Difference between revisions of "Linden Lab Official:I can't update my payment information."

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{{KBmaster}}
#REDIRECT [[Linden Lab Official:Billing FAQ]]
 
 
Residents occasionally have trouble getting their billing agreements to update properly. This usually has something to do with the bank or card issuer.
 
If you're having trouble getting a billing agreement to update:
 
# Try another card.
# Wait a little while. It sometimes takes as much as 15 minutes (or as long as 30) to get approval back from your payment processor.
# Contact the card's issuer and verify that charges from Linden Lab are allowed.
# Contact us through the [http://secondlife.com/support Support Portal] or give the Billing team a call; to find out how, read the following Knowledge Base article: [[Linden Lab Official:Contacting Linden Lab Billing]].
 
[[Category:My Account]]
[[Category:Payment information issue]]
[[Category:I'm having a payment issue]]
[[Category:Billing Issues]]

Latest revision as of 11:48, 22 April 2011