Difference between revisions of "Knowledge Base Migration to Community Platform"
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On March | On March 2nd, 2011, Linden Lab [http://community.secondlife.com/t5/Featured-News/Welcome-to-the-New-Second-Life-Community-Platform/ba-p/704195 opened its new Community Platform] for forums, blogs, and the [[Old Knowledge Base|Second Life Knowledge Base]]. We are migrating most of the articles in the KB to the new platform. Very technical articles, and those that contain official policy, product, or pricing information will remain on the wiki, the latter in the "Linden Lab Official" namespace. | ||
== Article survey== | == Article survey== | ||
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* Be deleted or archived; use [[Template:Archive]] to mark article as archived. | * Be deleted or archived; use [[Template:Archive]] to mark article as archived. | ||
'''Landing page''': [[ | '''Landing page''': [[Official Information and Policies Portal]]. | ||
==Labels== | |||
These are the labels | See [[Knowledge Base Label Translations]]. | ||
These are the labels defined so far in new community platform : | |||
{| cellpadding=5 | {| cellpadding=5 | ||
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*Buying and Selling | *Buying and Selling | ||
*Communication | *Communication | ||
* Community platform | |||
| | | | ||
*Content Creation | *Content Creation | ||
*Controls | *Controls | ||
* Customer support | |||
*Getting Started | *Getting Started | ||
*Groups | *Groups | ||
| Line 43: | Line 47: | ||
*Navigation | *Navigation | ||
*Reference | *Reference | ||
*Search (added 4/21/11) | |||
*Social | *Social | ||
|} | |} | ||
=== Candidates for new labels === | === Candidates for new labels === | ||
Here are some others that we should discuss: | Here are some others that we should discuss: | ||
* '''[[KB_Article_Survey_for_Community_Platform_Migration#Media.2C_music.2C_and_sound|Media, music, and sound]]''' - too specific? | |||
* [[KB_Article_Survey_for_Community_Platform_Migration#Media.2C_music.2C_and_sound|Media, music, and sound]] | * '''[[KB_Article_Survey_for_Community_Platform_Migration#Troubleshooting|Troubleshooting]]''' - this doesn't seem terribly useful as a label. Some of this can go into Answers. | ||
* [[KB_Article_Survey_for_Community_Platform_Migration#Troubleshooting|Troubleshooting]] | * '''[[KB_Article_Survey_for_Community_Platform_Migration#Technical|Technical]]''' - How about "System, hardware, and performance" | ||
* [[KB_Article_Survey_for_Community_Platform_Migration#Technical|Technical]] - | |||
** Network related issues | ** Network related issues | ||
** Hardware and OS issues | ** Hardware and OS issues | ||
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=== Second batch === | === Second batch === | ||
* [[KB Migration - Second Batch]] | |||
=== Third batch === | === Third batch === | ||
TBD. | TBD. | ||
== Redirecting articles == | |||
In most cases, it makes sense to redirect an article rather than deleting it. Use [[Widget:Redirect]] for this. | |||
[[Category:KB Migration to Community Platform]] | [[Category:KB Migration to Community Platform]] | ||
Latest revision as of 04:56, 28 July 2012
On March 2nd, 2011, Linden Lab opened its new Community Platform for forums, blogs, and the Second Life Knowledge Base. We are migrating most of the articles in the KB to the new platform. Very technical articles, and those that contain official policy, product, or pricing information will remain on the wiki, the latter in the "Linden Lab Official" namespace.
Article survey
Before migrating articles from the wiki, we are reviewing them to ensure we don't waste time on articles that are completely out of date. We will either delete or archive old outdated content. Some articles may be generally accurate, but just need updating for Viewer 2; we will move these and update them in the Lithium system.
Broadly, there are two sets of articles to review:
- Linden Lab Official articles that may contain official policy, product, and pricing info. Many of these articles actually do not contain such information and thus are candidates for migration; many others are obsolete.
- Knowledge Base articles.
The end result of this whole process is that every KB and LLO article should either:
- Move to the community platform
- Remain on the wiki in the LLO namespace (locked from general editing except by Lindens)
- Remain on the wiki in the main namespace (open for editing by anyone)
- Be deleted or archived; use Template:Archive to mark article as archived.
Landing page: Official Information and Policies Portal.
Labels
See Knowledge Base Label Translations.
These are the labels defined so far in new community platform :
|
|
|
Candidates for new labels
Here are some others that we should discuss:
- Media, music, and sound - too specific?
- Troubleshooting - this doesn't seem terribly useful as a label. Some of this can go into Answers.
- Technical - How about "System, hardware, and performance"
- Network related issues
- Hardware and OS issues
- Performance
Migration batches
We are doing the migration in batches. The first batch consisted of 83 articles in English, plus a number of translated articles in German, French, Spanish, and Portuguese, for a total of 212 articles. See Category:Knowledge_Base_2 for a complete list.
Second batch
Third batch
TBD.
Redirecting articles
In most cases, it makes sense to redirect an article rather than deleting it. Use Widget:Redirect for this.