User:Jaszon Maynard/Proposed Second Life Help Portal
Here's a quick sketch of what could be in the top level of a Second Life Help portal:
(I know nothing about the Teen Grid...if there are any changes that should be made to acccomodate that, please tell me)
It would be great if there were a slap-you-in-the-face signboard in the middle of New User Orientation Island, Public OI, and Public Help Island that displayed the URL to a wiki Help portal and also dispensed you a Notecard with the URL in it. Could it also be...in Help menu? A Notecard already in your Inventory (& not your inventory Library, newbies won't find it there)?
These links are all faked for illustration purposes
Quick introduction for new users (residents)--Including tutorials
Dictionary--Including in-world slang
How to use the Second Life Viewer (client program)
Second Life topics:
- Navigation--Tips on movement, teleporting, Landmarks, using the Map, etc.
- Socializing--Tips on chatting, ettiquette, Groups, how to find & meet people, communicating, IMing, sending Notecards, griefers, etc.
- Avatars--Including using avatars, the profile description, customizing, clothing, animating, etc
- Sight-seeing
- Classes--In-world classes on in-world topics as well as real-world education
- Organizing your Second Life--Tips on managing your Inventory, etc.
- Entertainment & Events--Events, games, contests, movies, hosting, museums, sports, etc.
- "Mature"/adult activities
- Combat
- Role-Playing
- Current events--In-world and web resources that provide information about Second Life culture, including hot issues, news, major Events, fads, & trends
- Land--Information on buying, renting, and selling land
- Miscellaneous help--Including how to shop, open boxes, etc
- Money--Including how to get more of it
- Jobs--Information about jobs
- Businesses--Including common types of businesses & organizations, how to start one, etc.
- Creating/Building--Information on creating buildings, clothes, accessories, objects, animations, sculpture, art, machinima, etc
- Scripting
- Alternative Software--Information about alternative & pre-release software, including the Beta Grid, Dazzle, Windlight, etc.
- Legal issues--Information about legal issues related to Second Life, including intellectual property, monetary issues, etc
Troubleshooting Second Life
How to contact Linden Labs--For submitting bug reports, feature requests, questions, problems, etc
Where to get additional help--both in-world and on the web
When possible the wiki help should mention applicable in-world tutorials along with a SLURL to the relevant place (like Public Orientation Island or Public Help Island). Since the SLURL won't bring you right to the tutorial, & the islands can be crowded, confusing, laggy, & crashy, describe major landmarks near the applicable tutorial so the resident can find it.