Torley Linden:	L8r!
[11:09]	Benjamin Linden:	thanks for stopping by Macaroni
[11:10]	Femina DeCuir:	im back
[11:10]	Benjamin Linden:	how was the documentary?
[11:10]	Femina DeCuir:	it was a short report about criminal things in sl they were talking about some kids porn in sl and how they can be judged ... (???)
[11:11]	lolcube shouts:	Not permitted to copy that inventory.
[11:11]	Femina DeCuir:	because its only an avatar and no real kid...
[11:11]	Benjamin Linden:	right, this has been a tricky issue to deal with
[11:11]	Femina DeCuir:	hmm
[11:12]	Benjamin Linden:	well Femina, Torley and I need to go have a meeting. thanks so much for hanging out today
[11:12]	Benjamin Linden:	feel free to stop by again. my office hours are Tues and Thur 10-11am
[11:12]	Femina DeCuir:	thank you 2
[11:12]	Torley Linden:	Good to see ya Femina!
[11:13]	Torley Linden:	Hey Taja!
[11:13]	Femina DeCuir:	bye for now
[11:13]	Taja Beatty:	hey Torley hey Benjamin
[11:13]	Femina DeCuir:	have a nice day
[11:13]	Taja Beatty:	sorry I could not get here before
[11:13]	Benjamin Linden:	hey Taja
[11:13]	Taja Beatty:	something prevented me
[11:13]	Torley Linden:	Taja you are one of our most frequent Linden Village visitors! =)
[11:13]	Benjamin Linden:	no problem, we were just wrapping up
[11:13]	Taja Beatty:	((had to pay internet bill))
[11:13]	Torley Linden:	Good to see ya again.
[11:13]	Torley Linden:	Awwe.
[11:13]	Taja Beatty:	because I love you sooooo much is why
[11:13]	Femina DeCuir:	ciao :)
[11:13]	Taja Beatty:	and did you get my message Torley
[11:13]	Torley Linden:	Yes!
[11:14]	Taja Beatty giggles
[11:14]	Taja Beatty:	you know I am always late though
[11:14]	Wimster Daviau:	is that you're lady Torley?
[11:14]	Taja Beatty:	it bugs me
[11:14]	Taja Beatty:	always when it is over...or with Rob I get there late when they are working on bugs
[11:14]	Taja Beatty:	and have no idea the technical talk
[11:15]	Taja Beatty:	you know Torley that every single pic you have of me is with this same hair
[11:15]	Torley Linden:	Wimster: Sorry I don't understand. :)
[11:15]	Torley Linden:	Taja: Call it classic!
[11:15]	Taja Beatty:	it is like I do not have any other hair
[11:15]	Wimster Daviau:	well...
[11:16]	Wimster Daviau:	u want a sigaret lady?
[11:17]	Benjamin Linden:	ok guys, Torley and I are going to take off. thanks for stopping by today!
[11:17]	Torley Linden:	Good to see y'all! Take care. :)
[11:17]	Taja Beatty:	have a nice day
[11:18]	Taja Beatty:	sorry I missed you Benjamin
[11:18]	Taja Beatty:	told you I did not know if I could make it
[11:18]	Benjamin Linden:	that's no problem Taja!
[11:18]	Benjamin Linden:	we'll chat more soon
[11:18]	Taja Beatty:	love your av Torley
[11:18]	Taja Beatty:	I hope so...
[11:18]	Wimster Daviau:	take care
[11:18]	Taja Beatty:	have a nice day