Difference between revisions of "Linden Lab Official:I can't update my payment information."

Latest revision as of 11:48, 22 April 2011

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+#REDIRECT [[Linden Lab Official:Billing FAQ]]
-Residents occasionally have trouble getting their billing agreements to update properly. This usually has something to do with the bank or card issuer.
-If you're having trouble getting a billing agreement to update:
-# Try another card.
-# Wait a little while. It sometimes takes as much as 15 minutes (or as long as 30) to get approval back from your payment processor.
-# Contact the card's issuer and verify that charges from Linden Lab are allowed.
-# Contact us through the [http://secondlife.com/support Support Portal] or give the Billing team a call; to find out how, read the following Knowledge Base article: [http://d3.parature.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=6500 Contacting Linden Lab Billing].
-[[Category:My Account]]
-[[Category:Payment information issue]]
-[[Category:I&#39;m having a payment issue]]
-[[Category:Billing Issues]]
-[[Category:Knowledge Base]]